“When I add a text column to paste the mailchimp code for the subscription newsletter, the text editor does not open and it keeps spinning.”
This can be a problem made by multiple situations. It can be a plugin conflict, it can be from access denied set in .htaccess, it can be from a security module/plugin from the WordPress or host.
If you want to can also try to set the code in “raw HTML” element.
Unfortunately, the newsletter element do not have this option, sorry!
Thank you for your understanding!

Hi Beldar,
Thank you for sharing your experience!
This code is used in more places. Can you please let us know for you when it is run gain? When you are on a post, page, category? Also, a link to your website will help too.
Thank you!

Hi Amit,
This problem may be due to the code that was introduced in the mobile theme plugin for theme.json
We are sorry for this unpleasant situation, if you can, please make a full backup to the website and contact us by email (contact@tagdiv.com), we will check it as soon as possible and try to fix the problem.
Thank you for your understanding!

Hi elitechronicle,
What you can do is to optimize the entire website, for this we recommend to use a cache plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ -> optimizer -> https://forum.tagdiv.com/autoptimize-install-configuration/ also using a CDN will help a lot -> https://forum.tagdiv.com/cloudflare-cdn/
Use a plugin for WebP conversion – we recommend EWWW Image Optimizer with this settings: -> https://i.imgur.com/8xzhsPX.png
And if you want you can also try the mobile theme plugin, this will change the mobile layout and the page content will be needed to be set in the mobile editor, but the speed will be better.
I hope this will help you!

Hi Umut,
It is possible that one of those plugins to interfere.
What I suggest is to avoid using the live css, please remove the code from there and set it in the theme panel> custom code> custom css -> https://i.imgur.com/0ZVfUmj.png and the problem should be solved!
Let us know the results!

Hi darzamat,
If the problem is the theme panel, and when you click on save button there is an infinite loading icon, then most probably something it is blocking the admin-ajax request, this can be checked using the console.
Also check to do not have an object cache on backend.
In case that you checked all those and the problem persist, please contact us via email. Make a full backup for your website and provide wp-admin and cPanel access via email and provide as many details as you can about the problem.
Thank you!

I’m glad that I was able to help you!
Have a great day!

Hi Madalin,
1. To update the theme you need to click on the “Check for updates” then the version 11.4.1 should be display and you can install it -> https://forum.tagdiv.com/how-to-update-the-theme-2/ but first, please make sure that you have a full backup for website and database. (the R.C. versions are only for tests).
2. If you want that image to have that alt text Attributes each time you select it from the media, then you need to add the text alt on image in the media. Setting the alt text for the image after this was selected should add the alt text for the image in the place where was set.
Thank you!

Hi,
That warning typically means that the server has disabled allow_url_fopen and this is one of the options that our theme is using. You may need to contact your host, or edit your site’s php.ini file to enable it.
In case that the problem is still persisting, and you agree we can take a look at it.
Let me know if the allow_url_fopen solved the problem.
Thank you!

Hi JanRoel,
To share the featured image on the social share you need to use og:image and this is provided by SEO plugins, you can use a different SEO plugin, the Yeast SEO is the one that we recommend, but if you use a different one it should work.
Thank you!

Hi,
I think that you manage to set the header back on homepage. Right now everything seems normal -> https://i.imgur.com/6bRFdnS.png
If there are still some problems, let us know!
Thank you!

Hi jasaj,
This php warning is usually display when you have set for the php some restrictions in the open_basedir -> https://ourcodeworld.com/articles/read/1428/how-to-disable-the-php-open-basedir-restriction-for-a-specific-domain-in-plesk
There were some adjustments added in Newspaper v11.4.1 for the mobile theme plugin (this problem is related to the mobile theme plugin), but this depends on the paths you have set in the open_basedir.
Thank you!

Hi motorstof,
I just checked your website and no the infinite loading from the posts is working!
To make the option to work you’ll need to exclude the files from wp-content/plugins/td-cloud-library/assets/js -> https://i.imgur.com/svSsOsL.png and from wp-content/plugins/td-composer/assets/js -> https://i.imgur.com/8Q9GnpE.png
Thank you!

Hi,
Are those warnings display on the new interface of the WordPress widgets? if yes, then the fasters and easy solution will be to install the classic widget plugin.
If this is not the case and the warnings are display as a conflict between the tagDiv Composer and an extra plugin, then if this is an untested plugin, then I’m afraid that there is not much that we can do to make them compatible.
Thank you!

