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Calin
tagDiv Staff

There is no need to edit the theme files, just remove the image from the theme panel, like this -> https://i.imgur.com/G57Ffhe.png
This should help you!

Calin
tagDiv Staff

Hi vixsoft, please make sure that there is no plugin that is interfering with the theme update, for this please make sure that you have a full backup, after that disable all plugins except those from the theme and try to update the theme using our guide https://forum.tagdiv.com/how-to-update-the-theme-2/ in situations like the one you have it is better to update the theme via file transfer protocol (FTP) -> https://i.imgur.com/0elJIXB.png also make sure that the theme plugins are installed.
Thank you!

Calin
tagDiv Staff

Hi,
Could you make sure that image has a “reasonable size and ratio” and that the image is visible (inline) on the post page itself? If all the conditions apply, I see no reason for Google News to not use that image…

You might want to ask on the forum https://support.google.com/news/publisher-center/community
Thank you!

Calin
tagDiv Staff

Hi Julio333, unfortunately, this question it is a little above of support knowledge, sorry! Usually, those kind of questions can answered only by developers!
Thank you for your understanding!

Calin
tagDiv Staff

Hi Johann,
The “Single image” exists in Newspaper v11.2 https://i.imgur.com/VgbOdng.png and the only situation when this is not display it is when you have activate the WP Bakery plugin, please check your plugins. Also if you are using cloud templates I recommend to disable the WP Bakery plugin because this can interfere with the cloud settings.
Let us know the results!

Calin
tagDiv Staff

Hi kubick, if you are still facing this issue, please continue your email conversation until this is resolved!
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Unfortunately, for the moment the taxonomy can be set only on custom post types, if you want to set them on usual posts then it need to be implemented using custom wok.
Thank you! for your understanding

Calin
tagDiv Staff

Hi Mark Gilbert, according to this screenshot from a MacBook pro that I got from one of my colleague https://i.imgur.com/jZ0TDJh.png yes, on that mac per Firefox look good. So I still think that has something to do with the resolution, but maybe the browsers are also interfering different the css that it’s use to adjust the columns.
We’ll make some more checks on one of our installs, maybe we can find a way to prevent that situation.
Thank you!

Calin
tagDiv Staff

Hi john432 , if you are using logo header style 7, 8 or 10, then those allow you to set the logo image in full size -> https://forum.tagdiv.com/newsmag-header-styles/ therefore if you use one of those header you can use whet logo dimension you want. For the rest of header styles the logo dimensions are 272 x 90px.
Thank you!

Calin
tagDiv Staff

Hi CelebPatrolUG, unfortunately, the Newsmag theme do not have any option to expand the website width, sorry! This theme has only boxed version.
Thank you for your understanding!

Calin
tagDiv Staff

Hi mc2020 and mandeepvoice, did you checked the console to see if you have some errors related to admin ajax ?
If you want us to investigate this situation, please make sure that you have a full backup and contact us at contact@tagdiv.com and provide wp-admin and cPanel access and we’ll check to see from where it is coming the problem.
Thank you!

Calin
tagDiv Staff

Hi,
Yes, this is related to hover, the first click is for hover and only the second one is for accessing the link.
Can you please provide a link to your website to make a check, because some times it can be different elements interfering, depends if the double click is on entire website or not.
Thank you!

Calin
tagDiv Staff

Hi,
If you want we can take a closer look at this via email, for this please contact us at contact@tagdiv.com and make sure that you have a full backup for your website and you provide wp-admin and cPanel, also include the link of this topic to can identify you.
Thank you!

Calin
tagDiv Staff

Hi,
This is quite strange, usually it is vice versa, when you are logged you can see elements that are not display for unlogged users. Please check in incognito and with different browsers.
I can see in your screenshot that the space for that element is there but this is not display, it is possible to be something that is blocking it, can you check the console to see if you have some errors related to the revolution slider.
Let me know the results!

Calin
tagDiv Staff

I tested on windows and the screenshot is it from Firefox.
Also when you resize the window the width of page (so the columns width will also change) is change and the content is the same and this need to adapt to the current resolution.
Also I asked a colleague to check it on mac and the results are this https://i.imgur.com/jZ0TDJh.png
Thank you!

Calin
tagDiv Staff

Hi,
Yes, most of the time the problem is fixed by updating/re-installing the theme plugins from Newspaper > plugins. In case that you used standard templates make sure that you install the tagDiv Standard pack plugin -> https://i.imgur.com/CeyFj7w.png
Thank you!

Calin
tagDiv Staff

Hi caker15, so if the problem has stopped once that the comment section was removed I think that it is because you do not have a login element, this add a JavaScript that it is needed.
For this please edit your website with tagDiv Composer and add the “header login” element and in case that you do not want it to be display, then just hide it -> https://i.imgur.com/wABQISu.png after that you should be able to use the comments section without problems.

Thank you!

Calin
tagDiv Staff

Hi,
This can be done using a custom css like this one:
.td-module-date:before{
content: "Updated on: ";
}

Set this code in the theme panel > custom code> custom css.
I hope it will help you!
Thank you!

Calin
tagDiv Staff

Hi ASedyshev, our theme do not have any control over the image thumb from the social share, this can be added using a SEO plugin, for example https://forum.tagdiv.com/facebook-share/
Also according to the Facebook debugger, you have those warnings that should be fixed -> https://i.imgur.com/162YH2X.png -> https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fbjs.city%2Fkitajskie-nravy%2F
Also there are many users that faced this problem and it is not relate to the theme, please check this topic -> https://stackoverflow.com/questions/41553304/cant-fix-ogimage-property-should-be-explicitly-provided-even-if-a-value-ca
Thank you!

Calin
tagDiv Staff

Hi,
This can be done when you make the post content -> https://i.imgur.com/IENwXXN.png
Also another alternative for all h3 inside the post content it is with a custom css like this one:
.td-post-content h3 {
color: red;
}

This code need to be set in the theme panel > custom code> custom css.
I hope it will help you!

Calin
tagDiv Staff

Hi Shubham Patel, I added this request on our list, but we can not promises that this will be done, because all users has some extra plugins that are not working with our theme and requested the compatibility. Usually, our developers choose the most requested one.
Thank you!

Calin
tagDiv Staff

Hi,
I think that there are many ways that you can exclude the ad from that page, using custom code, plugins or with css. Now for me it is easier with a css like this one
.page-id-783409 .adsbygoogle{
display: none!important;
}

I hope this will help you!

Calin
tagDiv Staff

Hi gumball44, that option will be display after you select an image, for example -> https://i.imgur.com/63pKWpy.png -> https://i.imgur.com/aMzCHbS.jpg
I hope that this will help you!

Calin
tagDiv Staff

Hi Caiaphas, did you made a test using only the theme with theme plugins to make sure that other plugins are not interfered? If yes and the problems is still persisting, then, if you want, we can take a closer look at this situation, for this we need to have wp-admin and cPanel access, so please contact us at contact@tagdiv.com and provide those information, also make sure that you have a full backup for your website and include the link of this topic in email to can easily identify you.
Thank you!

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