Hello emreu,

Unfortunately, this plugin is not tested with our theme and we have no idea about the theme behaviour with this type of plugin which could create a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, you can then install one by one and check which is the culprit. Please try to check the theme behaviour without this plugin and see how it works.

Thank you for your understanding!

Hello NP Comm,

The simplest way to display the primary category on your posts it is by editing the td_module_single_base.php core file. If you want to make these change through API, please notice that is not a simple task and require more additional customization that involves custom work. If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello all,

If you want to display the top-bar menu on your mobile version, you have to use a bit of CSS code to dod that. Please try the code below and place it in Theme panel->Custom CSS area. Also, please notice that the mobile menu will remain with the same structure because this is the own design for the mobile version and cannot be changed to be displayed as on desktop version, because it is not a simple task and require more additional customizations that involve custom work.

The code is ->

@media (max-width: 767px){
.td-header-top-menu-full {
display: block!important;
}
.td-header-sp-top-menu {
display:block!important;
}

Thank you for your understanding!

Hello Twolle,

The danish language should be working fine. Please ensure that this issue does not come from your untested plugins and if your problem is still there, please send us an email so we can further inspect your problem.

Thanks.

Hello tcmc1313,

Unfortunately, I cannot access your link…I get 404 error. So, please notice that our theme does not have such an option for this, sorry! If you want to develop our theme and if you want to add some option in theme, please notice that it is not a simple task and require custom work. In this case, as a hint, you can be guided by our post pagination from each post, like this -> http://screencast.com/t/EJIu2zTllrT and then you have to implement yourself for your slider. Please notice that it is not a simple task and it is necessary to do more additional customizations that involve custom work. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello Cybi,

Please notice that the Visual Composer come bundled with our theme and you do not have to buy the license for this plugin, ignore this message! Also, you can install the Visual Composer according to our documentation and simply install it from Plugin Area, like this -> http://screencast.com/t/bEyNZojr0ozg The zip file is not required to move nowhere. Please check carefully our documentation in this regard because there you can find all the steps which are needed to take to accomplish this.

Thank you for your understanding!

Hello Mbclk,

Unfortunately, I do not understand very good on what you are referring to but if you want to have the save layout of our demo preview, you will have to install the demo or if you want to have the same layout of our demo you can add the default template from Visual Composer, like this -> http://screencast.com/t/M2XkwddOVwVs -> http://screencast.com/t/x7KaiZuIBc Please notice that the theme does not have such an option that offers you to import the .xml or .sql folder for demo content (layout), but only if you install them manually.

Hope this helps!

If is not what you mean, please provide more details in this regard, so I will be able to provide a more accurate response.

Thank you for your understanding!

Hello five40,

I am not very clear about what you want to achieve but if you want to make a reference (targeting) to some posts you can use the is_single() condition using the post ID. For getting the post ID, you have to inspect your desired post with your inspector like this -> http://screencast.com/t/pNXVqPfR78Hc For more references about this condition, please check here -> https://developer.wordpress.org/reference/functions/is_single/ Please notice that involve custom work and if you want to make some customization through code and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello andantesash,

It seems to be a conflicting plugin. Please try to disable all the active plugins, leave just Visual Composer and Woocommerce to active, clear all caches and install only the plugins that come bundled with our theme and rule out this conflict. If you are using the Wordfence plugin, please try to disable it because it seems that generate some issue in the theme with the latest version of WordPress (4.5)
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about Wordfence plugin. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello wwth,

The speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine so the developer took this decision.

If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh

Thanks!

Hello menecez,

Unfortunately, our theme does not have such an option to change the position for Copyright because it is added on span element and if you try to change the parameters you can break the layout of the site, sorry! Also, if you are referring to decrease the distance between “Copyright Text” and sub footer menu, please notice that it is necessary to use a bit of CSS. Please try the code below and place it in Theme panel->Custom CSS area like this: http://screencast.com/t/RLXJQhdt

.td-sub-footer-copy {
width: 750px!important;
margin-top:-25px!important;
}

The result you should see here: http://screencast.com/t/ki6mKxjY

For more information about footer template, please check our documentation here -> https://forum.tagdiv.com/footer-templates/

Thanks.

Hello bestword1,

This error -> http://screencast.com/t/XW2ZouO2hQe comes up in the search/block 21/module 16 when a post has no featured image set to it. This is the case because the search uses the default WP thumbnail. We are working on a fix for this and until we can implement it, you can use this workaround:

You need to edit td_config.php and add this code:

td_api_thumb::add('thumbnail',
array(
'name' => 'thumbnail',
'width' => 150,
'height' => 150,
'crop' => array('center', 'top'),
'post_format_icon_size' => 'normal',
'used_on' => array(
'Big grid 1, 3, 7 - small image'
)
)
);

It should look like so: http://screencast.com/t/RTkWKH6me
Basically, you are just adding another thumbnail to the list in between the existing ones. Then the error will not display anymore.

I recommend you to change the module for Search from Theme panel, like this -> http://screencast.com/t/I0AmPRbybZZN

Hope this helps and let us know how it goes!

Thank you for the message!

Hello gilean,

For your first request, please notice that this type of pagination is only available for post pagination, pagebuilder+latest articles page template and not for block pagination, sorry! For more information about this post pagination, please check our documentation here -> https://forum.tagdiv.com/posts-with-pagination/ If you want to change the structure of block pagination, please notice that is not a simple task and require additional customizations through code that involve custom work. If you want to display more levels in our theme and you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

For your second request, please notice that this is our mega menu feature and if you want to set it on your front page, please check our documentation here -> https://forum.tagdiv.com/mega-menu/

Thank you for the message!

