Hi,

If you are using the MOBILE THEME+AMP set the code for phone section in Theme panel> Mobile theme> Custom code > Css -> http://prntscr.com/orh8jo this should work.

Thank you!

Hi,

I’ve made a test and for me was working without problems ->http://prntscr.com/orh701 -> http://prntscr.com/orh7bx just make sure that you do not have a plugin conflict, and you clear all cache after you made the changes.

Thank you!

Hi,

Usually this problem is appearing because of some plugins, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

You can try this suggestion to Fix High CPU Load In WordPress -> https://www.ecenica.com/support/answer/fix-high-cpu-load-wordpress/
How to Fix Your High WordPress CPU Usage Problem -> https://www.hostwinds.com/blog/wordpress/fix-high-wordpress-cpu-usage-problem/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

You can try using other ads from other documentation -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Hope this will help you!
Thank you!

Hi,

So if you are a novice in this you can start to learning how the WordPress is working and and after that you can learn about our theme, you can find our documentation here http://prntscr.com/orgsz1 -> https://forum.tagdiv.com/newspaper-theme-documentation/

Hope this will help you!
Thank you!

Hi,

Please make sure that all the requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you are using the last version of the theme, Newspaper v9.8 and the mobile theme is set as in our guide -> https://forum.tagdiv.com/the-mobile-theme/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

If you want to deactivate them you can do it from theme panel -> http://prntscr.com/orgqrd or if you are using single post templates from tagDiv Cloud library then you’ll need to edit that template with tagDiv Composer and remove those elements.

If this is not what you mean, please provide some more details and a link to inspect the template.

Thank you!

Hi,

That image is showing if you do not have the thumb for that size activate in theme panel, you can check more about this in our documentation -> https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hello,

The Google will index all the links from your website that do not have the rel=”nofollow” set on them.
Main menu -> https://forum.tagdiv.com/main-menu/

Thank you!

Hi,

Please make sure that all the requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you are using the last version of the theme, Newspaper v9.8 and the mobile theme is set as in our guide -> https://forum.tagdiv.com/the-mobile-theme/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem please provide me a link where I can inspect your website.

Thank you!

Hi,

If you want to change the header and you have one of default headers then you can do it from theme panel -> https://forum.tagdiv.com/header-styles/ if you are using the header template with the Header Manager then you need to set that template in Theme panel as global ->http://prntscr.com/orgl6n
If this is not what you mean, please provide some more details.

Thank you!

Hi,

Make sure that you clear all cache, also if you are using a header template, in order to change the menu and logo from sticky bar you need to use the tagDiv Composer, you’ll need to have this option activate https://www.screencast.com/t/gmRcoFkCc , now scroll down in page -> Please make sure that you are in header menu sticky zone -> https://www.screencast.com/t/xW8gOpCl3 not in header menu zone -> https://www.screencast.com/t/n5ENy0M9h

Thank you!

Hi,

Unfortunately we didn’t tested the T5.ro tool with our theme therefore we do not know how this is working or the settings that need to be done.
Also we recommend to use the mobile theme with amp plugin, in this way you’ll have the mobile template on amp does not matter on the option you choose ( only amp or amp + mobile them ) ->http://prntscr.com/opwh8s
The Mobile Theme -> https://forum.tagdiv.com/the-mobile-theme/
-> tagDiv AMP Plugin Tutorial -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Set the -> http://prntscr.com/orgfs4 the code for analytics amp -> http://prntscr.com/orgfzx and also make sure that you have set an analytics set in theme panel too -> http://prntscr.com/orgg5w

Thank you!

Hello!

1. This method was adopted ( all the theme functionality was move in td composer plugin ) seance the envato requirements to have in the theme only the WordPress basic functionality, you can check more about this in our article from here -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

2. If you are using only the td Composer there will be no conflicts with the page and templates, using both builders there can appear some incompatibilities.

3. This requirement for php7 comes from WordPress -> https://wordpress.org/about/requirements/

4. Unfortunately, we did not tested the WordPress MU Domain Mapping plugin with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins ( support policy -> https://forum.tagdiv.com/support-policy-2/ ).
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

Please provide some more details about the empty space that you want to delete and some screenshots in this way I will be able to provide you the way to delete theme.

Thank you!

Hi @zy331200,

Each block have a specific thumb size -> Theme thumbs – https://forum.tagdiv.com/theme-thumbs/ so the theme will generate for each thumb you have enable in theme panel one image with that size; if you choose to use the flex blocks you can choose the thumb size you want to show – https://www.screencast.com/t/I85bMjNJZ3

Thank you!

Hi,

Please provide some more details about the problem #1 and some screenshots and a link where I can inspect this problem.

Thank you!

Hi,

You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please check tho see if you do not have set a page ( the homepage ) as a footer page -> https://forum.tagdiv.com/footer-templates/ -> http://prntscr.com/orfzuf

If is not this, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hello!

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Make sure that you activate the theme as in our guide from here -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

If the problem persist, please provide some more details, about the steps you made and you get the licence removed; make sure that your theme panel is working.

Let me know the results!

Hi,

I’m glad that the problem was solved!
Is very possible that you have a strong cache on your website or host, if the problem was not solved by removing the code you set in functions.

Thank you!

Hi,

Unfortunately we didn’t tested the UberMenu plugin with our theme, therefore we can not say for sure if this will work correctly with our theme or not, sorry!! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Hi,

Is look that you need to apply a custom css to display the drop-down menu on mobile -> http://prntscr.com/orfx55
.td-mobile-content .td-icon-menu-right {
display: inline-block;
}
The code need to be set in Theme panel> Custom code> Custom css
Also this problem can be fixed by making a theme update, the last version of the theme is 9.8 -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.

Thank you!