Hello,

All you need to do is to change the “smart_list_8” with “custom_ad_4”

// ad smart list 8
$buffy .= td_global_blocks::get_instance('td_block_ad_box')->render(array('spot_id' => 'custom_ad_4', 'spot_title' => $tds_smart_list_8_title));

Thank you!

Hello,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello,

1. The mobile version is look like that because you have the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Also since Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/

2. Please make sure that after you activate the mobile theme you select one of those options from them panel> mobile theme for AMP -> http://prntscr.com/pb4z2p save the settings and refresh the page, after that the amp settings will appear -> http://prntscr.com/pb4zpx

Thank you!

Hello,

Please provide some more details and some screenshots with the problem you are facing, in this way I will be able to provide an working answer.

Thank you for your understanding!

Hello,

The author box will set your user name and image, also you can choose the use by setting the user id -> http://prntscr.com/pcqrwm -> https://www.screencast.com/t/rgbaLCesOra

Thank you!

Hello,

So you would like to create a single template for a CPT? That is possible in a child theme. You can copy a template from the composer (both single and loop files) in the child theme main folder, for example template 2 – https://prnt.sc/p83m25

Then rename them in the child theme as the events CPT name is https://prnt.sc/p83s0a -> https://prnt.sc/p83nc1 (I used a CPT added by an Events plugin)

Now it’s required to make a small modification in the loop file you copied in then child theme -> https://prnt.sc/p83olv

The result is that the event CPT will use this post template, I used template 2 in my example – https://prnt.sc/p83p48

You can place the archive in the main child theme folder -> https://prnt.sc/p84658
– https://prnt.sc/p846fs -> https://prnt.sc/p846ji

Thank you!

Hello,

The site title can be change from Settings> General -> https://www.screencast.com/t/vo5L0B13p

Thank you!

Hi,

Unfortunately we did not tested the events calendar plugins and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
Support Policy -> https://forum.tagdiv.com/support-policy-2/

Thank you for your understanding!

Hello,

There are a few option for some elements in General section -> http://prntscr.com/pcqcsp but for the most of them, the css tub will do the trick for adjusting the space -> http://prntscr.com/pcqd4u
If there is still a problem, please provide some more details and some scrrenshots.

Thank you!

Hello,

Please make sure that you do not have a plugin conflict or a custom code that provide this problem. Please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know the results!

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hello,

In order to have access to all demos you’ll need to have all the theme plugins activate -> http://prntscr.com/p57zx8 -> http://prntscr.com/p5806z

Thank you!

Reply in this topic -> https://forum.tagdiv.com/topic/auto-update-2/

Hello,

Please do not make more then one topic with the same problem ( -> https://forum.tagdiv.com/topic/auto-update-3/ ).

If you want to use the automatic update you can use the envato plugin, you can check more in our documentation for theme update -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

The theme login modal is just a visual improvement over the default WordPress login/register implementation. Adding more elements in this modal would be possible only be making modifications to it’s code
– http://prntscr.com/pcq53p

To customize the email you could try what is suggested in this topic, or maybe with a plugin that can do it
– https://wordpress.stackexchange.com/questions/15304/how-to-change-the-default-registration-email-plugin-and-or-non-plugin

Hope this will help you!
Thanks.

Hello,

Unfortunately the footer can be remove only with custom css, if you want to do this just send me a link with the page that you do not want to have a footer and I’ll provide the code to remove the footer section on that page.

Also the sidebar in pages made with tagDiv Composer can be set with this builder, also the page template can have a sidebar -> http://prntscr.com/pcq2yt , what You can do is to change the page template or set on no sidebar.

Thank you!

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please check those similar topics with 5xx errors
– https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
– https://forum.tagdiv.com/topic/hello-unable-to-import-demo-content/
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

If there is still a problem, please provide some more details and some screenshots to can identify the problem, also a link to your website will be very helpful.

Let me know the results!
Thanks.

Hello,

If you wan to use the responsive version of theme and you have mobile theme plugin activate, then make use that you enable this option http://prntscr.com/pcpud7

Thank you!

Hello,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hello,

Please check the ads section from theme panel and remove the code from there -> http://prntscr.com/pcpsbc also you can check more about ads in our documentation from here .

Thank you!

Hello,

Please make sure that you do not have a plugin conflict or a custom code that provide this problem. Please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Let me know the results!

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Let me know the results!

Hello,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hello,

Please make sure that you set the code for tanking in Theme panel> Analytics -> http://prntscr.com/pcpmji after a few days that you set the code, you’ll can check your account for tracking.

Thank you!

Hello,

For me the space seems to be quite good -> http://prntscr.com/pcpkqw -> http://prntscr.com/pcplna

Thank you!