Hi gtaaaa,
I just made a test using the subscription to create an account and the email was send.
Do you have a service to send emails to the users? If you want, you can try to use a service like SMTP Server
-> https://www.wpbeginner.com/wp-tutorials/how-to-use-smtp-server-to-send-wordpress-emails/
-> https://www.siteground.com/tutorials/wordpress/use-smtp/
I hope this will help!

Hi,
If you have the Newsmag theme, then a solution will be to set the text in the ad section -> https://i.imgur.com/bTDXMbv.png -> https://i.imgur.com/eX9ogDZ.png
If you want to edit the theme files and set theme in a child theme, then you’ll need to use this guide -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ (in Newsmag, the root is wp-content\plugins\td-composer\legacy\Newsmag).
I hope this will help you!

Hi,
The code from the /wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php on line 33214 is related to the personal Instagram account -> https://i.imgur.com/s2OJIaA.png
I made some tests, But I do not see how this can affect the website, at list for me is working correctly.
What I can suggest, is to update the theme via FTP/cPanel -> https://i.imgur.com/QWuAITM.png, but only after you have made a full backup. IN case that the problem persist, please disable all non theme plugins and try again!
Let me know the results!

Hi,
I checked your website and now this is look normal -> https://i.imgur.com/qrqwu8a.jpg I think that you manage to fix the problem.
In case that there are still some problems, please let us know!
Thank you!

Hi,
You are using an old theme version. It is working properly with WordPress 5.9.1 ?
If you want to make a theme update, I recommend to make it first on staging or on subdomain, and only after you have a full backup for the website and database.
What you should do is to update the theme via FTP/cPanel, delete the old theme and set the new one, after that from Newsmag > plugins install the theme plugins. Here is a guide that can be used -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
I hope this will help you!
Thank you!

Hi,
I just tested the element for homepage post and for me is working -> https://i.imgur.com/UBUzUNg.jpg
Just make sure that you set the element at the top of page -> https://i.imgur.com/rJoMXpN.jpg also, make sure that you do not have any extra plugins that are interfering, please make a test using only tagDiv plugins.
Thank you!

Hi,
You can empty a page by deleting the code from it and this can be done from backend -> https://i.imgur.com/5IB2D8s.png (delete the code).
Thank you!

Hi Faba,
Now I understand what you mean, you are referring to the latest articles, that one is coming from the page template, now it is set on “Page builder + latest articles + pagination”, you need to set it on default -> https://forum.tagdiv.com/newsmag-page-templates/
Thank you!

Hi,
Unfortunately, on Newsmag is not possible to edit the templates like on Newspaper. The Newsmag theme do not have the tagDiv Cloud Library plugin.
Thank you!

Hi,

1. The background color can be removed from the theme panel > theme colors, just remove the color and let the filed empty -> https://i.imgur.com/fNsDtU6.png
Documentation -> https://forum.tagdiv.com/newsmag-background-introduction/

2. The menu colors can be set from here -> https://i.imgur.com/HqBHgHb.png -> https://i.imgur.com/oGMow1u.png
Documentation -> https://forum.tagdiv.com/newsmag-theme-colors-introduction/

3. Usually this is set by the accent color in the theme panel -> https://i.imgur.com/8rHHScp.png also on some blocks the color can be set using the tagDiv Composer -> https://i.imgur.com/NCuRmmo.png -> https://i.imgur.com/1qL8177.png if that option is not set, then it will be apply the option from the theme panel.

4. Unfortunately, this can be set in the top bar only if you change the code in the theme. If you want, I can help you to do it.

5. I’m not sure from where it comes from, but you can try by changing the permalinks and see if the problem persist -> https://i.imgur.com/i6IqyeY.png

6. I think that you are referring to this one -> https://i.imgur.com/NgFFX4r.png that one it comes from the theme panel > footer > sub footer settings -> https://i.imgur.com/v7bcnN4.png

Those https://imgur.com/a/HO1WV2K are the blocks titles and can be change using tagDiv Composer ->https://i.imgur.com/DqTbNEc.png and if the elements are in sidebar then can be edited from appearance > widgets -> https://i.imgur.com/ZfXjv1a.png

In that space you can set a header ad like this -> https://i.imgur.com/JN0kooP.png this can be set from the theme panel > ads > header ad -> https://i.imgur.com/uR04scu.png (you can set a banner like in my screenshot or an AdSense code for ads)
Header ads ->https://forum.tagdiv.com/newsmag-header-ads/

I hope this will help you!
Let me know the results!

Hi,
I think that this situation is because you image used as logo on mobile is to big and for a second until the css is apply to resize the logo, this will be display an full width, try to use an image with a small with something around 200-250px width -> https://i.imgur.com/asHBCu9.png (if you want you can use a thumb -> https://i.imgur.com/4aDVWFz.jpg).
Let me know the results!

