Hello prowebzeta,
If you will need more assistance in the future, please try to create a new ticket support to our forum and we will glad to help you.
Thanks for your understanding!
Hello spike,
Please notice that our theme is a very complex one and for achieving better results, please notice that the dedicated server must have the following requirements, according to our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, please notice that you will have to increase the system status parameters how much is possible according to this tutorial here -> https://forum.tagdiv.com/system-status-parameters-guide/
Also, please notice that you will have to make some optimization settings in order to achieve a good performance with your site. We have a mini tutorial which you will have to follow all the steps from there if you want to have best results. You will have to spend quite a bit of time learning that first to do so, like this -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Please notice that all of these steps involve additional customizations which are not covered by support and which you will have to do it yourself. If you are not aware of all the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Hope this helps!
Thanks for your understanding!
Hello yachtsailingcharter,
Please notice that this is the only solution in this regard and you will have to replace this snippet of code in the core file, as Bogdan suggested you above. You must not have any fear in this regard because you cannot break anything if you follow the steps above in the correct way. You simply replace the code which has provided in the Pastebin folder with one existing in theme.
So, if you do not want to do this, please consider hiring a freelancer/developer to help you because we cannot provide this for you, sorry! Please notice that we can only guide you in the right direction and we cannot make your website, sorry!
Thanks for your understanding!
Hello Kage,
If you want to increase or decrease the time rotation for News Ticker feature, please consult this topic here -> https://forum.tagdiv.com/topic/increasing-timer-for-trending-now-post-rotation/
Thanks for the message!
Hello
I guess that you have missed changing the transparency for your slider and that’s why the background it is not visible. Please try to adjust this parameter -> http://screencast.com/t/LgwAaOR9yNv
Thanks for your understanding!
Hello denniz6,
Unfortunately, our theme does not have such an option that offers you a way to change the menu when you have logged-in and logged-out. Please notice that this is not a simple task and it is necessary to make some additional customization through code that involves custom work. Please notice that we cannot provide this type of services at the moment, sorry! As a hint, please try to check this topic here -> https://forum.tagdiv.com/topic/conditional-logic-for-menu/ If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you.
Thanks for your understanding!
Hello nycinsider,
Please notice that our theme has been designed when sets a sidebar(custom sidebar) for a certain category from the theme panel, like this -> http://screencast.com/t/Fv82v5tr4Jd please notice that all the posts which are included in this category will have that sidebar.
Thanks for your understanding!
Hello cheekyrome,
Unfortunately, our theme does not have such an option for Newsletter Sign Up, sorry! If you want to have this feature on your side, you will have to use some plugins with this functionality and see how it works for you or you can try to implement yourself this option and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
Thanks for your understanding!
Hello josemsl1989,
Please notice that comments form appears only for default page template and if you want to have the comments for the other two templates you will have to add the code there, like this -> http://screencast.com/t/lm8hHCGfnP and the result you should see here -> http://screencast.com/t/xR8RavBvyaD
Thanks for your understanding!
Hello Glitched,
If you mean these borders: http://screencast.com/t/yI4oQSP1, the Newspaper does not have them. They are custom made for the Newsmag theme. They cannot be recreated with the newspaper theme settings. They will have to be hard-coded. If you want to achieve this feature on your side and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
Thank you for your understanding!
Hello Tomka,
Please notice that you can sort your posts using blocks and you can filter them as you wish from the Block Filter, like this -> http://screencast.com/t/RtUvbLRSXW For more information about block settings ,please check our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/
If you refer to something else, please provide more details about what you want to achieve so I will be able to provide a more accurate response.
Thanks for your understanding!
Hello Kevin,
I am glad that I could help you!
Thanks for your kind words and I am glad that you appreciate our theme.
Have a nice day!
Hello Kevin,
If you want to change the name of it, please notice that you can translate it from the Theme panel->Translations, like this -> http://screencast.com/t/kGowyupW25NI
Thanks for your understanding!
