Hi,

Unfortunately this can be achieve only with custom work, and we do not have for the moment a team to do that, sorry!
Please check our Support Policy -> https://forum.tagdiv.com/support-policy-2/

Thank you!

Hi,

No the WPBakery plugin in not necessary, is just an alternative builder; we recommend to use tagDiv Composer, the theme builder; also the layout will look normally, and you’ll have access to all elements from tagDiv Composer.

Thank you!

Hi,

If you are using a single post template from tagDiv Cloud Library you can edit that template using tagDiv Composer and set the blocks/elements in sidebar or if is a default post template, you can build that sidebar in Appearance> Widgets and set in one sidebar the blocks/elements from that sidebar and set after that the sidebar on posts.
-> https://www.screencast.com/t/nCQOevhyIL

Thank you!

Hi,

Since Newspaper v9.7 the child theme is working only for the functions.php and style.css files.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
if you want you can try the implementation for the child theme provide by an user in this topic -> https://forum.tagdiv.com/topic/issue-with-9-7-update-changes-single_template_-in-child-theme/

Thank you for your understanding!

Hi,

You can check/try the solution provide by an user in this topic -> https://forum.tagdiv.com/topic/issue-with-9-7-update-changes-single_template_-in-child-theme/ or you can get the Newspaper v9.6.1 from here -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hi,

You can try to activate the snippet provided by the SEO tool that you are using, maybe this will solve the problem.

Unfortunately for the moment there is no option to add Pros and Cons with affiliate, sorry! maybe you can use some plugins like this one -> https://wpctrl.com/pros-and-cons-plugin/ or the one that you already tested.

Thank you!

Hi,

We are trying do do our best and improve the theme as better we can; indeed there are some issues and those are on our fix list for the coming updates, sorry for the inconvenience!

Thank you for your understanding!

Hi,

Please make sure that the code that you have set in header ad is couplet and all tags are close; if there is still a problem, please try this custom css
.td-header-sp-recs .adsbygoogle {
position: relative;
}

Thank you!

Hi,

Unfortunately, in v9.2.2 there is not this option, you’ll need to find a plugin that can do this, something like this -> https://wordpress.org/plugins/default-featured-image/

Thank you!

Hi,

I’ve checked this problem, and indeed the background ads is not working on single post template, we’ll try to provide a fix for this as soon as possible.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

If there is still a problem, please provide me a link were I can inspect this problem!

Thank you!

Hi,

This is because of the language, can not count the words, in this case, would be to limit your article excerpt by your letters and not words and check the results. These are the only possibilities in this case, sorry!
-> https://www.screencast.com/t/hUY38SR86

Thank you!

Hi,

You can change the size of logo by setting the header template 9 or 10, those will show the full size of logo -> https://forum.tagdiv.com/header-styles/
Or you can use the header manager and set the logo size you want.
-> https://www.screencast.com/t/RLs1gIm8YxpV

Thank you!

Hi,

Did you tested the plugins conflict?
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hi,

If you are using the last version of the Newspaper theme ( v9.7.3 ) there was implement some new conditions for a better compatibility with WPBakery, therefore, some elements will not be available in the tagDiv composer. This was made to prevent issues with the respective elements. The single image, empty space, widgets element, raw html… are some of them.
If you want to still have theme you need to deactivate the WPBakery plugin or replace the tdc_map.php from wp-content>plugins>td-composer>includes>tdc_map.php withe tdc_map.php from the previous version of Newspaper theme.

Thank you!

Hi,

You can change the height of top menu in this way -> https://www.screencast.com/t/aOmXp84Xz ( set instead of 15px 2px ), also the menu need to be set inline -> https://www.screencast.com/t/AzceubbpEr3g -> https://www.screencast.com/t/R24c5fuwreG
Take the Tour to Explore the New Header Manager -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Thank you!

Hi,

Yes you can set a link in excerpt -> https://www.screencast.com/t/NuF8ARiwBAFp -> https://www.screencast.com/t/JPufZ2wP

Unfortunately, the Advanced Excerpt plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

Unfortunately, for the moment this can be achieve only making changes in theme core -> https://www.screencast.com/t/UF5FgA3HWj wp-content/plugins/td-composer/legacy/Newspaper/includes/block_templates/td_block_template_13.php

Thank you for your understanding!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If you are using the mobile theme plugin, then this can be achieve only with custom work, sorry!
From what I know this option will be insert in our theme very soon, maybe in coming updates.

Thank you!

Hi,

I’ve made some test in this way and for my the translations is working good -> https://www.screencast.com/t/mw4qrIDz -> https://www.screencast.com/t/hZcIBZ00drP
it can by a cache problem; please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Unfortunately for the moment you can not customize the homepage on mobile theme, sorry!
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Thank you!

Hi,

You can downgrade to a previews version where this is working normally, the update to Newspaper 9.7 is all about the envato requirements, you can check the news and fix here section changelog.

If you need a previous version and you do not have it you can send us an email at contact@tagdiv.com and we’ll provide the version you need.

Thank you!

Hi,

The licence key for this account is on that name; if you have several licenses add your extra Envato keys to the existing account, you can check our documentation for this -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If this was a problem you can make a downgrade any time you want to a version that is working properly, and make the update only after problem is fix.
Also we recommend to make fires the update to a sub-domain or an test environment to see if everything is working properly.

Thank you for your understanding!

Hi,

You can check/try the solution provide by an user in this topic -> https://forum.tagdiv.com/topic/issue-with-9-7-update-changes-single_template_-in-child-theme/ or you can get the Newspaper v9.6.1 from here -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hi,

In order to add some custom php code in post in Newspaper v9.7 , you need to edit the loop-single-n, n is for the number of the template that you are using, for example if you are using post template 1 you need to go in plugins/td-composer/legacy/Newspaper/parts/single/loop-single-1.php
-> https://www.screencast.com/t/eCPWKrIl2

This settings will apply on responsive version too, but if you use mobile theme you’ll need to make this changes in plugins/td-composer/mobile/single.php too.

Hope this will help you!
Thanks.