Hi,
Please do a test using only tagDiv plugins to see if the problem is resolved.
If the problem still persist, please contact us via email at contact@tagdiv,.com and please provide temporary wp-admin access to investigate the problem.
Thank you!

Hi,
If this is an auto AdSense then indeed it can be a white space until the ads will be approved. On those ads our theme do not have any possibility to edit them, so you’ll need to check in ads account if there is an option for a placeholder in case that there are no ads to display or the ads are not yet approved.
Our theme offer the possibility to set the ads in theme panel – https://forum.tagdiv.com/newsmag-header-ads/ – https://i.imgur.com/iBUkdZp.png
Thank you!

Hi danseal,
Normally using the Newspaper theme with WPML will aloud you to make cloud templates for each language in part, so you’ll have the possibility to edit everything on theme, colors, fonts, disable/enable the sticky header … just make sure that the settings are set like in our guide – https://forum.tagdiv.com/using-theme-translations-together-wpml/
Thank you!

Hi,
Most likely this happens when certain elements of css and javascript are required, what you could do is to exclude these files (so that they are not boxed).
Please try to exclude the:
– wp-content/plugins/td-cloud-library/assets/js/tdbMenu.js
and if the problem persist exclude this file too:
– wp-content/plugins/td-cloud-library/assets/css/tdb_wp_admin.css
I hope this will help you!

Hello,
Checking the article structure seems to be ok – https://i.imgur.com/rW9UCBD.png
Can you please check the search console reports? Normally when an article is not indexed you get a report related to the problems that why was not indexed – https://support.google.com/webmasters/answer/7440203?hl=en
Thank you!

Hi,
I’m glad that you manage to set the RTL version!
If you have any questions related to the theme, please let us know and we’ll do our best to help.
Thank you!

Hi Raj Kumari,
There was no need to restore the backup, there was just needed to install/activate the tagDiv Standard Pack plugin too (that was the one missed from the theme plugins taht you had installed and activated).
Thank you!

Hi,
I just checked the provide links and I see that you are using a theme version from 2019 and this can be the main reason, this will no longer be compatible with the latest WordPress and plugins versions, so what I can recommend is to make a full backup for the website and update the theme – How to Update the Newspaper Theme
Thank you!

Hi insidernews.ro do you still have the problem with the Newspaper v12.6.4 normally if you are using business accounts it should be working on last version.
Thank you!

Hi,
There seems to be same extra settings on the post title, what I can recommend is to check the settings from the post title, or if you want a quit fix is a custom css:
.single .vc_row_inner.tdc-row-content-vert-center .td_block_wrap{
top: 48px;
}
The code can be set in the single post template using the raw css element (to load it only on single post template).
Thank you!

Hi GoLearnHealth, for this make sure that you are using the Single Post Featured Image – https://i.imgur.com/fikUGSE.png and not the Single Post Bg Featured Image element and when you add the featured image to have the alt text set there – https://i.imgur.com/v4rRShI.jpg – https://i.imgur.com/ulVIpRu.png
I hope this will help you!
Thank you!

Hello Aleksey Petrov,
The URLs with extra parameters at the end aren’t supposed to be clicked directly. They’re part of the automatic content loading feature (infinite loading articles). The theme code ensures search engines ignore them https://prnt.sc/agAGVpavNWrr, and they won’t show up in analytics because they’re not meant for regular users to access directly.
Thank you for your understanding!

Hi Yaron,
I just try to check the prided link but for me is providing a 404 – https://i.imgur.com/9sscGzI.jpg like the page is no longer find or is not published.
Can you please provide some more details about the problem with them menu align problem? This will help use to understand what needs to be done to achieve what you need.
Thank you for your understanding!

Hello,
What I can recommend in this situation is to set the shortcode in a sidebar widget that will be used on default single template.
How to Use Shortcodes in your WordPress Sidebar Widgets
I hope this will help you!
Thank you!

Hi Mannu,
If I understand correctly, I think that you are referring to the block special filters – https://i.imgur.com/9wJSVmw.png right? For this make sure that you set the Single related by taxonomy filter – https://i.imgur.com/CkujiSU.png
If this is not what you mean, please provide some more details and some screenshots.
Thank you!

Hi,
Unfortunately right now the only available options are theme login, WordPress and Facebook. For more options like Google, Twitter/X it will be need to use a dedicate plugin.
Thank you for your understanding!

Hi,
Can you pleas provide a link to the website to check the situation? It is possible to be related to an extra plugin, but this is just a guess.
Thank you!

Hi,
The author bio can be add on each author in part – https://i.imgur.com/h0NeoWu.png and to display it in the author page please use the author description element – https://i.imgur.com/ded0WvF.png
Thank you!

Hi gorthi, this can be done with a css to display it on 2 lines, but I will need a link to the website so I can make the css after your needs.
Thank you!

Hi, most of the time this situation is related to a plugin conflict or an extra code that is interfering. Please make a test using only the tagDiv plugins and without any extra custom code.
Let us know the results!

Hi Connectats, if you can not provide the website link on forum, then please contact us in private at contact@tagdiv.com and we’ll continue there.
Thank you!

Hi,

1. Usually this kind of situations is created by an extra plugin that is enabled, please check if you have extra plugin like wp bakery and if you have, please disable it and check the website layout on frontend.

2. If you have to copy a page or a cloud template you need to identify the cloud template type (header, footer, single …) that you edited on staging and copy the content from -> https://i.imgur.com/RHdIFNh.png (one by one) from staging -> https://i.imgur.com/Wo4yp58.png and paste it in the same cloud template type (header, footer, category..) in your live website.
To copy all all cloud templates from staging to live: Go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import then install the WordPress importer and clink on run import – https://i.imgur.com/tyxoVvg.png

Thank you!

Hi Pavol, now I understand, that block stile indeed is only on mentioned demo, unfortunately that demo is quite old an is no longer provided in our demo list (was replaced with the pro version, but this is different from that one.
Now if that is the demo you need what can be done is to contact us via email at contact@tagdiv.com and provide temporary wp-admin access to the website where you need to set this demo. Please include the link of this topic to can identify you and let us know if you you need the demo installed with content or only with template and settings.
Thank you!

Hi Crinlorite, I just checked the website and I see that you already manage to set a mobile menu – https://i.imgur.com/WfvHhbp.png if you want to have even more control over the mobile menu, then you can use a popup element to create a mobile menu.
Thank you!

Hello,
Unfortunately the Newsmag theme has only the settings from the theme panel, sorry!
If you need more options what I can recommend is to use a dedicate ad plugin (that can set ads after H paragraphs).
Thank you!