Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Thank you

Hi,

Unfortunately those event do not come from our theme, therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also please check the permalinks.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Also if you made some changes in theme files, please restore to the original version of files, clear all cache and try again.

Let me know the results!

Hi,

That one is a footer page, please check this section -> https://www.screencast.com/t/cPpmVCzc0hoj
Footer templates -> https://forum.tagdiv.com/footer-templates/

Thank you!

Hi,

This text represent the text logo and this one have a link on it for the homepage.
-> https://www.screencast.com/t/w2JOThSYS
You can remove it by changing the footer template or create a footer page .
You can set an empty footer -> https://www.screencast.com/t/RF04v9VRs and set in Appearance> Widgets the element for each footer column -> https://www.screencast.com/t/QaU3X4aDep

Thank you!

Hi,

There is a problem with general modal image in theme panel, please make sure that you deactivate it -> https://www.screencast.com/t/Nx6YmhF0
After that check to see if the image is set like in our documentation -> https://forum.tagdiv.com/modal-window/

This problem will be fix in the coming update.

Thank you!

Hi @jamiesharpe,

Usually the admin have the id=1 and this is not show, only by id=2 this can have a different rolls.

Thank you!

Hi,

You can do this using some single post template from tagDiv Cloud Library and edit them with tagDiv Composer and set/remove date, in this way You’ll set the single post template on the News category with date and for the rest of post you can set the other single post template.

Thank you!

Hi,

After you set the content in wp editor ->https://www.screencast.com/t/dThmH5Gip all you need to do is to click outside or on X of the wp editor, the text is automatic saved.
-> https://www.screencast.com/t/NhSAu0r9cgV2

If this is not working, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also please make sore that all the requirements for Newsmag ar as in our guide -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Please provide some more details and a link where I can inspect this problem.

Thank you!

Hi,

That white space that is on the bottom is a margin bottom from a plugin, please deactivate all non theme plugins, clear all cache and try again.

Please check this article for category ad -> https://forum.tagdiv.com/topic/top-bottom-and-inline-ads-in-category-pages-v-9-7-3/ unfortunately you can not add for the moment ads inside the category loop, sorry!

Thank you!

Hi,

You can set the row like this and set the element in it -> https://www.screencast.com/t/wQBlQOH43k
-> https://www.screencast.com/t/LkhFuaRwHh5t also some elements have some extra option in general tag -> https://www.screencast.com/t/aTlEXNDE for those that do not have you can get this option from css tab -> https://www.screencast.com/t/1MSuoGWH4
Take the Tour to Explore the New Header Manager -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/
Basics: Using the tagDiv Composer Front-End Page Builder -> https://tagdiv.com/tagdiv-composer-page-builder-basics/

Thank you!

Hi,

Unfortunately, the Elementor plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Hi,

You can filter categories and tags -> https://www.screencast.com/t/w7YvyGborNJY
Please check our documentation from here -> https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Also please check the permalinks.
How to fix woocommerce 404 error Product Page:Permalink -> https://www.technobezz.com/fix-woocommerce-404-error-product-pagepermalink/
Woocommerce Product Pages Not Found (404) -> https://wordpress.org/support/topic/woocommerce-product-pages-not-found-404/

Thank you!

Hi,

Please check this topic for The OAuth Personal Token could not be verified -> https://forums.envato.com/t/the-oauth-personal-token-could-not-be-verified/148206

Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Update the Newspaper Theme automatically -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

Usually this is happen when the content is not set using tagDiv Composer, and the code can not be interpreted or provide some incompatibilities.

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hi,

Is look like you have set some auto ads code in theme/plugin files or theme panel and this is not use -> https://validator.ampproject.org/#url=https%3A%2F%2Fwww.exobaston.com%2Fe3-2019-samurai-shodown-rimururu%2F%3Famp
Or maybe the plugin doesn’t insert the code where it’s needed. Try to enter both codes manually, one between the head tags the other after the opening body tag. According to the Google specifications that should work
– https://support.google.com/adsense/answer/9011465

Thank you!

Hi,

You need to chose another logo for mobile, in this way the logo on AMP will be the same as the one from mobile.
-> https://www.screencast.com/t/WJJSmamhH7E
Logo & Favicon in Newspaper Theme -> https://forum.tagdiv.com/logo-favicon/

Thank you!

Hi,

Please check this article about How to Manage and Delete Transients in WordPress -> https://www.wpbeginner.com/plugins/how-to-manage-and-delete-transients-in-wordpress/

You can check this article to: 7 Tips To Reduce WordPress Database Size -> https://www.webhostingsecretrevealed.net/blog/wordpress-blog/7-tips-to-reduce-wordpress-database-size/

Hope this will help you!
Tank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi @thedowntowndweller,

Please provide some more details about the problem you have, also provide some screenshots and a link where I can identify the problem you have.

Thank you!

Hi @huma1985,

Unfortunately we did not tested all in one seo pack worldpress plugin and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Hi,

Unfortunately, I can not say for each plugin comes this error, just make sure that you clear all cache after you deactivate a plugin, also please check if you do not have some code set in that page that can caused this problem; also there are only a few plugins tested with our theme.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

Yes you need to click on row in order to delete the row ( empty column ).
-> https://www.screencast.com/t/6jdj765yz

@JKLFab if you have V 9.7.3 that means that you have the last version of theme, please make sure that you do not have a plugin conflict and you click on the row; if there is still a problem, please provide some screenshots or a video where I can see the problem.

Thank you