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Catalin
tagDiv Staff

Hello toros9,

Our theme has this option and when you want to share other posts on facebook will display the author name, like this: http://screencast.com/t/X9va7aOglP You have control on this feature from td_wp_booster_functions.php file like this: http://screencast.com/t/ThEgEFxgw6F Please inspect this file on your back end and check if you have this code. SEO Yoast Plugin is tested on our theme and works properly with default settings. I have no idea why do not work for you. If you use another Plugin for Seach Engine Optimization, try to disable it, maybe cause this problem and try it again.
Also, you can try to disable all the active plugins, except Visual Composer, empty all your caches and install only the plugins that come bundled with our theme.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello Stefan,

We use Jing tool to make the screenshot. You can see how to use this if you watch this tutorial: https://www.youtube.com/watch?v=O020MfJQT3A

Also, you can use Print Screen button to make the screenshot.

Hope this helps!

Thank you for the message!

Catalin
tagDiv Staff

Hello dooweet,

Please send us an email at contact@tagdiv.com with your log-in information so we can take a look of your page setup and we can further inspect the issue. Also, please provide this link in the mail so we can know who you are and what the problem is.

Thank you for the message!

Catalin
tagDiv Staff

Hello RadioUahid,

If you want to add a button between top bar menu si header menu items, you have to add a custom class within header file like this: http://screencast.com/t/yN3BaFrp0 -> http://screencast.com/t/uISOtMvuMlL There is the place of your button. Now, you have control to this with CSS…and you need some customization to implement this.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello todaybase,

Please check the screenshot that I gave you below and try to do the same into your side. If you want have inline your message, you have to do additional customization.

http://screencast.com/t/H9BltcFY1sD1 -> http://screencast.com/t/u2H5VAyU

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello emmaus,

You can achieve this if you use a bit of CSS to hide the block. Below I gave you an example for block_2. If you are using another type of block you can target it like an example.

.td_block_2 {
display:none;
}

If you want to hide the block from a specific page, you should target the page ID and add it in the code above before the block -> http://screencast.com/t/OPXDpW3mayC

Hope this helps and let us know how it goes!

If is not what you mean, please provide more details.

Thank you for the message!

Catalin
tagDiv Staff

Hello carmene,

If you want to decrease the width of the social counter, you have to use a bit of CSS. Please try the code below and add it in Theme panel->Custom CSS area, like this: http://screencast.com/t/Aw0Wayb1

.td_block_social_counter {
width:300px!important;
}

The result you should see here: http://screencast.com/t/ySUtwnzuR

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello todaybase,

For more safety, we recommend you to do a backup before you start to do the upgrade. Please download the patch 6.5->6.6.2 which contain the modified files from 6.5 to 6.6.2 and then you should do the normal update from 6.6.2 to 6.6.3. The modified files from patch you have to replace to your old files.
The patch you should find here: http://cdn.tagdiv.com/wp-content/uploads/2016/01/patch_6.5_6.6.2.7z

Please consult our change log and you can see wich are the changes between versions.
http://themeforest.net/item/newspaper/5489609 ->please check bottom of the page

Hope this helps and let us know ho it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello joyceloh,

1) If you want to enlarge your logo size on your mobile mode, you should try a bit of CSS and add it in Theme panel->Custom CSS area, like this: http://screencast.com/t/Hu6ilCrf

@media (max-width: 767px){
.td-retina-data {
width:200px;
height:70px;
}
.td-main-menu-logo img {
max-width: 200px;
max-height:70px
}
}

The result you should see here: http://screencast.com/t/poBxwQrKrHr

2)If you want to reduce the padding-bottom and the margin-bottom you should also use a bit of CSS, like this:

.td_block_big_grid_3 {
padding-bottom:25px;
}
.td-a-rec-id-custom_ad_2 > div {
margin-bottom:25px;
}

The result you should see here: http://screencast.com/t/5Xfuc2l0nBEp

Hope this helps and let us know how it goes!

If is not what you mean, please provide more details.

Thank you for the message!

Catalin
tagDiv Staff

Hello Mecburlar,

If you use an “Ajax filter”, you should try a bit of CSS for a good look. Add the code below in Theme panel->Custom CSS area.

.td-block-row {
padding-top:40px;
}

The result you should see here: http://screencast.com/t/VPiLGOIwzaw

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello creatorsaurabh001,

I suppose that you have installed the social plugins with our facebook ID and your are redirected to our facebook page. You should change it with your ID.
For more information about social counter, please check our documentation here: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello tunc26gm,

If you want to change the background color of your pages, you have to use a bit of CSS and add it in Theme panel-Custom CSS area, like this -> http://screencast.com/t/M8EBHzo8X7r

If you want to have this option for only some pages, you have to find the page ID and add it in the code and the CSS code will be applied only for these pages.

.page-id-1412 .td-main-content-wrap {
background-color: green;
}

The result you should see here: http://screencast.com/t/uLdauoJo

If is not what you mean, please provide more details!

Hope this helps!

Thank you for the message!

Catalin
tagDiv Staff

Buna ziua PavelVlaicu,

Multumim pentru interesul acordat temei noastre si pentru achizitionarea ei.

Am verificat site-ul dumneavoastra impreuna cu capturile de ecran pe care mi le-ati furnizat mai sus si am vazut care este problema si ca va apare frecvent in site-ul dumneavoastra. Dupa cum scrie si in eroare, aceasta provine de la modulul Photon din plugin-ul Jetpack. Va rog sa dezinstalati aceasta optiune si sa verificati din nou daca eroare persista. Acest tip de plug-in nu este testat cu tema noastra deoarece nu functioneaza bine cu ea si de aceea pot aparea erori ulterioare daca este folosit. Astept sa imi spuneti cum functioneaza dupa ce dezinstalati aceasta optiune.

