Hi,
I just checked the website and the grid is ok, the first 2 posts are in full width and at the bottom the 5 posts are left/right scroll – https://i.imgur.com/p7uziXm.png
Thank you!

Hi,
You can get a homepage like that using tagDiv composer and adding the slide element https://i.imgur.com/B88RW31.jpg and the block 11.
I hope this will help you!

Hello,
Unfortunately, I don’t understand exactly how you want it to be, can you give me an example of a site of this kind, or at least similar?
For those coupons you’ll need a system to sell them, do you want to use woocommerce for them?
Thank you!

Hi,
According to the facebook debugger now, everything should be ok – https://developers.facebook.com/
Thank you!

Hi,

Unfortunately, there are no settings for all the elements in part from a standard post template, therefore to resolve this problem, the simple and fast way will be to use a css. Please try this one:
.single p, .single .author-box-wrap, .single .td-review{
color: #eee;
}
.td-review .td-review-row-stars:hover {
background-color: #aaa;
}
Please set the code in the theme panel > custom code> custom css.

I hope this will help you!
Let us know the results!

Ok, that code is coming from tagDiv Standard pack, the file path is this one plugins/td-standard-pack/Newspaper/header.php
I hope this will help!

Hi,
I just checked the website and the lang is correctly set – https://i.imgur.com/ZF0fE3r.png the above langs are commented and will not apply.
Also, I did some tests on our live demos and the lang seems to be correctly displayed – https://i.imgur.com/p7rzCVO.png
Thank you!

Hi,
If you have the page template set on “pagebuilder + latest articles + pagination” – https://i.imgur.com/NMggv5H.png then just set it to default. Now if the element is set with tagDiv Composer you need to edit it and remove the element using the right click – https://i.imgur.com/1Rek6mB.png or you can remove only the pagination from here – https://i.imgur.com/NBt1shT.png
I hope this will help you!

Hi,
If you already have an account on the forum you can add the key to that one https://i.imgur.com/RkiH3H2.png – https://i.imgur.com/HVa9L87.png – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Thank you!

Hi jim,
I believe you are referring to the loop element, this is the one that has pagination.
Now, if you have an old demo that uses standard templates and not cloud templates, then it is possible to set the page template to “pagebuilder + latest articles + pagination” – https://i.imgur.com/NMggv5H.png for this you can change the layout from the bottom of page, there you need to select the posts loop settings – https://imgur.com/iXnQ0Ok – https://imgur.com/r5HAsm9
Now if is a pro demo, then it has set the posts loop element with tagDiv Composer – https://i.imgur.com/HmLjD18.jpg, therefore you’ll need to edit that page with tagDiv Composer and select the element to edit it – https://i.imgur.com/A3xnMuF.png
Now if the pagination doesn’t work (doesn’t bring new posts, or doesn’t switch to another channel) it’s most likely a plugin or extra code that interferes with the theme, in this case, my recommendation would be to do a test only with the plugins from the theme and see if the problem persists, if not, then you will have to activate the plugins 1 by 1 and check from which plugin the problem occurs.
Thank you!

Hi anisimran, I’m sure that one of my colleagues answered and solved the problem until now.
Thank you!

Hi anisimran, your website has been infected, and most probably the theme files too.
Please contact us via email at contact@tagdiv.com and we’ll help you to clean the website.
Thank you!

Hi,
Yes, I saw how it is acting, but I didn’t see the og:image in the post source and maybe this is the case.
The Yoast SEO needs to be set only once and should be applied for all posts.
Thank you!

This is quite strange, when I test it seems to be ok – https://i.imgur.com/MSIat5g.png
Do you set the css in this place https://imgur.com/Nqe106v ? If yes, maybe it no longer applies to the amp. In this case please set the css in this place – https://i.imgur.com/FC5Ecz3.png (you need to set it between the style tags).
Let me know the results!

Hi,
Unfortunately, there is no option for Instagram sharing, all the share options can be seen in Newsmag > Theme panel > Social Networks > Social Share – https://i.imgur.com/Ohgw3s0.png
Thank you for your understanding!

Hi,
Yes, the problem may be caused by that plugin, there were users who reported similar situations with different plugins, but since they were vital for them and they wanted to use them, we went with the version with the manual update to the theme.
Tell us the results after an update to the theme.
Thank you!

Hi,
Indeed there seems to be a problem with the design-only toggle button.
Unfortunately, there is no method for how to fix this, sorry! The only option is that our developers to check it and make a fix. I already informed them, so right now I’m waiting for the fix. This will need to be done in the theme files, so if you agree, please contact us via email at contact@tagdiv.com and we’ll set the fix so you can use the “Design only” toggle without problems.
Thank you for your understanding!

Hi,
I just checked the provided link and seems to be ok – https://i.imgur.com/MAeSCM8.png on FB age looks like this – https://i.imgur.com/deJgQVP.png , but when you try to edit it looks normal – https://i.imgur.com/lBQnuQ1.png
Do you have the og image enabled in Yoast SEO? Because right now I do not see it in the source of the post. – https://i.imgur.com/KqIW1wT.png
Thank you!

Hi,
Normally the theme will not automatically update. Even the theme panel option requires the admin to click to do it. Most possibly it is from a code set in the confi.php for auto-update or some plugin for this.
If the theme panel settings are rapped out after the theme update what you can do is use a theme panel backup – https://i.imgur.com/EH3caj7.png
Also, an option to update the theme without losing any configurations is manually updating the theme, for this, you’ll need file manager, FTP, or cPanel access, delete the old theme, and set the new one, after that from the WP dashboard> Newsmag > welcome just update the theme plugins.
I hope this will help you!

Hi,
Can you please provide a link to a post where I can investigate this situation?
Thank you!

Hi ezioboy,
All that or opt-in builder can do is in our guieds from here – https://forum.tagdiv.com/tagdiv-opt-in-builder/ – https://i.imgur.com/fdRRuX0.png
Unfortunately, for the moment, this is still not as efficient as a dedicated plugin, and some options have not yet been added, such as (pay per post, our system is for subscribing to a plan and getting access over wherever that feather is used).
Thank you!

HI,
that space can be reduced using tagDiv Composer – https://i.imgur.com/bYpYUwp.jpg, select the mobile viewport, click on the trending now element, and check the css tab, there you can set the top margin to 0 also you can use negative numbers for margins, so if the 0 is not enough, you can set it -10 – https://i.imgur.com/mn6Z3J0.png
I hope this will help you!
–

Hi,
To set an image here, you need to set the image on a platform and just pass the link to it here.
Also, you need to be sure that you are using a plugin that provides all the time the og image for the posts, for this, we recommend the Yoast SEO plugin, but there are other plugins that can be used, for example – https://wordpress.org/plugins/og/
Thank you!

Hi,
If you notice that the site redirects to other sites, it may be because of injected malware. We recommend you follow the steps below:
– Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
– Update the theme to the latest version, Newsmag v5.2.3
If you have gone through the steps above and are still facing issues, don’t hesitate to contact us via email at contact@tagdiv.com. We’ll be ready to help you as soon as possible.
Thank you!

Hi,
To do this you need to edit the desktop version and add the mobile menu element and search element – https://i.imgur.com/KX3fSMi.png – https://i.imgur.com/3u5pdDk.png – https://i.imgur.com/pclkgnI.png also now you can use the popup element to create the menu and search for desktop as you want – https://forum.tagdiv.com/modal-popup/
I hope this will help you!