Hello willysawa,

For more information about how you can use our widgets/sidebar, please check our documentation here -> https://forum.tagdiv.com/sidebars-tutorial/ I am not clear about on what you want to achieve. So, if you want to add this script on the search page, you have to edit our search.php template and add this code where you want to display on your front page, like this -> http://screencast.com/t/KfyNqJNe
If is not what you mean, please provide more details in this regard, so I will be able to provide a more accurate response.

Thank you for your understanding!

Hello paolom83,

If you want to create your own custom Big Grid, as my colleague Bogdan said you above, you will have to use the API method for this implementation and all the steps which are needed to take in this regard are presented in our documentation here -> https://forum.tagdiv.com/the-theme-api/ -> https://forum.tagdiv.com/practical-example-how-to-add-a-new-block-and-module/ Also, please notice that this is not a simple task and addresses only for ADVANCED USER that have a solid knowledge of PHP/HTML/CSS/JS. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment and also, the API implementation is not covered by our support, sorry!
Usually, we recommend the developers from studio.envato.com.

Thank you for your understanding!

Hello doztunc,

Until now, we do not have any bad reports in this regard with Load More button. It seems to be most likely, a conflicting plugin. Please try to disable all the active plugins, leave just Visual Composer to active, clear all caches and install only the plugins that come bundled with our theme and rule out any conflict in the theme.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello BrunoBerlanga,

I have checked your website and please notice that you have no any issues regarding no your logo. Please keep in mind that our theme is responsive and the logo will be adjusted according to the width of your devices. The logo will be bigger when you switch your mobile in landscape mode because the width will be higher and the logo will be adjusted by it. For more information about our logo section, please check our documentation here -> https://forum.tagdiv.com/logo-favicon/

Thank you for your understanding!

Hello pisajnoy,

First of all, please notice that if you have never used WordPress and themes with this CMS earlier and if you are a beginner in this domain, please keep in mind that you will have to spend quite a bit of time learning that first to do so. Please try to read the entire of our documentation because there you will find all the steps which are needed to create your own website. Also, please notice that the Visual Composer is the main plugin of the theme by which can achieve as you wish. Let’s begin with this -> https://forum.tagdiv.com/wordpress-information/ -> https://forum.tagdiv.com/how-to-use-visual-composer/ Also, you can check our Youtube section because there you can find a lot of useful video tutorial which could be more useful for you -> https://www.youtube.com/watch?v=ss-BEobegAw

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello BrunoBerlanga,

Until now, we do not have any bad reports in this case. Please notice that our theme does not have any problem with responsiveness, as you can see in our demo here -> http://demo.tagdiv.com/newspaper/ Please try to disable all the active plugins, leave just Visual Composer to active, clear all caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that exist a lot of plugins but not all of theme are working as properly with our theme. In future, if on your side appears something wrong, please try always to compare it with our demo and if on the demo looks good, please notice that the issue comes from your side and not from our theme. Also, most of your above plugins are not tested with our theme and could cause a lot of unknown issues through the theme.

Thank you for your understanding!

Hello Mayapur Voice,

There is an option for it from wp panel, Profile settings, like this -> http://screencast.com/t/vPYBVfYK

Thank you for the message!

Hello okgo87,

I am glad that you accomplished doing that. If you need more guidance in this regard, you will have to ask us.

Thanks.

Hello VoZz,

Now I understand what you mean, sorry for my misunderstanding! Unfortunately, as you can see, this is the behaviour of the theme for smaller devices as the image size will be stretched with a bit of CSS (width 100%), even if the quality of the image was loaded in the bigger one. Please notice that is not a simple task to change the structure of this block and if you want to change this, is required to do some additional customizations through code in order to achieve as you wish. This was our developer decision. Also, we work hard further for new improvements and in near future update maybe our developers will find some solutions in this regard but we cannot say for sure the date when this will be available.
If you want to display more levels in our theme and you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello wondertrail,

If you have ensured that this issue does not come from your untested plugins and you have the latest version of the theme and VC (4.11.2) please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and what the issue is.

Thank you for your understanding!

Hello efaq,

I suppose that you are referring to this layout -> http://screencast.com/t/JOJcA0Rb9 Please notice that it can be done only from panel -> https://forum.tagdiv.com/topic/write-review-from/#post-37849

Please notice that this is the ajax filter from the block which is using on Sidebar. For more information about how you can change this option, please check our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/

Also, please ensure that you have correctly followed the tutorial in order to achieve the same result as Travel Demo design. You can check and this topic here -> https://forum.tagdiv.com/topic/adding-top-area-like-travel-example/

Thanks.

Hello VoZz,

Please notice that our theme only crops the image on the specific size of thumb used. The cropping system for our theme is from center to top. Please check your Theme panel, Block Settings Area->Thumbs on modules&Block and there you can see what sizes are active for your thumbs. If you have an image for example ->700px, the theme will generate a lot of images for each size of the thumbs -> http://screencast.com/t/l46FxjpPQk and this will be used if the specific thumb when this will be used on the theme. Please notice that the theme does not stretch or enlarge the image, but only just cut out. Here you can see the path where the theme generates all the images for all the sizes which are activated from the panel -> http://screencast.com/t/fvhsTwqYar4

Thank you for your understanding!