Hello efaq,

1)Unfortunately, here is talking about two different styles -> Newspaper and Newsmag. Please notice that the structure of the mega menu is different because our developers have decided this. Please notice that is not a simple task to change the structure of this and if you want to achieve the similar style with the Newsmag please notice that you will have needed to do some additional customizations. If you want to display more levels in this regard and you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
3)Unfortunately, as you can see in this screenshot -> http://screencast.com/t/jEW3ixixq7 our demo menu is custom made by our developers.

Thank you for your understanding!

Hello VoZz,

In this case, a quick solution for you, if you want to improve the image quality for your mobile devices when using the Block 4 is to try to change the thumbs that are using for this type of block. Please notice that the block 4 uses the module 2. Also, from td_config.php you have to change the get_image parameter like this -> http://screencast.com/t/yhifkpUip with a big thumb dimension. Also, please notice that this solution requires some CSS additional customizations for good results.

Hope this helps!

Thank you for your understanding!

Hello Natasha,

I suppose that you want to add an image with the external link for your front page. If you want to do this, you have to use a text block element from Visual Composer, add an image and then you will have to set a custom URL, like this -> http://screencast.com/t/KCG5VPATWt -> http://screencast.com/t/liI9SBBo5rNS
For your second request, please provide more details in this regard, so I will be able to provide a more accurate response. Also, you can provide some useful screenshots for a good understanding.

Thank you for your message!

Hello emalgumlugardomundo,

I have tested on my side this case and everything seems to work as properly. Please notice that the Speed Booster is also tested with the Visual Composer and works as properly. Please ensure that you have correctly set it your speed booster because the plugin is tested with VC and should work as properly and for you. Also, check your speed booster and all the settings which you had through this.

Thank you for your understanding!

Hello zetacomunicacion,

There is an option for it in block settings, like this -> http://screencast.com/t/yHLmeoauYy Also, if you want to get the category ID, please follow the next steps -> http://screencast.com/t/x7abd5p1s

Thank you for the message!

Hello failmuch,

Please ensure that you are using the latest version of Visual Composer (4.11.2) and Newspaper (6.7.2). Also, please notice that this plugin come bundled with our theme and it is not necessary to buy another license in this regard. Please ignore this message and try to install only the plugins that come bundled with our theme, clear all caches and check the results.

Thank you for your understanding!

Hello levieh,

The latest version of WordPress (4.5.1) ‘broke’ the Visual Composer and this creates some issues through the plugin. Please ensure that you are using the latest version of the theme and also, the latest version of Visual Composer (4.11.2), clear all caches and check the results.

Thank you for your understanding!

Hello brasilnaitalia,

In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though. Until we can do it, you can use a plugin.

Thank you for your understanding!

Hello andantesash,

This is the default order and the theme doesn’t have such an option to change it. You can do this through the code or try to use a plugin like Category Order and Taxonomy Terms Order as I saw that many users use it, please check this topic as reference – https://forum.tagdiv.com/topic/how-can-i-hide-all-from-megamenu-list/#post-71876 Also, please notice that you cannot select what categories appears on mega menu because this behaviour is set it by default to displays you all the subcategories for this category. If you want to change the structure of mega menu, you have to change it with hard coding and please notice that is not a simple task. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Please notice that the limit of category display is 30, as you can see here -> http://screencast.com/t/xXmMqgtd and the max limit in drop down are 100, like that -> http://screencast.com/t/eo8lB0bBpe

Hope this helps!

Thank you for the message!

Hello Mbclk,

Unfortunately, we do not have .xml file that could be imported via WordPress, sorry! Please notice that if you want to have a demo, the single way is to install it from WordPress, Demo section like this -> http://screencast.com/t/aqzU44ceqX

Thank you for your understanding!

Hello willysawa,

Unfortunately, our theme does not have control about this. Also, you should try to use the Seo Yoast because with this type of plugin you will have control over more settings from your site. For more references in this regard, please check the plugin documentation here -> http://kb.yoast.com/category/42-wordpress-seo Also, if you want to develop our theme and add some additional settings, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello Maciej,

Unfortunately, this type of plugin is not tested with our theme and we have no idea about the theme behaviour with this plugin and also, we cannot provide support for untested plugins.

