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Catalin
tagDiv Staff

Hello colgate,

If you want to insert ads on your category page it is necessary to use do_shortcode method with the custom ad to achieve this. You should alter this file -> category.php. First of all, you should insert your ad code in Custom Ad 1 field from Theme Panel like this: http://screencast.com/t/fFL1w7Ty and then, with this code -> <?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?> you have to add them in the category.php file, like this: http://screencast.com/t/x1oLmljEm and the result you should see here: http://screencast.com/t/K9dbYWkeBfk

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello duilio72,

You can set it from Theme Panel->Post Settings, like this: http://screencast.com/t/0uH6VVEq Now, your show comment count is disabled.

Hope this helps and let us know how it goes!

If is not what you mean, please provide more details.

Thank you for the message!

Catalin
tagDiv Staff

Hello wpdiv,

I have checked your website and I saw your problem with the mega menu. Please ensure that your problem is not caused by any plugins that you are using. Please try to disable all the active plugins, except Visual Composer, disable all the minification files, clear all your caches and install only the plugins that come bundled with our theme and try it again. It is necessary to follow this advice because you rule out the plugins in the conflict that might cause this problem.

If your problem is still there after this, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello chjeff,

If you want to change the background image at Newspaper Travel Theme Edition, you can set it from Visual Composer. This kind of theme edition uses a stretch row from Visual Composer and Parallax with fade and you can change the image like this: http://screencast.com/t/zjed2bSgrQ

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello solidoes,

I’ve tested on my side and everything works properly. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and try it again.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello SergioAyres,

If you want to change this blue square, you need to try a bit of CSS to change it. Please try the code below and add it in Theme panel->Custom CSS area, like this: http://screencast.com/t/JJ2G9Vdvm90I

.td-grid-style-4 .entry-title {
background-color:blue;
}

The result: http://screencast.com/t/Ix2JkX7ExScS

Our theme uses the RGBA method to obtain a better effect of the background-color, like rgba(77, 178, 236, 0.7) You can adjust these values until you achieve as you wish.

Hope this helps and let us how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello bastian-pl,

I have checked your website and I saw that your Facebook from social counter does not work properly and also I saw that you have an old version of Newspaper (6.2) Please make sure you have these requirements before further investigation is required:

1) Please make sure you have the latest theme version: 6.6.3. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.3 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello todaybase,

If you want to have the permanent text in all your articles, you have to insert your snippet of the code in get_content () function from td_module_single_base.php. If you are using a do_shortcode method to put your text on your site, you have to use like this: http://screencast.com/t/7F8J8zmJ otherwise, http://screencast.com/t/v8pPfV81pR9

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello todaybase,

I have checked your website and I saw that your Facebook from social counter does not work properly and also I saw that you have an old version of Newspaper (6.5.1) Please make sure you have these requirements before further investigation is required:

1) Please make sure you have the latest theme version: 6.6.3. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.3 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello billal,

I suppose that you are referring to block title tabs, as I saw in your screenshot. The name of this, you have control from Block Settings within Visual Composer. If you want to remove the tabs, please follow the steps of this screenshot -> http://screencast.com/t/qRxjwUuEoi -> the result -> http://screencast.com/t/lPMCNaSjreL

Hope this helps and let us know how it goes!

If is not what you mean, please provide more details about this.

Thank you for the message!

Catalin
tagDiv Staff

Hello Grumme,

Please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.

Thank you for the message!

Catalin
tagDiv Staff
HHVM - reply

Hello procrastinationspace,

Unfortunately, our theme has not been tested if it works with Hip Hop Virtual Machine (HHVM), but we have some clients that use the theme with this configuration and they not reported any major issues for theme behaviour. You can try to use it and see how it work for you.

Hope this helps and let us know how it goes!

Thank you for your understanding!

am avut clienti care au folosit aceasta configuratie fara sa reposteze chestiuni majore asupa functionalitatii temei poti testa si sa vezi cum functioneaza si pentru tine

Catalin
tagDiv Staff

Hello solidoes,

Please try the code below and replace it with comments.php. Also, please do a backup for this file ->
http://screencast.com/t/VKYYY6qT8CCl

I have tested on my side and everything seems to work properly.
The code you should see here:http://pastebin.com/6eVzzh1N

The result: http://screencast.com/t/ArSQOu3S8

Unfortunately, this feature is not implemented in our theme, but we hopefully to do it in near future updates.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello rishab55555,

If you want to display the code in the desired area, you have to concatenate the code to the content and insert it like in this screenshot -> http://screencast.com/t/3CoDt1Nt3x7Q -> http://screencast.com/t/LyEhJV5tSH
Please noticed that is not a simple task and if you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you because we cannot provide custom work for the moment, sorry.

Than you for the message!

