Hi,

From what I know from searching online something must have changed on Facebook’s side, pasting the link to a Facebook video in the post content will not work anymore
– https://wordpress.org/support/topic/facebook-videos-dont-show-on-the-classic-editor/
– https://stackoverflow.com/questions/56143270/facebook-video-url-not-working-in-wordpress-sie
So when using featured videos from Facebook the post will not have an image thumbnail, unless you set one manually. The video will appear in the post page, but in blocks, grids etc it won’t have a thumbnail.
For the rest of the socials which are supported to be used in the featured videos field, there is no problem as far as I know. Sorry for the inconvenience.

Thank you for your understanding!

Hi,

Just make sure that all the settings are made as in our guide for AMP plugin -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ -> http://prntscr.com/orfvz9 -> http://prntscr.com/orfvvd

Thank you!

Hi,

There is no need for CDN, this is optional.
If the problem persist, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

You need to add a block or a flex block, I will recommend to use flex blocks because this is more flexible and have more option for customization.

Thank you!

Hi,

In order to change the Text logo you’ll need to edit the header template -> http://prntscr.com/orfu9q click on the text logo and check the logo text -> http://prntscr.com/orfuds

Hope this will help you!
Thank you!

Hi,

In order to add icons in menu you can check our guide from here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/that will show you how to do it step by step.

Thank you!

Hi,

Yes, you can use all the content/pages/templates that are coming with Newspaper theme.

Thank you!

Hi,

I see that you are facing errors in google webmaster, but there are 404 and 5xx errors -> http://prntscr.com/orfrux
Did you have made some additional customizations or something like this? It seems that the Google does not correctly index that url. You should check the following guide because might be useful for you -> https://lakewood.media/how-to-fix-webmaster-console-crawl-errors-in-wordpress/

Thank you!

Hi,

In order to have the same layout you’ll need to install the Magazine demo from Newsmag> demos, you can check more about the installing demos here -> https://forum.tagdiv.com/newsmag-installing-demos/

Thank you!

Hi,

First please make a full backup to your website, change the theme with a default one, delete the Newsmag theme and install the new version, you can check our guide for theme update from here ->https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Thank you!

Hi,

Indeed this message was not yet add to the cloud templates, this is noted on our list as required so I think that this will be add in next update.

Thank you!

Hi,

Did you check the plugin conflicts? check if the error still appear if there are only the theme plugins activate.
You could try some of the suggestions from this related topic
– https://forum.tagdiv.com/topic/google-search-console-server-errors-5xx/
How to Fix a 404 Page Not Found Error https://www.lifewire.com/404-not-found-error-explained-2622936

Let me know the results!
Thank you!

Hi @Kazek,

Please reply on this topic -> https://forum.tagdiv.com/topic/co-authors-plugin-code/

Thank you!

Hi,

In order to integrate it in single post cloud template you need to change the files that contain the author and author box care tdb_single_author.php and tdb_single_author_box.php and those can be found in wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_author_box.php

Hope this will help you!
Thank you!

Hi,

Sorry for the inconvenience, this would be the better solution, to request a refund and pick a theme with RTL support out of the box. It would be quite difficult to modify this theme for RTL.

You can request a refund here – https://themeforest.net/refund_requests/new and we wll approve it as soon as possible.

Thanks

Hi,

If you want to remove only the link that goes to the author page from pages/post and category, then this can be achieve only making changes in theme core;
if you want to do those changes, please provide some screenshots with exact the pace where you do not what to have link on the author name.

Thank you for your understanding!

Hi,

For what I see, you have a very good speed to your website.
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them:
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
-> https://technumero.com/minify-javascript-and-css/
-> https://wordpress.org/plugins/fast-velocity-minify/

Maybe one of them will help you!
Thank you!

Hi,

The tagDiv Composer need access to write to files an access certain functions.
You can check more about for what are using the permission here -> https://wordpress.org/support/article/changing-file-permissions/

Please make sure that you edit only the pages and post that was build with tagDiv Composer.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

We recommend to use the Contact Form 7 plugin -documentation > https://contactform7.com/docs/ because is a tested plugin -> http://prntscr.com/oqf66f

Thank you!

Hi,

Right in this moment you have footer style 4 not 7 -> http://prntscr.com/oqeyjj if you want to change/remove the “Categories” from footer please check the Footer 1/2/3 from Appearance> Widgets -> http://prntscr.com/oqez6x and remove the categories from there.

Hope this will help you!
Thank you!

Hello,

Sorry but our themes are not compatible with the RTL direction. IF you need a RTL theme, you will have to choose a different theme that can provide this functionality. We will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also make sure that you Cloudflare (CDN) is set as in our documentation -> https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hi,

Please remove all the css style that you add and set this one in Theme penal>Custom code>Advance css
.single .td-pb-span8 .td-post-content p a:link {
border-bottom: 1px solid #05386b;
padding-bottom: 1.5px;
text-decoration: none !important;
color: #05386b;
}
.single .td-pb-span8 .td-post-content p a:hover {
background: #3da559;
}

http://prntscr.com/oqehic
And this one in phone section
.single .td-post-content p a:link {
border-bottom: 1px solid #05386b;
padding-bottom: 1.5px;
text-decoration: none !important;
color: #05386b;
}
http://prntscr.com/oqehyl

Also please clear all the cache after you save this code in theme panel.

Let me know the results!

Hi,

Please make sure that you have the last version of the theme ( Newspaper v9.8) and make sure that you do not have any plugin conflicts and all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this will help!
Thank you!