Hi,

Please make sure that you set well the Instagram id -> https://www.screencast.com/t/J5jLXS25kwO -> https://www.screencast.com/t/BPOYsbszfcA

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Unfortunately the Newspaper v7 is a very old theme, if you’ll update to the Last Version v9.8 you’ll need to know that the theme functionalities was moved in tagDiv Composer, you can check more about this here -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/ also is very possible that your old pages to not longer work in the last version, and you’ll need to rebuild theme using the tagDiv Composer.
If you want to make the update, please make sure that you make first a full backup to your website and try those steeps, but please deactivate all plugins and install only the plugins that are coming with the theme, only after you check and see if everything is working activate there rest of plugins -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hi,

Unfortunately we didn’t tested the Football Leagues by AnWP.pro plugin with our theme, therefore we can not say for sure if this will work correctly with our theme or not, sorry!! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Also I can not see any problem to your website on that post.

Thank you for your understanding!

Hi,

First please make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

In order to can use tagDiv Cloud Library make sure that the theme is activate .

For Header Manager please check our documentation from here -> https://forum.tagdiv.com/header-manager/
Also if you want to change the footer or to use a footer page build with tagDiv Composer please check this documentation -> https://forum.tagdiv.com/footer-templates/

If there are still some problems please provide some more details an some screenshots.

Hope this will help you!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Also make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Also make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hello !

First please make sure you are uploading the actual theme zip file, not the whole package
– https://forum.tagdiv.com/whats-included/

Here are the theme install guides, either by FTP or by WordPress
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/

That message you are receiving could also be caused by a low max upload size value, like in this similar topic
– https://wordpress.org/support/topic/the-link-you-followed-has-expired/

We recommend these values – https://forum.tagdiv.com/requirements-for-newspaper/

Please let us know if you have more questions.

Thank you !

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit

Thank you!

Hello!

Let us know if you have other question regarding to our theme!

Will gladly help you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Also please check the options from Google AdSense account, like this one for example http://prntscr.com/nc11h0

If there is still a problem, please provide me a link where I can check the problem.

Thank you!

Hi,

In order to use the tagDiv gallery you’ll need to use the classic element from Gutenberg or thee classic editor ( we recommend the Gutenberg ) -> http://prntscr.com/oux7or after that all is as in our documentation for ->https://forum.tagdiv.com/gallery-2/

Thank you!

Hi,

Now you can insert the code for ads directly in Ad box using tagDiv Composer -> https://www.screencast.com/t/F0UOO05NAp

If you still want to add more custom ads please check this topic -> https://forum.tagdiv.com/topic/add-more-custom-ads-3/ is very possible that the path for the files from this topic to be change in the last version.

Thank you!

Hi,

Please notice that the settings from theme panel will not affect the cloud templates, those will need to be edit with tagDiv Composer.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

If there is still a problem, or this is not what you mean, please provide some more details and some screenshots.

Thank you!

Hi,

Indeed the name/number of templates for tagDiv Cloud Library differ from the default posts templates, that is because the templates from tagDiv Cloud Library use only flex blocks and our designer change the order of templates that those single posts was made.

If you want to use the same style for 12 and 13 from tagDiv Cloud Library you should use the single post template 6 and 7

Thank you!

Hi @domien,

Right in this moment there are some others parts of our theme that our developers are working to make the theme better and I think that after they will done with this they will start to implement/integrate as many requirements they can.

Thank you for your understanding!

Hello !

First please make sure you are uploading the actual theme zip file, not the whole package
– https://forum.tagdiv.com/newsmag-whats-included/

Here are the theme install guides, either by FTP or by WordPress
– https://forum.tagdiv.com/newsmag-install-via-ftp/
– https://forum.tagdiv.com/newsmag-install-via-wordpress/

That message you are receiving could also be caused by a low max upload size value, like in this similar topic
– https://wordpress.org/support/topic/the-link-you-followed-has-expired/

We recommend these values – https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Please let us know if you have more questions.

Thank you !

Hi,

If you check the plugin conflicts and you have the last version of the theme and WordPress and the problem still persist, please send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

You can use a licence key for one single product, but if you want to move the Newspaper theme to another website, you’ll need to reset the licence key from that website http://prntscr.com/ouwxxd and remove the theme, in this way thy licence will be available for the new website.
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hi,

I think that your thumbs was not set to the right dimension, you can correct theme by using this plugin for Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

If this in not what you mean, please provide some more details/some screenshots or a link where I can inspect this problem.

Thank you!

Hi @RobGas,

Unfortunately I can not say for sure if this will work or not property with cloud templates, there were no tests with this plugin and our cloud templates, therefor you’ll need to do the custom work your self or find a developer to do it for you.
Support Policy ->https://forum.tagdiv.com/support-policy-2/

Thank you for your understanding!

Hi,

Yes, we can try, but please make first a full backup to your website, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Yes, this is possible, you can achieve this using the mobile theme plugin -> https://forum.tagdiv.com/the-mobile-theme/ or you can use the responsive version use the TD Composer and check the mobile layout -> https://prnt.sc/olykbq

Hope this will work.
Thank you!

Hi,

Usually the publisher of the post/article it is the author of the post/article if you want you can write the name of the person that write the article to source name -> http://prntscr.com/orhfxx or you can crate a user name for the person that wrote the article.

Thank you!

Hi,

The Slider in AMP is possible to not work because is using a shortcode that need to have dynamical content, and the AMP do not allow this.
The drug and drop is working just fin in Newspaper v9.8, you can check this online on our live demos -> https://demo.tagdiv.com/newspaper_gaming/

Thank you!