Catalin
tagDiv Staff

Hello seosmart,

Unfortunately, we cannot provide support for untested plugins, as you said Bogdan B above. Unfortunately, we have not tested these kinds of plugins and cannot say for sure if it will work with Newspaper theme. We have no idea of the plugin functionality so we cannot make a suggestion on how to use it best with our theme. You could try to contact the plugin’s author and ask him for advice, maybe he can point you to the right direction. Aslo, if you want to insert a shortcode in our theme, you have to use this function <?php echo do_shortcode('enter your short_code here');?> in corresponding file.
If it necessary custom work, please consider hiring a freelancer to do this for you as we cannot provide custom work at this time, sorry!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello jan95,

Please try the code below and increase a bit the width of the button.

.td-social-sharing-buttons .td-sp {
width: 16px;
}

The result you should see here: http://screencast.com/t/nJ6GvMai

Thank you for the message!

Catalin
tagDiv Staff

Hello Vegasrenie,

I suppose that you are referring to the color of the excerpt. You can change the color of this by using a bit of CSS and place the code in Theme panel->Custom CSS area, like this: http://screencast.com/t/A2yd9mdM

.td-excerpt {
color:red;
}

If is not what you mean, please provide more details about what color you want to change it and you should offer a screenshot because this might be more useful for a better understanding.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello Bluehacks,

Please ensure that you have the latest version of the Theme (6.6.3) and this was released on 23 December 2015. This kind of issues were caused from WordPress 4.4 and not from Yoast Plugin. After you have updated your theme, please try to disable all the active plugins, except Visual Composer and SEO Yoast (tested plugin), clear all your caches and install only the plugins that come bundled with our theme and try it again. It is necessary to do this because in that way you can rule out the plugins in conflict which can cause some errors in theme.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello StockFanatic,

There is an option for it and you can edit from Social Counter Settings within Visual Composer, like this: http://screencast.com/t/Bbxa3DPswF0z

Thank you for the message!

Catalin
tagDiv Staff

Hello colgate,

If you want to disable all the sidebars in mobile and tablet mode, you need a bit of CSS to hide this option. Plase try the code below and place it in Theme panel->Custom CSS area, like this: http://screencast.com/t/5iPUuNZoso3l

@media (max-width:1018px){
.td-ss-main-sidebar {
display:none;
}
.td-pb-span8.td-main-content {
width: 100%;
}
}

The above code is only for posts. If you want to hide them for pages, it is not a simple task because it is not easy to target the sidebar class and it depending on how you set the sidebars for pages. As a method to add the sidebar for pages would be with Visual Composer and with Wigetsized element, like this: http://screencast.com/t/dXPluCP9xJy and you can try the code below:

@media (max-width:1018px){
.wpb_widgetised_column {
display:none;
}
.td-pb-span8 {
width: 100%;
}
}

The result you should see here: http://screencast.com/t/tYMlNthWcx

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello Skip,

If you want to have the same sidebar for each post, you have to set it from panel Widgets area, like this: http://screencast.com/t/pKRjtqXuPz and you should customize it as you wish and then you have to select the corresponding sidebar when you edit your posts, like this: http://screencast.com/t/ZjjHLabs
For more information about sidebar, please check our documentation here: https://forum.tagdiv.com/sidebars-tutorial/ and if you want to have a bottom ad, you can select it from Theme panel->Ads area, like this: http://screencast.com/t/Wyv8jP5XjjJu
Also, you can activate the Visual Composer for the post, but please notice this plugin is not tested to our theme and after this are necessary to do some customization. -> http://screencast.com/t/6hPH9TZghH

Hope this helps!

Thank you for the message!

Catalin
tagDiv Staff

Hello rodrigocarlos,

I suppose that you are referring to Visual Composer. This plugin you can use for Pages, Posts and Custom Posts but with mention that the Visual Composer is not tested for posts with our theme. Also, you cannot use this plugin for the category page. In this screenshot, you should see how you can activate the VC for Posts -> http://screencast.com/t/WkXRflCV
In order to display your Big Grid, please ensure that you have right selected this feature with available posts, otherwise, it will display nothing. -> http://screencast.com/t/bKEEPrhuWqAN

If is not what you mean, please provide more details so I can be able to provide a more accurate response.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello Mido,

Unfortunately, our theme does not have this option to exclude categories from “More Article Box” from Theme panel. You can control this feature from Theme panel using the option which you have available in the panel, like this: http://screencast.com/t/AyJwVjxVZU If you want to exclude categories, it is necessary to alter td_more_article-box.php Also, you have to use some WordPress function to do this. As reference, you should check this: https://codex.wordpress.org/Function_Reference
To display more levels, you need custom modifications and if you are not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you because we cannot provide custom work for the moment, sorry!

Hope this helps!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello fraktale911,

Unfortunately, our theme has not been designed to use another width and you do not find an option to change this from our theme panel. We do not recommend to change the values of the width because the theme was not designed to have this layout. To achieve another width, you will need custom modifications after this in theme’s core files. This is a complex task and I can’t provide a solution now. If you need this and you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you as we can’t offer customization services at the moment, sorry.
The values of the width you can change with CSS, but the whole theme will need to do other customization because the layout will be changed.

.td-container {
width: 1068px;
}

Hope this helps!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello jan95,

Please provide your URL website because the button needs some adjustments (CSS-padding/margin).

Thank you for the message!

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