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Calin
tagDiv Staff

Hi cleverliving,
The mobile page template can be created in a few way, for pages it can be done like this -> https://i.imgur.com/XMmuiXu.png and for cloud templates like this -> https://i.imgur.com/AoF0mUg.png but you can also create a mobile page template from composer -> https://i.imgur.com/GLbGUDF.png this can be done for both cloud and page.
I hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi manojnegi1984, you can use both Google Tag Manager code and Google Analytic code, and you can set as many codes you need in the theme panel.
Also this footer https://i.imgur.com/x5AXZSO.png it is from the mobile theme plugin, the follow us can be remove using this option -> https://i.imgur.com/r5Ks458.png the about us can be removed only with custom css, like this one
.td-footer-description{
display: none;
}

This code need to be set in the theme panel > mobile theme > custom code> css or you can add some text to it in this section -> https://i.imgur.com/fpzKPxT.png
For the problem with saving settings in the theme panel, if you want we can make a deep investigation, for this, please contact us at contact@tagdiv.com and provide wp-admin and cPanel access, also make sure that you have a full backup for your website and please include the link of this topic in email to identify you.
Thank you!

Calin
tagDiv Staff

Hi RSP, depends if the changes were made in the theme or plugins files and not in a child theme, then yes, those changes will be lost when you’ll update the theme. If the changes were made using tagDiv Composer or adding css in the theme panel without modifying the theme or plugins files then there should be no problems.
Also before making the theme update, please make sure that you have a full backup for your website and database, and only after that update the theme. I recommend to make the update via FTP/cPanel this is the only method that guaranteed that the widgets will not be removed from sidebars -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ (method B. Update the theme via FTP).
I hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi Sohaib_Romi,
If you set in footer widget some new elements, those will be display only if that footer section it is empty and is not premade, for example you can use the footer style 2 https://i.imgur.com/ohTyXwI.png there the section 2 and 3 are empty and you can set widgets.
Thank you for your understanding!

Calin
tagDiv Staff

Hi, I’m glad that you manage to fix it.
In case that you have other questions, please let us know!
have a nice week!

Calin
tagDiv Staff

Hi, You can set a separator using the element from tagDiv Composer https://i.imgur.com/ZIwHJaz.png or using border -> https://i.imgur.com/oOYqZAJ.png also on flex you can use this option -> https://i.imgur.com/vCU6O77.png
I hope this will help you!

Calin
tagDiv Staff

Hi Pixel Cities, usually this can be done using html or javascript.
Now depends on what element do you ant to set this option, because on some of theme our theme already has this option.
If you have some elements that you want to have this option, please let me know and I will tall you if has or not the option.
Thank you!

Calin
tagDiv Staff

Hi mc2020 and mandeepvoice,
From your report this problem can be caused by an admin ajax that is blocked (usually it looks like this https://i.imgur.com/RuOUe8r.png). You can check this by using the inspect option from the right click before click on the save settings button, check the console to see if you get some errors.
Normally admin-ajax.php is blocked by modSecurity from host, it can be from firewall or other security modules/plugins.
Let me know the results!

Calin
tagDiv Staff

Hi lwatson1439 , unfortunately, only files from the standard pack can be set in the child theme https://forum.tagdiv.com/the-child-theme-support-tutorial/ that it is way the paths used by you are not working. I think that it is need for more changes in the theme to understand the path from cloud. So for the moment the only solution that I see is to make the changes in the main files and do not forget to make them after the theme update.
Thank you for your understanding!

Calin
tagDiv Staff

The category filter can be seen in this tab -> https://i.imgur.com/NDbGhz5.png from there you can choose if you want to display a category or more categories.
I hope this will help you!

Calin
tagDiv Staff

Hi DinamoCrew, did you made some change in the theme files? or you use a child theme, because the theme file is not set correctly, the structure should be like this -> https://i.imgur.com/tva9XEw.png but the sidebar code is like this https://i.imgur.com/rCv1OZN.png (outside of that row).
What you can do is to make sure that you are not using a child theme and disable and delete the tagDiv Standard pack plugin, after that re-install it from newspaper -> plugins and make sure that you clear all cache.
Let me know the results!

Calin
tagDiv Staff

Hi Rigsbyx,
The elements saved in tagDiv composer can be seen only on the sidebar -> https://i.imgur.com/waC5vDr.png and if there are no extra plugins interfering when you click on the x -> https://i.imgur.com/sdYmWFv.pngthe element will be removed.
I attached a vide for how it should work -> http://www.filedropper.com/video_14
Also when you remove the elements from pages and you save them, then it should renaming like that, the only exception appears if you have an object cache on backed, then the cache version will be used.
Also if you contacted us via email, we’ll continue the discussion there.
Thank you!

Calin
tagDiv Staff

Hi Caiaphas, usually those problems are facing by users that do not have the last theme version, Newspaper v11.2 (if you have an old theme version this will not be compatible with wp and you’ll need to update the theme or downgrade the wordpress)
Please check the theme version and WordPress version. Also another alterative it is to use a plugin to get the old widgets layout https://wordpress.org/plugins/classic-widgets/
Thank you!

