Hello Mayapur Voice,
I have checked your screenshots but on the real theme are not some differences about the size of pages. As you can see in our documentation, the original width is 1068px. The theme has been designed to be used on this layout, for better results. Unfortunately, we do not recommend to increase or decrease this width because the layout of the theme will be broke. Also, please notice that if you set the background image or background color from Theme panel, the layout of the theme will be boxed. Actually, all the time, you have to take as a reference our demo preview, like this -> http://demo.tagdiv.com/newspaper/ because there you can see the original dimension of the page.
Thank you for your understanding!
Hello Valejuve,
Please notice that the latest version of Visual Composer which are tested with our theme is 4.11 but the latest official version is 4.11.1 and because of this you receive this message. We recommend you to using our tested version of Visual Composer 4.11 because this is tested with the theme and works well. We will release and this version 4.11.1 but lasts and it will be in the future update.
Thank you for your understanding!
Hello tomdouble,
Yes, the code above works only for posts, as you can see in the above code is targeted the class specific only for posts. If you want to apply this code for your homepage, you have to replace the .td-post-content with .home.
The code is ->
.home a {
color: red;
}
Thank you for the message!
Hello Dariob,
Unfortunately, our theme does not have such an option to change the permalinks for the author page and this is not handled by the theme. If you want to achieve this you have to find some plugins with this functionality and see how it works for you. For more references about this regard, please consult this -> http://www.wpbeginner.com/plugins/how-to-change-author-url-slug-and-base-in-wordpress/
If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to implement this for you because we cannot provide customization services at the moment, sorry!
Thank you for the message!
Hello GillBate,
I have checked your website and I saw that you have not set it the featured image and because of this you do not have the image displayed on your home page. For more information about this feature, please consult our documentation here -> https://forum.tagdiv.com/featured-image-or-video/ -> https://forum.tagdiv.com/featured-image/ -> http://screencast.com/t/f0NBg3cbS
Thank you for the message!
Hello mahmoudfathymohamed,
I have checked your website and I have noticed that you have not the featured video set it from theme panel, like this -> http://screencast.com/t/wDrk14VdzE Please ensure that you have set it your desired video as Featured video and also make sure that your theme is not influenced by some untested plugins which can cause some errors in the theme. Try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I have tested on my side with the same post template with featured video and the video is displayed fine, as you can see in our demo preview, here -> http://demo.tagdiv.com/newspaper/td-post-how-to-make-a-perfect-caffe-macchiato-video/
For more information about our post templates, please consult our documentation here -> https://forum.tagdiv.com/post-templates-2/
Let us know how it goes.
Thank you!
Hello DagensVerklighet,
Until site will not be live, I cannot inspect it closer. Another possibility would be to send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect your menu. Also, please provide the link of this topic so we can know who you are and what the issue is.
Thank you for the message!
Hello Mbean,
Please notice that the latest version of Visual Composer which are tested with our theme is 4.11 but the latest official version is 4.11.1 and because of this you receive this message. We recommend you to using our tested version of Visual Composer 4.11 because this is tested with the theme and works well. We will release and this version 4.11.1 but lasts and it will be in the future update.
Thank you for your understanding!
Hello mitechnews,
As you can see in our documentation this kind of plugin does not come bundled with our theme because has a high dimension but it will come in the folder which you have downloaded from Theme Forest. This plugin is an optional one and you have to install it only manually, like this -> http://screencast.com/t/HU9Vl2VnA
Thank you for your understanding!
Hello mahmoudfathymohamed,
If you want to add some ads on your website and you do not have more settings about the specific place where you want to add the ads, you have to introduce them using do_shortcode method. First of all, please notice that you have inserted the ad code in your custom code 1,2,3,… from your Theme panel, like this -> http://screencast.com/t/YEBdvQZldkY and then you have to use this code ->> <?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]'); ?> and paste it in the corresponding file to the desired place.
Hope this helps!
Thank you for the message!
Hello jukkalammi,
Please notice that the layout of the theme will be boxed in the both cases (with background color or background image). Yes, this setting is the solving. You have to change the background-color in default value and the layout will be in full width.
Thank you for the message!
Hello Marto,
As you can see in the structure of this file, here this feature are made in our theme and it is called then in td_wp_booster_functions.php. If you want to change the functionality of this you have to alter the code from the core file and in this case, the file is td_more_article_box.php, like this -> http://screencast.com/t/myhey0RA8
Thank you for the message!