Hi,

1. The animation of Slide-menu, Slide-search, Sign in / Join are set using javascript and using a css will not help. I’m will ask our developers to check if there is a simple solution for this.

2. The easier solution for this is to use a single post template from the cloud, this can be edited using tagDiv Composer and you can add/edit/set the elements like you want.
If you are suing post templates from tagDiv Standard template, then, there will be add a few settings in the theme panel (usually for on of some posts template elements), also those can be edited only in the files wp-content/plugins/td-standard-pack/Newspaper/parts/single

3. You can import that cloud header from tagDiv Cloud Library and just edit it with your personal logo, menu and socials. -> https://i.imgur.com/aYGsrca.png -> https://i.imgur.com/sDVR9FS.png

4. The gradient color can be set using tagDiv Composer and it can be set on rows -> https://i.imgur.com/LqIVO0w.jpg and zones -> https://i.imgur.com/Lj2oeY9.png

5. The menu from that demo is made using page menus, first were made the pages for the menu using the tagDiv Composer and after that those were set as page menus, here is a guide that will help you to make page menus-> https://forum.tagdiv.com/page-menu/

6. Yes, this can be done, the ‘Rimont Sign in / Join’ is the default one and the one from the Kattmar is the custom one. All you need to do is to edit the header template and add the :Header login” -> https://i.imgur.com/LoLEJNc.png

7. When you say resetting, I’m thinking to default page and on our theme this means an empty page.
Now, if you want to have a page and you want to use it as template, then just duplicate that page and edit the duplicates -> https://i.imgur.com/Qpmb920.png

Also, here is a video tutorial that can help you to use the theme builder -> https://www.youtube.com/watch?v=SoGQ0d5kIBg

I hope this will help you!

Hi,
I’m not sure if those are the best settings, but if you want you can try to set theme like this:
Cache Timeout: 0 seconds or 600 seconds
Clock: 00:00 HH:MM
Interval: Once Daily
Thank you!

Hi,
There is an option in the theme, in case that the post do not have a featured image to use the one set in the theme panel -> https://i.imgur.com/LLWWzeu.png
Thank you!

Hi,

1. Yes, this can be done in “bulk” by setting a single post template as global, then this will be set for all posts that have set the template from panel -> https://i.imgur.com/u0egeJt.png

2. The tagDiv Composer is a builder and it can be use only on pages and cloud templates. You can use it to build a single post template, but not to create posts/articles.

Thank you!

Hi nhowarth,
I just checked some of your image and the problem is not on all of them or not every time -> https://i.imgur.com/8hcAopj.png if I refresh the page and I click on the featured image -> https://i.imgur.com/sqhfi2N.png
So maybe this has something to do with the settings.
Also, looking to the above code that you provided, it is possible to be some extra plugin interfering, the image should have less formats.
Also, make sure that the modal image is enabled in the theme panel -> https://i.imgur.com/eBHIX42.png and check to make sure that the light box is enabled on the featured image -> https://i.imgur.com/kob7N1u.jpg
Thank you!

Hi,
Please provide some screenshots with the code set in the theme panel and hos the ad box element is set, also a link to your website.
Thank you!

Hi Jose,
If you choose to use a single post template from the cloud, then you can change the elements positions using the drag and drop.
Using a standard template you must edit the files, for example if you are using single post template 1 (wp-content/plugins/td-standard-pack/Newspaper/parts/single/single_template_1.php), you need to move this line of code -> https://i.imgur.com/XBrRsGE.png and set it here https://i.imgur.com/zqwZEyF.png
Thank you!

Hi,
Please try this custom css
.td-main-menu-logo img {
max-height: 60px;
max-width: 180px;
}
set the code in the theme panel > mobile theme > custom code > css.
I hope this will help with the logo size.

Hi Faba,
It looks that you have now set the latest posts (the blog) as homepage to set a page as homepage, you can use our guide -> https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/
I hope this will help you!

To set the image on the forum, those must be stored to a platform. If is easier, you can do it via email at contact@tagdiv.com and specific the problems.
Thanks

Hi,
This problem can be related to more situations, please check this guide https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/ this should help you!
Thank you!

Hi zamscoop,
The banners can be added using the tagDiv Composer on ad box elements -> https://i.imgur.com/saru6Eg.png
Also, the logo on that demo can be changed using the tagDiv Composer on the cloud header and the favicon can be set here https://i.imgur.com/bYYlzy4.png
Also, here is a guide that can help you -> https://www.youtube.com/watch?v=SoGQ0d5kIBg
Thank you!

Hi liolios,
If the problem is only on specific cloud templates, then it is possible that the last time when those were edited a code or some settings to caused this problem. What can be done in this situation is to use the revision for that cloud template -> https://i.imgur.com/KbXuS7N.png -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/.
Also, you can check our guide from here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/
I hope this will help you!

Hi cynthiaweirr,
Like id-times suggested, it can be from some a plugin settings, please make a test using only the theme plugins (tagdiv plugins).
Let us know the results!
Thank you!