Calin
tagDiv Staff

Hi,
I do not know exactly if this has something to do with the terminal, but for me it is display ok on chrome and Firefox -> https://i.imgur.com/V9xHOJs.png
Indeed there is a difference between columns if you have a small resolution under 1124px, but then the difference it is also on all browsers not only on Firefox or chrome.
Thank you!

Calin
tagDiv Staff

Hi,
If you are referring to the mobile theme plugin, then just disable it and this will be removed -> https://i.imgur.com/6RPZBm0.png in case that you are referring to a mobile page made with tagDiv Composer, then you need to set first on no mobile page https://i.imgur.com/d8A3G0b.png or no mobile template https://i.imgur.com/aUKt1xg.png and that will no longer apply on that category or single post template.
Thank you!

Calin
tagDiv Staff

Hi,
That situation can appear from multiple reasons, please check the guide from here for how to fix this situation:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/
Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi caker15, I can see that the PHP Warning it is from some wordpress file. Maybe this has something to do with the comments section from our theme -> https://i.imgur.com/FoGRiwC.png please make a test and remove the comment element from the single post template and see if you keep getting those PHP Warning.
Let us know the results!

Calin
tagDiv Staff

Hi,
If I understand correctly you’ll like to have a site in 2 languages, if is so, then this can be done only if you are using some Multilanguage plugins like WPML or polylang plugin.
Thank you!

Calin
tagDiv Staff

Hi thedogedoge,
I see that the problem with the form was solved https://i.imgur.com/cVG2ESC.png now about the problem with the excerpt. There it is only one situation when the excerpt set on the blocks with tagDiv Composer it is not apply and this is when the post has set an excerpt text -> https://i.imgur.com/pk6VBuH.jpg please check this post https://nftelegraph.com/could-this-be-the-kickstarter-for-nfts-metadrop-looks-to-launch-new-nfts-weekly/ excerpt (if there is a text set there then it is considered that all the text from there need to be display, the length it is use only when this text do not exists and the excerpt is made from the post content).
Let us know the results!
Thank you!

Calin
tagDiv Staff

Hi Govind1996, can you please provide some more details and some screenshots about the problem that you are facing!
Also make sure that you do not have a plugin conflict, for this you can make a test using only tagDiv plugins.
Normal, the theme builder, tagDiv Composer can be easily use on pages and cloud templates.
Thank you!

Calin
tagDiv Staff

Hi OctUpfr, so in Google Analytics you see for each visit on your website like you have 2 visits? This is a strange situation and I do not this it has something to do with the theme, but it is possibility to count the cookies from the browser, here is an article that provide some more details about this https://www.wholewhale.com/tips/google-analytics-wrong/
Thank you!

Calin
tagDiv Staff

Hi cleverliving, if I understand correctly, the problem is on mobile, there the pages are not display and you do not know how to adjust the content. If is so, then this is from the mobile theme plugin, with it you’ll gain a better speed then responsive version of the theme, but in order to achieve that speed you’ll need to create new content for pages because in most cases those were made with builders or shortcodes (tagDiv Composer, WPBakery) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on the mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version for some posts/pages on mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation ->https://forum.tagdiv.com/mobile-theme-introduction/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/nB2h3GJ.png (to use the mobile theme template on amp) or you can disable the plugin.
These options are like this:
Mobile -> the mobile theme will apply only on mobile version.
Mobile + amp -> it will apply on both and it will have the same layout.
Amp -> the mobile theme plugin layout will be use only for amp version.
Hope this will help you!

Calin
tagDiv Staff

Hi duck1970, this can be done in 2 ways:
1. Using a cloud header and footer, those can be set using tagDiv Composer as individual (only on that page) or global -> https://i.imgur.com/qQ4SPfG.png -> https://i.imgur.com/1vREczK.png
2. Another alternative will be with a custom css like this one -> https://i.imgur.com/AjzZLUO.png
.page-id-783409 .tdc-header-wrap , .page-id-783409 .tdc-footer-wrap {
display: none;
}

This code need to be set in the theme panel> custom code> custom css.
I hope it will help you!

Calin
tagDiv Staff

Hi player1,
When you are using a pro demo, and the google fonts are enable, then will be imported all the fonts that you have set on your website, so if you have selected on all elements only 3 fonts, then from google will be used only those, but if you have 20 then all 20 will be imported. For users that use only one font most of the time is better to disable the google fonts and to upload the font locally, in this way the font is loaded faster and is no longer waiting for the font request.
Thank you!

Calin
tagDiv Staff

Hi SMARAGDA,
Using our theme you can set once the logo as global using the global option from the cloud header, this can be done using tagDiv Composer on pro demos -> https://i.imgur.com/h7SRyRW.png
Unfortunately, our theme do not have any option to have two language, usually this is done using a multilanguage plugin like WPML or Polylang plugin.
Thank you!

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