Hi,

I recommend you follow the steps below:
– Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
If you have gone through the steps above and are still facing issues, don’t hesitate to contact us via email at contact@tagdiv.com. We’ll be ready to help you as soon as possible.

Thank you!

Hi,
I just checked the share option on Facebook and now seems to be ok – https://i.imgur.com/9xAIBzv.png
In case you want to check our guide Facebook Share – https://forum.tagdiv.com/facebook-share/
Thank you!

Hi,
You are referring to this section – https://i.imgur.com/dMEXiYU.png to change the number of posts from that section it can be done using 2 methods:
1. Use the settings from this section – https://imgur.com/TUiCmqr
2. Using the page settings (this method should be used with the classic editor), edit the page and check the bottom settings “homepage layout articles – https://i.imgur.com/H8OKzrD.png
I hope this will help you!

Hi doggedly, do you want the same header from mobile on desktop or do you want the same logo from mobile on desktop?
Thank you!

Hi,
For now, all I can say is that this problem was assigned to a developer, unfortunately, I don’t have access to see the order of the requests he has, I can only see the requests made by me and if they are assigned or not.
Thank you for your understanding!

I see, then please try this one:
.i-amphtml-element.i-amphtml-layout-fixed.i-amphtml-layout-size-defined.i-amphtml-built.i-amphtml-layout {
margin-top: 0;
}
I hope this will work.

Hi,
Yes, indeed the cork methods are different, and most likely the usage options are also different. If you want to use that plugin, that’s fine.
Our theme requires an extra step, you have to log in or create an account so only then can you make the payment.
Everything about our opt-in plugin is in our guide from here – https://forum.tagdiv.com/tagdiv-opt-in-builder/ – https://i.imgur.com/mRaV2t0.png
Thank you!

Hi,
You can change the number of articles displayed in the “latest articles” from this section – https://i.imgur.com/TUiCmqr.png.
Thank you!

Hi eCronik,
Sorry, I focused more on auto ads as a solution.
“How can I have more than one article inline ad on AMP?”
Without a dedicated plugin that can add inline ads on AMP, the only solution is to make changes in the theme files.
Thank you for your understanding!

Hi Carlos Bello,
Did you also check WordPress? Do you have extra files/directories that you do not know about? Also, please check the index.php if do not have an extra code.
After that be sure that you have the last theme version Newsmag v5.2.3, this version should block that code to be set again in the theme panel.
Thank you!

Hi ajblock7,
Yes, with each update of the theme we add the latest version at that time for wpbakery.
We can provide a more recent version, for this please contact us by email at contact@tagdiv.com and include this topic in the email.
Thank you!

Hi,
The top and bottom ads are standard ads set in theme panel, the auto ads should be set only once in the website header, you can set it in this place https://i.imgur.com/yDL0Wqb.png also, please use an ssl plugin to fix this problem – https://i.imgur.com/cwYNvRu.png
Or you can use a dedicated plugin for ads like Site Kit or Advanced Ads plugin.
I hope this will help you!

Hi,
Yes, this can be done if you are using a clod header, then you can use the popup modal or the mobile menu.
using the popup modal you can create menus like those:
– https://demo.tagdiv.com/newspaper_chained_news_pro/
– https://demo.tagdiv.com/newspaper_news_hub_pro/
Thank you!

Hi Ignacio, I see that you have on https://www.spfranquicias.com/ only the simple menu elements, so there is no need to implement anything.
Thank you!

Hi ezioboy, use the right click on the image and open it in a new tab, this should make it bigger and you can also zoom it.
Thank you!

Hi,
I think it is the work link.
Normally, if you have a forum account and you have more licenses, what you need to do is to activate the theme – https://i.imgur.com/o8d0lA4.png then use this guide – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ – https://i.imgur.com/nK6aexg.png
I hope this will help you!

Hi,
The screenshot is this one https://i.imgur.com/k7fsgWQ.png but it is possible that the current version to no longer be the same as it was when this solution has been provided.
Thank you!

Hello,
Most of the time this problem is related to a conflict between plugins. Please do a test only with the plugins in the theme and see if the problem persists.
If the problem still persists, please contact us by email at contact@tagdiv.com and provide temporary wp-admin access to investigate the problem.
Thank you!

Hi,
I understand, the situation is as follows, logged in people see the version without cache, while not logged in people see the version with the cache.
You need to check in the cache plugins the settings you have, I believe it will be related to javascript and css options.
Thank you!

Hi,
Indeed, from your report there it is a problem. For this problem, please contact us via email at contact@tagdiv.com and we’ll resolve the problems as soon as possible, provide temporary wp-admin access, and include the link to this topic.
Thank you!

Hi,
I see that some of the websites are not yet indexed – https://i.imgur.com/QZu7Kud.png – https://i.imgur.com/mQDQIbm.png
You need to check your posts if are indexed and only that those will be AMP coverage increase.
Thank you!

Hello,
If you notice that the site redirects to other sites, it may be because of injected malware. We recommend you follow the steps below:
– Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
– Update the theme to the latest version, Newspaper v5.2.3
If you have gone through the steps above and are still facing issues, don’t hesitate to contact us via email at contact@tagdiv.com. We’ll be ready to help you as soon as possible.

Thank you!

Hi,
The problem is related to the link set on the element, this has some special diacritic and the permalinks/links should be without special diacritic – https://i.imgur.com/qYKoUdp.jpg -https://i.imgur.com/QMmKkqg.png – https://i.imgur.com/RPt8m3K.png
You need o go to appearance > menu, select the menu, and change the letters with diacritics in simple letters.
Thank you!

I’m glad to hear that!

Hi,
The logo can be changed using tagDiv Composer and editing the cloud header, here is a guide that can be used – https://forum.tagdiv.com/add-logo-newspaper/
Also, you can disable the tagDiv Standard Pack, the demo you have is using cloud templates, and is no need for standard templates.
In case there is still a problem you can contact us via email and provide temporary wp-admin access.
Thank you!