Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Thank you!

Hi,

If you are refering to this one -> https://www.screencast.com/t/1UAVUsDx then the iframe
is not show because was blocked -> https://www.screencast.com/t/bu54lprhECKl

The Font can be change from theme panel -> https://www.screencast.com/t/4loplyPCoehh just make sure that you clear all cache after you save the changes or you can chnage theme via tagDiv Composer ( if the page was built with this builder ) -> https://www.screencast.com/t/lQ8DaVT8

Thank you!

Hi,

You need first to delete the current plugin that you have and reinstall the version from the current theme version that you have install.
We recommend to delete the plugin via FTP.

Thank you!

Hi,

Please provide some more details about how you achieve the products page, if you use the tagDiv Composer then you can use the ad box element to set the ads were you want.
If you are not using the tagDiv Composer builder then you can set the ads in sidebar , you need to set the sidebar in Theme panel> Template Settings -> https://www.screencast.com/t/ZMfUexAY

Thank you!

Hi,

Yes, was may mistake, I meant to say “can’t”, sorry!
This problem is note on our fix list and I think that in coming updates this problem will be solved.

Thank you!

Hi,

Please check the settings from theme panel -> https://www.screencast.com/t/H7CFzAKVw7 set the option with tagDiv Composer-> https://www.screencast.com/t/OAoAK9oUu make update on post -> https://www.screencast.com/t/vcQoLkQByxc now check the date of that post -> https://www.screencast.com/t/sKbLrp1jz also you can can sort after modified date -> https://www.screencast.com/t/VSePr63B

Thanks.

Hi,

The screenshots that I provide for you are from Newspaper v9.7.3, indeed in previouse version the amp is little different but it still should show in homepage if this is activate on pages.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Thank you!

Hi,

In Newspaper v9.7.3 if you have the child theme active the only template that will be display will be the default one ( the ones from the theme will not apply and neither those from tagDiv Cloud Library ).

Also now using tagDiv Composer with header manager and tagDiv Cloud Library you can do a lot of customizations.

Thank you!

Hi,

Please make sure that you have activate the tagDiv Composer.

Also notice that we recommend to use only the WPBakery builder that comes with the theme package.

Please check this similar topics -> https://forum.tagdiv.com/topic/problems-with-bakery-visual-composer/

If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

Unfortunately that is the only place where you can set the code for Google Analyticsin our theme panel.
Setting the code in the Google Analytics -> https://www.screencast.com/t/2uIbdxQ6kCQ is like you set the code directly in theme files and the code will not be overwrite as in them file after each update.

Thank you!

Hi,

There is a row with the layout set on 1/2 ( with two columns ); in one column is set the copyright text and in the second one is set the footer menu with right align.

Thank you!

Hi,

Please make a test, clear all cache and deactivate all plugins and let only the tagDiv Composer activate, after that try to make some changes in theme panel and see if those are apply, it is possible to be some incompatibilities between theme and the plugins that you have.

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

For the moment we can not estimate the time when the update will be released.

Thank you for your understanding!

Hi,

1. I think that you do not made the mega menu as in our documentation -> https://forum.tagdiv.com/mega-menu/

2. You can change the header logo by changing the header style or using header manager and get a header from tagDiv Cloud Library and edit it how you want.

3. That depend of the element that is set there ( if this is the latest articles from page template -> https://forum.tagdiv.com/page-templates-2/ then you can achieve this only with custom work), for a better answer I need a link where I can inspect those elements.

Thank you!

Hi,

You can check/try the solution provide by an user in this topic -> https://forum.tagdiv.com/topic/issue-with-9-7-update-changes-single_template_-in-child-theme/ or you can get the Newspaper v9.6.1 from here -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Please reply via email for this thread!

Hi,

Or theme do not have an option to show the desktop version on mobile this can be achieve by users in this way -> https://www.screencast.com/t/qnC7Cww1 -> https://www.screencast.com/t/1ajrHjeg , on responsive version of theme you’ll have the same elements as on desktop, but with format for mobile.

Thank you!

Hi,

Yes, the header.php is overwrite by the tdc_header.php that can be find in wp-content/plugins/td-composer/includes/panel/tdc_header.php this is working in this way because was inserted the header manager that need to be implemented using tagDiv Composer and tagDiv Cloud Library.

Thank you!

Hi,

There is no estimate I can provide at this time unfortunately. As soon as all the tasks are completed and tested the update will be released.

Thank you for your understanding and sorry for the inconvenience!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Since Newspaper v9.7 the child theme is working only for the functions.php and style.css files.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Also since Newspaper v9.7 the api plugin cannot be used anymore, sorry! it has been replaced by a new plugin
– https://forum.tagdiv.com/developer-info/
You could use this plugin from now on. Or experiment with flex blocks, maybe what it used to be possible only with the api plugin, it is now possible with flex blocks and grids
– https://tagdiv.com/tagdiv-composer-flex-block-elements/
– https://tagdiv.com/tagdiv-composer-big-grid-flex-elements/

Thank you!

Hi,

If you have the last version ( v9.7.x ) of the Newspaper theme you can not longer build template according to our documentation https://forum.tagdiv.com/custom-post-type-support/ , if you have a prev version ( for example v9.6.x ) these implementation will still work.
The code for template 12 in the last version of the theme can be found in wp-content/plugins/td-composer/legacy/Newspaper/parts/single/single_template_12.php

Thank you!

Hi @distressedmullet,

Please check our support policy: https://tagdiv.com/newspaper-theme-support/ as well as the envato support policy https://themeforest.net/page/item_support_policy
Please understand that investigating why a certain untested plugin does not work with the theme also falls beyond what the theme support can offer you. For any third party plugin implementation or debugging you will need to hire a freelancer from studio.envato.com or other trusted freelance websites.

Thank you for your understanding!

Hi,

Yes, if the code need to be set inside the <head> tag, then yes, you can set it in ANALYTICS\JC CODES also the code for automatic ads need to be set in ANALYTICS\JC CODES too.

Thank you!

Hi,

If you have the latest version of Newspaper theme and you do not have any functions in fucntions.php or style.css ( also you can set the css from directly in theme panel> in custom code>custom css ) you can delete it without problems.

Thank you!

Hi,

So you want to insert a code for Google Analytics, for this you’ll need to set the code here -> https://www.screencast.com/t/2uIbdxQ6kCQ

Thank you!