Hello Tycoonz Fitness,
Please keep in mind that our theme has not added any links or external links in the site. Please try to scan your website and check it to not be infected with some malware of spyware.
Thanks for your understanding!
Hello yemektarificomtr,
Please ensure that you are using the latest version of Visual Composer (4.11.2) and Newspaper (7.1.1). Also, please notice that this plugin come bundled with our theme and it is not necessary to buy another license in this regard. Please ignore this message and try to install only the plugins that come bundled with our theme, clear all caches and check the results.
Thank you for your understanding!
Hello gilean,
Please notice that you can use the same way for adding the ads to your post pages but you will have to add the code using the do_shortcode method where you want in your articles.
For example, if you want to display some ads in your article, first of all, you will have to create the code from the Visual Composer, like this -> http://screencast.com/t/jPe8zXDY and then you have to add the following code in the corresponding file with the post template used by you. As an instance, if you are using the post template style 1 you will have to add the code in loop-single-1.php, like this -> http://screencast.com/t/sQATPmLwlhD and the result you should see here -> http://screencast.com/t/s6nnSsQ5
-> <?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1" spot_title="CUSTOM AD"]');?>
Thanks for your understanding!
Hello Glitched,
Please provide more details about your desired changes so I will be able to provide a more accurate code. Also, please provide some useful screenshot so I can know how you want to achieve. You can provide your website URL so I can inspect it closer.
Thanks.
Hello ndmanh2002,
Please try the code below and place it in Theme panel->Custom CSS area.
.sf-menu > li > a {
text-transform: capitalize;
}
The result you should see here -> http://screencast.com/t/kcd2Zhc9vea
Thanks for your understanding!
Hello josflachs,
The default behaviour for this type of feature should work like this -> http://demo.tagdiv.com/newspaper/block-1/ I have checked your website and I saw that you are suing an older version of our theme. Please try to update the theme to the latest version of it (Newspaper 7.1.1) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1) Please try to update theme only via FTP because this is the surest method in this regard. Also, to avoid the conflicting plugins which might appear in the theme, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme. For more information about theme updating, please check our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Thanks for your understanding!
Hello josflachs,
The most way in this regard is to make a full backup to your all data before updating. Then, you will have to delete your old theme and install the latest update version of the theme which comes from the Theme Forest. Please notice that we recommend the FTP method because this is the surest one in this regard. For more information about theme updating, please consult our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Thanks for your understanding!
Hello almona00,
Please ensure that you have enabled the Ajax Pos View Counter and also, try to clear all your caches, purge CDN is you are using the CDN system and test it again. Also, to avoid the conflicting plugins, please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme.
Thanks for your understanding!
Hello icsiaid,
Please notice that our theme has been fully checked and it is working fine with ads. Please try to check your Google Adsense because maybe it is incorrect and that’s why it will still not working. Please contact the Google Adsense, tell them the problem and they should be able to provide a more accurate response in this regard because they are the ads providers. Try to clear all your caches and test it again.
Hope this helps!
Thanks for your understanding!
Hello stunderavlycka,
Unfortunately, our theme does not have such an option for it, sorry! Please notice that this is not a simple task and if you want to develop this author block you will have to alter the code from the core file in order to achieve as you wish. So, if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
Thanks for your understanding!
Hello ParitoshBh,
Please notice that our theme has been designed to have two cases in this regard -> firstly, please notice that if you want to create a playlist, you will have to add each video ID in Playlist Youtube and secondly, if you want to import a new Youtube playlist from the Youtube, you will have to use the embed method from the Youtube or you can simply add the link of the Youtube Playlist in Youtube Player and you will bring on your site the Youtube Playlist, like this -> http://screencast.com/t/bQKMIzO8k -> http://screencast.com/t/mNttCVRmCF
Hope this helps!
Thanks for your understanding!