Sper sa va fie de ajutor aceste sfaturi!

Multumesc pentru mesajul dumneavoastra!

Catalin
tagDiv Staff

Hello Stefan,

I have tested again on my side the code that gave you above my colleague Alin and everything seems to work as expected, as you can see in this screenshot: http://screencast.com/t/s9681Rb0av If you have other custom modification, please check your Custom CSS area and check if you have syntax errors. If you are not aware, please provide a screenshot with your custom CSS area.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello prvn,

I suppose you are using a smart list with a post style that displays the featured image and it will show twice. The recommended post style for smart lists is style 5 (it does not show featured image) You can read more about it here: https://forum.tagdiv.com/smart-lists/

If is not what you mean, please provide more details about your problem so I will be able to provide a more accurate response.

Hope that helps and let us know how it goes!

Thank you for the message

Catalin
tagDiv Staff

Hello Sayeed,

Yes, it is possible to hide the footer section only for the homepage. Please try the code below and add it in Theme panel->Custom CSS area, like this: http://screencast.com/t/1Z0jH9Va

.home .td-footer-wrapper {
display:none;
}

The result you should see here: http://screencast.com/t/mJhUljIe

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello carmene,

I’ve tested on my side with Kite One font and bold weight and works as expected, you can see here: http://screencast.com/t/zostz6Rob -> http://screencast.com/t/5RJdHszSl. Please try to clear all your caches because might be caused by these.
For your second request, our theme has not been designed to add some fonts into the editor from the panel. It is not a simple task and if you want to have these options are required to change the whole functionality of the editor.
To display more levels, you need custom modifications and I suggest to hire a freelancer to do this for you as we cannot provide custom work at this time, sorry! Also, you can use a plugin with this functionality but I have not idea wich is this plugin, sorry! Please try to find it and see how it work for you -> https://wordpress.org/plugins/search.php?q=toggle you should search by TOGGLE (as example)

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello colgate,

I have tested this feature on my side and everything seems to work properly. I have no idea why you have this problem. I suspect that could be a cache issue so try to clear all caches and test again. Also, please try to disable all the active plugins, except Visual Composer and install only the plugins that come bundled with our theme and try it again. If your problem is still there after this workaround, please provide your website URL so I can further inspect the issue.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello Ryuko,

The theme code was tested and optimized for best performance, we have a lot of clients and the theme works well on a large variety of hosts.
First, please make sure that you use the recommended server configuration for Newspaper theme, you can check our documentation for more details: https://forum.tagdiv.com/requirements-for-newspaper/

There are lots of factors that influence the site’s page-sped. I suggest you first try this without any other plugins active, leave just VC plugin active the check again.
To improve your server response time you can try to reduce the number of queries (fewer plugins, fewer blocks on page, reduce the elements which use ajax requests/pagination like mega menus/load more/infinite load), also consider using a cache plugin, we recommend the WP super cache plugin with the following configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure/
To improve the loading speed look the MySQL query cache: http://dev.mysql.com/doc/refman/5.1/en/query-cache.html we also use it on our demo.

Also, you can use the speed booster to move the js and CSS at the bottom of the page, eliminate render-blocking, but not for all plugins. Check the System Status if the speed booster is active if you use other plugins than the tested ones. You can find some useful information regrading Speed Booster usage in this topic: https://forum.tagdiv.com/topic/speed-booster-questions/
Also, you can read this guide, it may help – https://forum.tagdiv.com/how-to-make-the-site-faster/

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello adria,

If you want to hide the Pinterest icon, you have to use a bit of CSS. Please try the code below and place it in Theme panel->Custom CSS area, like this: http://screencast.com/t/m3eAvf9oJq and if you want to permanently delete the Pinterest icon, you have to remove/comment this part of code from td_module_single.php, like this: http://screencast.com/t/GzmHAS4t9EO

.td-default-sharing .td-social-pinterest {
display:none;
}

The result you should see here: http://screencast.com/t/UZOM42PV

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello alexalex11,

Please try to replace the first snippet of the code that I gave you above with the code below and try it.

.wp-caption-text img {
display: none!important;
}

For your second request, if you want to change the format of the posts date, you can set it from Word Press, like this: http://screencast.com/t/7dUUHP4Q and if you want to have control to the date and time on the top section, you have to change the format date in this core file -> http://screencast.com/t/2a0t3VDCOOpw
For more references about the date and time format, you can find here: https://codex.wordpress.org/Formatting_Date_and_Time

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello carmene,

The title of the page appears only you have used the pagebuilder+page title template from the panel, like this: http://screencast.com/t/uTUmTaoqxe69 If you want to hide it, please try the code below and add it in Theme panel, Custom CSS area, like this: http://screencast.com/t/ciJiRsZWFU

.td-page-title {
display:none;
}

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello John,

Please ensure you that this problem is not caused by a conflicting plugin. Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme and in this case, you should rule out the conflicts between plugins. After this advice, if your problem is still there, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.

Hope this helps!

Thank you for the message!

Catalin
tagDiv Staff

Hello John,

This kind of error appears because the Revolution Plugin is not tested with Speed Booster and this plugin will be automatically disabled. Here you can see the list of supported plugins by Speed Booster -> http://screencast.com/t/mzxWznB4vqQ9, if you have other plugins, the Speed Booster will be inactive. To always enable Speed Booster remove or comment this code – http://screencast.com/t/RZLIOPUNdqh

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello lospicos,

I’ve tested on my site and everything seems to work properly. Please ensure you that this problem is not caused by a conflicting plugin. Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme and in this case, you should rule out the conflicts between plugins. After this advice, if your problem is still there, please let us know.

Hope this helps!

Thank you for the message!

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