Thank you for your understanding!

Hello prasnt3e,

Replied via email and please do not post it in other ways because you will receive the answer via email.

Thank you for your understanding!

Hello olivervossmann,

I have checked your website and I saw your mega menu. It seems to be a conflicting plugin. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme. Also, you can compare the mega menu with our demo preview and there you can see that this feature is working fine. Also, please ensure that you have correctly set you mega menu according to our documentation here -> https://forum.tagdiv.com/mega-menu/ Also, if you have any additional customizations please try to remove them and see how it works.

Thank you for your understanding!

Hello Seelife,

It’s most likely the plugin conflict. Please try to use only the plugins that come bundled withy our theme and rule out the conflicting plugins. Clear all caches and check after the results.

Thank you for your understanding!

Hello olivervossmann,

I have checked your website and saw that you are using Header Style 8. Please try the code below and add it in Theme panel->Custom CSS area and then your top bar menu will be displayed in the mobile version.

The code is ->

@media (max-width: 767px){
.td-header-top-menu-full {
display:block!important;
}
.td-header-style-8 .td-header-top-menu {
display: block!important;
}
.td-header-sp-top-menu {
display: block !important;
}
.td-header-style-8 .td-header-top-menu {
margin-left:0;
width: 100%;
}
}

The result you should see here -> http://screencast.com/t/KOf6LfoLz

Thanks.

Hello Seelife,

Please notice that settings are Wp related and for more information about this regard, please check the official documentation here -> https://codex.wordpress.org/Changing_The_Site_URL
If you need further assistance wi=th theme, please provide more details about this case so I will be able to provide more accurate response.

Thank you for the message!

Hello maxpeerawat,

Unfortunately, these types of plugins are not tested with our theme and we have no idea the theme behaviour with these, sorry! Please notice that if you want to work with them, are required a lot of additional customizations through theme code that involves custom work. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! Also, please notice that we cannot provide support for untested plugins.

Thank you for your understanding!

Hello mayankaircel,

Please ensure that you have correctly installed the plugin according to our documentation here -> https://forum.tagdiv.com/tagdiv-woo-label-plugin/ Also, please try it without any untested plugins because it is possible to appear some interferences between theme and this plugin that could create some unknown issues.

Thank you for the message!

Hello kenrobol,

Unfortunately, this problem is not theme related and you will have to spend quite a bit of time learning about how you can create your banner ad to be legally allowed by the Facebook policy. For more references in this regard, please check this topic here -> http://actionsprout.com/inside-actionsprout/20-text-rule/ -> http://actionsprout.com/inside-actionsprout/3-facebook-policies/ Please notice that it depend only by you and only by the structure of your banner ad. Also, please notice that we are using the Seo Yoast plugin to have control over title and meta tags. For more information about this regard, please check the plugin documentation here -> http://kb.yoast.com/article/146-yoast-wordpress-seo-titles-metas-template-variables

Hope this helps!

Thank you for your understanding!

Hello berchman,

I am glad that you could solve your problem.

Thanks.

Hello RadGoat,

Unfortunately, I cannot access your website, I give that -> http://screencast.com/t/ihdhrf3A and also, when I log-in on your WordPress, I cannot find our theme installed -> http://screencast.com/t/Mz96BjuD5 Please provide a valid URL with our theme (Newspaper) so I can further inspect your logo.

Thank you for your understanding!

Hello chas_donaldson,

Please ensure that you have correctly increased these values according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if your problem is still there, please contact your hosting provider and tell them this error.

Thank you for your understanding!

Hello dmitriy,

It’s most likely a conflicting plugin that creates this issue. I have checked your source page and I noticed that you are using some untested plugins. Please try to disable them, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out this conflict. Also, you can try to disable the lazy load option from your panel because this option could interfere with your untested plugins and could create this type of issues. -> http://screencast.com/t/louo7XBjOn

Hope this helps and let us know how it goes!

Thank you for the message!

Hello rafaello4,

I have checked your website and I saw that you have some js errors in your console. Also, I have noticed that you are using a lot of untested plugins in the theme and these could create some unknown issues in theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, after you can re-install your plugins one by one and check which is the culprit that cause this issue.

Hope this helps and let us know if your problem is still there.

Thank you for the message!