Hi,
If there is an icon spinning forever, then it can be because there is an error in console.
First, please make sure that all theme requirements are set like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ please be sure that this code -> https://i.imgur.com/UsXCktZ.png is set!
Can you please make a plugin tests? For this, please use only tagDiv Composer and see if the problem persist.
Also, it is possible to be a security module that it is blocking the editor access.

Hi Bezukhof,
This is possible, but you just to be sure that you are suing in the single post template the “Single Post Featured Image” -> https://i.imgur.com/efwDK7v.png-> https://i.imgur.com/eZVVXNZ.jpg and not the “Single Post Bg Featured Image” this one is only for images.
Thank you!

Hi,
Normally, 500 errors are internal server errors, sometimes this problem can be because of the permissions for the WordPress files -> https://www.a2hosting.com/kb/developer-corner/php/500-internal-server-error-while-running-php if those are set correctly, then please make a test using only tagDiv plugins (make a test for plugins conflict) and see if the problem persist.
Let me know the results!
Thank you!

Hi,
Please remove the license key from the live website and disable all non theme plugins. Once that you have only tagDiv plugins enabled and there is no security and cache modules enable please activate the theme.
In case that the situation is still persisting, please make a full backup for your website and please contact us via email at contact@tagdiv.com, include wp-admin access and the license key. We’ll check the problem as soon as we can.
Thank you!

Hi,
The Google SiteKit plugin was not tested with our theme and was not quite a recommendation, but if you want to use it, then you can do it.

About the Google AdSense, what you describe above it is referring to auto ads, that code need to be set only once on your website and this will be displayed on your website in the best locations. Normally, that code is set only once and it can be set here -> https://i.imgur.com/TLSamoP.png
To use the ad sections and the ad box element you need to use normal ads.
You can try this guide for how to get and set google ads -> https://www.quicksprout.com/how-to-add-adsense-to-your-website/ after you get the ads code set set it in our theme using our guide from here -> https://forum.tagdiv.com/ads-adsense-overview/
Thank you!

Hi psychic04,
For this you’ll need to set the ads code between some special tags, like it is suggested in this guide -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ then the ad box will display different ads per view port.
I hope this will help you!

Hi,
If that is a flex block from our theme, then please try this code:
img.avatar.avatar-96.photo.td-animation-stack-type0-2 {
position: relative;
top: -122px;
}
or this one
.td-module-meta-info .td-author-photo .avatar {
position: relative;
top: -122px;
}
You can set the code in the theme panel > custom code> custom css.
I hope this will help you!

Hi,
This is quite strange, do you agree to let us check this problem? If yes, then please contact us via email at contact@tagdiv.com and please provide wp-admin access. We’ll check it as soon as possible.
Thank you!

We are glad that you manage the situation!

We’ll check it as soon as possible!
Thank you!

Hi,
Please disable and delete the tagDiv Composer and tagDiv Cloud library, after that reinstall them from Newspaper > plugins.
I hope this will help you!

Hi,
The sticky header can be enabled/disable using this guide -> https://forum.tagdiv.com/header-manager/
Also, the drop down box that you are referring it is the mega menu, it can be done using this guide -> https://forum.tagdiv.com/mega-menu/
I hope this will help you!

Hi,
This has nothing to do with the theme, I think it’s related to some redirect or how the theme was moved from one domain to another. Maybe the google tracking code needs to be changed.
Please check those articles:
-> Maintaining your online presence after changing your domain
-> How To Change Domain Names While Keeping Your Google Ranking
Thank you!

I’m glad to hear that!

Hi GamersRD, I’m glad to hear that
Have a nice day!

Hi,
This can be done by editing the single post template with tagDiv Composer and selecting the featured image, then make sure that the lightbox option is disabled -> https://i.imgur.com/oo2UZgk.jpg
I hope this will help you!

Hi,
I understand what you’re saying. Usually when the mobile version appears on the desktop it happens from the cache, it does not know when to deliver and what version of cache to deliver, so it delivers the latest version. You need to check if the cache plugin does not have mobile support. We recommend WP Super cache because it providing this option.
Thank you!

Hi,
It looks like it’s set a redirect on the link. Our theme has no setting for this.
What you can try is to change the permalinks and do a test using only the plugins in the theme.
I hope this will help you!
Thank you!

Hi,
Do you see shortcode on website? If is so, then it is because some of the theme plugins are not installed. You can install them from newspaper > plugins.
Thank you!

Hi,

The global colors can be set with tagDiv Composer by selecting the manager -> https://i.imgur.com/9ev64Gq.png then that color will be display on elements -> https://i.imgur.com/OdEknIy.png

Here https://imgur.com/pSsFAYz choose the consumer.
Here https://imgur.com/PIvM5vA is just an example of how it should look the auto redirect link it is not working for you?
If you want you can try this guide for Facebook login or this one https://help.sharetribe.com/en/articles/666072-configure-facebook-login
Thank you!

Hi,
If it is the license key that it was used to create the account on the forum, then it is a valid license key. Can you please reset it and make sure that you do not have any cache or object cache that it is used, because it is possible that the problem to be related on them.
In case that the problem is still persisting, then please contact us via email at contact@tagdiv.com and please provide the wp-admin access and the license key.
Thank you!

Hi,
No problem could happen to anyone, good that the problem was finally solved!
Have a nice day!

Hi usman,
So now you have updated to the latest version, but on the phone it looks like before the update. If before the update mobile theme plugin was used, then it will look the same now, only if you want to use the responsive version, then it may look different.
Or it may be a harder cache that still persists and delivers the old cache to the mobile version.
Thank you!

Hi,
It is not absolutely necessary, but there are people who want to use it, this is especially used for articles.
If you want you can check this article -> https://www.link-assistant.com/news/is-amp-relevant-in-2020.html

Thank you!

Hi,
Indeed those are saved in the database, but this is not indicate to be modified in the database, however I manage to make a function that can help you, you can get it from here -> https://pastebin.com/VX9Nd7zT , you need to set it in wp-content/plugins/td-composer/legacy/Newspaper/functions.php like this -> https://i.imgur.com/ZNMViNG.png after that refresh your posts and check if the view counter are set on each posts after that remove the code from function ( if not the view counter will be overwrite with 0, you can set the number you want).
Thank you!