Hello Pramodc,
I am glad that you managed to solve the problem. Our theme does not have any references to term_meta but please notice that the theme requests are made in indirect mode via WordPress and because of this appears this kind of error. Probably, you have some problems with your database and with this code, you could fix it.
Thank you for the message!
Hello MrOrsh,
Unfortunately, our theme does not have such an option implemented to add some ads for your forum page. For achieving that, it is necessary to use do_shortcode method to add your custom ad in this kind of page. Please notice that you have to use this code <?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?> and you will place it in the bbpress.php core file, like this -> http://screencast.com/t/i6dr6auh2S2 and the result you should see here -> http://screencast.com/t/RTfHLss2RVpW In order to check your result, please ensure that you have inserted the ad code in the correct field, like this -> http://screencast.com/t/YEBdvQZldkY
(this is an example for custom ad 1).
Thank you for the message!
Hello jukkalammi,
Unfortunately, this is the behaviour of the theme, defaults. If you set the background image from Theme panel, all the layout of the site will become boxed. Please notice that is not a simple task to change this functionality of the theme and for doing that involves custom work. If you want develop our theme and add some additional customizations and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to implement this for you because we cannot provide customization services at the moment, sorry!
Thank you for the message!
Hello kognitoweb,
Please ensure that you have set it correct this type of feature according to our documentation here -> https://forum.tagdiv.com/gallery-2/ I have tested on my side and the images are fitted as properly, as you can see here -> http://screencast.com/t/RPQGuO6G and also you can check our demo preview and check the results, here -> http://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/
Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still there after my advice and if you need more assistance in this regard, please provide your website URL so I can further inspect it closer and also, so I will be able to provide a more accurate response.
Thank you for the message!
Hello Pramodc,
Unfortunately, until now we do not have any reports about this kind of error. Please try to make a fresh install and trying to run the system only with Visual Composer. I recommend you doing a fresh install via FTP by following this tutorial: https://forum.tagdiv.com/install-via-ftp/ Your settings will not be affected as they are stored in the database. Simply download the latest version of the theme again and install it directly and see if your fonts work.
Also, please try to consult your hosting provider and check to not being some errors caused by the server.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello neilw,
There is an option for it in Theme panel, like this -> http://screencast.com/t/xmgd0UlE
Thank you for the message!
Hello fettbauch,
I have checked your website and I saw your strange errors to page 43. However, I suspect this odd issue to come from your untested plugins which you are using in the theme. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible that your plugins to interfere with our theme and creates this type of issue. Please try my advice and check after this your page 43 and check if your problem persists there.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello gic,
I saw the email that you have solved the problem with Social Counter (Facebook). Thank you, that you have announced this. On the future, when you have other problem with the theme, please make your own topic and write to us in it.
Thank you for the message!
Hello newspaperuser,
Unfortunately, our theme has not been designed to use full width, sorry! As you can see, our width of the theme is 1068 px, as you can see here -> http://screencast.com/t/0V6oX2KmcUZ We do not recommend to increase or decrease the length of this because the theme not support these settings and the layout will be broke. Please notice that is not a simple task to adjust the theme to works fine in full width and is needed to make some additional customizations in order to achieve best results. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to implement this for you because we cannot provide customization services at the moment, sorry!
Thank you for the message!
Hello Dhananjay,
This code supports any type of color. You can add the name of the color, the code of the color (HEX) and RGBA.
Thank you for the message!
Hello Marto,
If you want to develop this feature you have to alter the code from the same core file which creates this, td_more_article_box.php, like this -> http://screencast.com/t/zgeXxizFIY Please notice that you have to alter the code and add some additional conditions in order to achieve best results, that involve custom work. Unfortunately, we cannot provide customization services and in the case which you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you.
Thank you for the message!
Hello DagensVerklighet,
For a more accurate response, please provide your website URL so I can further inspect it closer the problem.
Thanks.
Hello TheRiz,
Please try the code below and place it in Theme panel->Custom CSS area.
The code is ->
@media (max-width: 767px){
.td-header-sp-top-menu {
text-align: center!important;
}
}
The result you should see here -> http://screencast.com/t/7rn1TdhUBvwF
Thank you for the message!