Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Catalin
tagDiv Staff

Hello Bichareh,

Unfortunately, our theme has not been designed to offers you a way to increase or decrease the width. Please notice that our theme does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode (for example), please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello Arafat,

Please try the code below and replace it with the oldest one ->

.comments .block-title {
border-color: red!important;
}
.comments .block-title > span {
background-color: red!important;
}

The result -> http://screencast.com/t/8U0pLUPHQ

Thanks.

Catalin
tagDiv Staff

Hello lospicos,

Please try to change the values from the theme panel in footer section and you will bring the desired changes ->
http://screencast.com/t/uePaMyaK Please notice that all the control over this area could be made only from there. For more information about our footer template, please consult here -> https://forum.tagdiv.com/footer-templates/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello atql2003,

Please notice that the limit of category display is 30, as you can see here -> http://screencast.com/t/xXmMqgtd and the max limit in drop down are 100, like that -> http://screencast.com/t/eo8lB0bBpe

Hope this helps!

Thank you for the message!

Catalin
tagDiv Staff

Hello eyesandvoice,

Please provide the certain link of your post so I will be able to identify this behaviour and also, so I can provide you a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello buczek,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and FTP access so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello dreammy,

Please provide more details about what you want to achieve because I do not exactly understand what you mean. You can give me some useful screenshots so I can identify what you want to achieve.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello zunigafelipe,

I am glad that I could help you!

Thanks.

Catalin
tagDiv Staff

Hello Pedro,

First of all, I want to thank you for your kind words and also, I am glad that I see that our clients are very excited, satisfied and happy with our theme.
For your first request, if you are using the https URL, please try to follow the next steps for your Translations. Try to load your desired translation from panel and then you can see in left corner of your browser, an icon with a shield and then try to Load unsafe scripts, like this -> http://screencast.com/t/aLm2aAFv5
Also, if your problem is still there, please try to translate manually your strings from the theme panel, like this -> http://screencast.com/t/s6bfE5NI6t
For your second request, I have checked your website I saw that you News Sticker block it is not set properly and that’s why it does not show anything. Please try to check the News Ticker Settings and check the settings to be some valid settings in order to display something. -> http://screencast.com/t/CCiZqDWSEtb Try to clear all your caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mahemaru,

Please notice that the Instagram is working fine for the latest version of the theme (Newspaper 7.1.1) because the Instagram was been fixed and now should be working as properly. Please try to make a new clean install from scratch with the latest version of the theme and everything should working fine.
So, I have checked your website and I saw that your Instagram is displaying fine now, as you can see here -> http://screencast.com/t/AcpLik8oxaY

Thaks for your understanding!

Catalin
tagDiv Staff

Hello Marto,

Unfortunately, our theme does not have such an option that offers you a way to hide a certain category for modules, sorry! Please notice that the only method, in this case, is to hide the categories for that module per generally and it is not the option to hide only a certain category.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello WikiPens,

Please notice that this type of plugins is tested with our theme and if you want do display it you will have to download it on your side and then you will have to set it according to it’s documentation, like this -> https://codex.bbpress.org/ -> https://forum.tagdiv.com/how-to-install-bbpress-forum/

Hope this helps!

Thaks for your understanding!

Catalin
tagDiv Staff

Hello buczek,

Basically, you will have to do a new clean install from the beginning (a new WordPress install, exactly as you have installed your older version of the theme) where you must install the latest version of the theme with the plugins that come bundled with our theme ->Visual Composer 4.11.2 and Social Counter 4.1. This is the default state for our theme, without any customizations, additional plugins. Try to see how the theme will go and please let us know.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ZestMedia,

Please ensure that you have using the latest version of the theme and also, you have updated your required plugins to the latest version of them (Visual Composer 4.11.2 and Social Counter 4.1) Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Also, if your problem is still there after these tips, please provide your website URL so I can inspect it closer your Big Grid and also, so I will be able to provide a more accurate response in this regard.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello TechTris,

Please notice that all of the required plugins come bundled with our theme. So, please ensure that you have the latest version of the theme (Newspaper 7.1.1) and then you will have to remove your old version for required plugins from the panel, like this -> http://screencast.com/t/wMB5XdA5 and then you will have to install the newer version of Visual Composer and Social Counter from the Plugins Area, like this -> http://screencast.com/t/EbezA901Cy6 Try to clear all your caches and the theme should work as expected.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. Also, please provide the link of this topic so we can identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

Please notice that you will have to add your all custom CSS code here -> http://screencast.com/t/Op54501U

Thanks.

Catalin
tagDiv Staff

Hello OllieConnolly,

Unfortunately, our theme does not have such an option that offers you a way to change the fonts for the mobile theme, sorry! So, if you need to do that, please notice that you will have to use a bit of CSS code for achieving this. I suppose that you want to increase the font-size for your post content and for this, please try the code below and place in Theme panel->Mobile Theme->Custom CSS code -> http://screencast.com/t/v7jR5gnNH

The code is ->

.td-post-content p {
font-size:20px!important;
}

The result -> http://screencast.com/t/OsMl8CFAJVq

and if you want to make it bold your heading you will have to use the following code.

h1, h2, h3 {
font-weight:bold;
}

Thanks.

Catalin
tagDiv Staff

Hello TechTris,

Please ensure that you have fully updated your theme to the latest version and also, all the required plugins has been updated to the latest version of them (Visual Composer 4.11.2 and Social Counter 4.1) only via FTP because this is the surest method for theme updating. Please make sure that this type of problem does not come from your untested plugins and to avoid this case, please try to disable all the plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme. Please check the parameters from your system status to be higher increased in order to achieve the best result. You will have to set them according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ndmanh2002,

I don not exactly understand what you mean. Please provide more details so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello Mayapur Voice,

I am glad that you have managed your problem.

Thanks for your message!

Catalin
tagDiv Staff

Hello dreammy,

First of all, please notice that the nofollow tag is available only for links and not for images, as you can read here -> https://en.wikipedia.org/wiki/Nofollow Please notice that the images from comments are not a link and these are made by WordPress.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello bwebb,

Unfortunately, our theme does not have such an additional option to control this than just existing in WordPress regarding on users roles permissions. For more information about WordPress Roles and Capabilities, please consult the documentation here -> https://codex.wordpress.org/Roles_and_Capabilities
Also, please notice that we do not have any recommended plugin in this regard, but you can try to find some plugins with this functionality and see how it goes.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello buczek,

Please try to make a new clean install from scratch with the latest version of the theme and install only the plugins that come bundled with it (only via FTP) and see how it will work with the default settings. Please notice that our theme has been fully tested and is working as properly.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello eyesandvoice,

I have checked your website in mobile mode and I haven’t noticed any problems with your posts, as you can see here -> http://screencast.com/t/kHjtxylj5Y2y and everything seems to work as properly. Also, to achieve best results with our theme, please try to use only the plugins that come bundled with our theme and try to disable others that are not tested with the theme to rule out the conflicting plugins.
So, if you need more assistance in this regard, please provide some useful screenshots where I can identify your problem if it still exists.

Thanks for your message!

Viewing 25 posts - 19,176 through 19,200 (of 23,298 total)