Hi kimstipguide,
I think that this is a misunderstanding!
This -> https://kimstipguide.com/wp-content/uploads/2022/02/2022-02-08-100.jpg is a post not a page.
Now the Google Adsense Auto Ads code need to be set only once in one place in the theme and will be display randomly in the website. The place is this one -> https://i.imgur.com/ZacGf3j.png and most important the code need to place only once.
After an inspection on one post I see that on this post the auto ad was set 6 times -> https://i.imgur.com/rqqrC9j.png so only one of those will apply and this look to be after the footer -> https://i.imgur.com/gh8RuT4.png
Please remove the Google Adsense Auto Ads code from all places and let it only in the theme panel, here -> https://i.imgur.com/ZacGf3j.png
Also, all the 3 demos from your examples are pro demos, this means that all are made the same and only the layout is different, therefore if the code will work on one of them, then will work on all of them if there are no interference and if the code is display correctly. The only problem that I can see it is one of the singe post templates is broken, in this case the one from the newspaper_classic_pro, what you can do is to import a different single post template from the cloud and set it as global.
In case that you did all those above steps and the problem persist, then please contact us via email at contact@tagdiv.com and please provide wp-admin access. Include the link of this topic and make sure that you have a full backup.
Thank you for your understanding!

Hi,

With Newspaper v11.4.1 the theme and Disqus should be more compatible than then previous version. The only thig that we suggest is to not use the infinite loading for the posts (from the single post template) because this will make problems.
Thank you!

Hi,
I see that you have og:image therefore the featured image should work in whatsapp, I think that the og image need to be under 300kb -> https://theme.co/forum/t/whatsapp-share-thumbnail-not-showing/52140
Thank you!

Hi,
All that you have to do is to install the classic editor plugin and this should apply as default editor.
As far I can remember, I do not know to be a conflict with this plugin, but you need to know that the new options are added for the Gutenberg editor.
Thank you!

Hi matijakurusic, I think that you are referring to an auto pagination.
This option is only for a few elements, for example on “Big Grid Slide” and on “Slide” -> https://i.imgur.com/P6afS2F.png -> https://i.imgur.com/pDWC8q0.jpg -> https://i.imgur.com/GV1BJQq.png
The code for the next/prev buttons is added on blocks on this file wp-content/plugins/td-composer/legacy/common/wp_booster/td_block.php -> https://i.imgur.com/PXDIZw8.png and are actioned by js on this file -> wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js -> https://i.imgur.com/iYyZZKk.png
Thank you!

Hi,
All that you need to do is to disable the “background boxed layout” -> https://i.imgur.com/WkZJBlV.png and the problem will be solved. The category image will no longer be set as a background.
Thank you!

Hi,
If you are using the WPML plugin, then you’ll need to translate the text from that plugin per each language using the string translate -> https://wpml.org/documentation/getting-started-guide/string-translation/
For the fonts I suggest to use a google font, in case that your font is not in the google fonts list, then load the font as custom -> https://forum.tagdiv.com/font-customization/
Thank you!

Hi,
There are a few example for the big grid flex in this article https://tagdiv.com/try-new-flexible-big-grids-with-newspaper-theme/ and for flex block here https://tagdiv.com/discover-flex-blocks-customization/ In the time, there were added a few more options on them.
Normally, the big grid flex will display an image and the title, author… will be display over the image, using a flex block the title, author… can be display around the image an with some of the flex over the image.

Also you can check our documentation for them:
– Big Grid Flex Settings
– Flex Block Settings Guide
Thank you!

Hi notricks,
Using the Newspaper theme you can make a column/sidebar sticky using tagDiv Composer -> https://tagdiv.com/multiple-sticky-sidebars/
Thank you!

Hi,
From the screenshot that you provided it is possible that the page content to have a margin top.
Usually, this can be removed by using the tagDiv Composer, editing the page selecting the first row from the content and setting in css tab 0 for the margin top -> https://i.imgur.com/hitbXGq.png -> https://i.imgur.com/ldc1GJC.jpg -> https://i.imgur.com/TA9JX0P.jpg
I hope this will help you!
Thank you!

Hi LeaderBiH, it is possible to be something that it is interfering.
In the most of the cases, the admin-ajax.php is blocked by modSecurity from host, it can be from firewall or other security modules/plugins, this can be checked the console.
If you can not manage the situation, then please make a full backup and contact us at contact@tagdiv.com provide wp-admin and cPanel. We’ll check it as soon as possible. Please include the link of this topic to identify you.
Thank you!