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Calin
tagDiv Staff

Hi,
This problem can appear if you are using the last version of WordPress (5.5 or 5.5.1) and an old version of theme, only from Newspaper v10.3.6.1 was added the support for WP 5.5, therefore if you do not have the last theme version, please make a full backup to your website and database, after that please make the manual theme update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/
If you have this theme version and the problem persists, then please disable tagDiv Composer and delete it, after that reinstall the plugin.
Another solution is to use a plugin, but this is only an workaround, the plugin is is Enable jQuery Migrate Helper.
Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,
Yes, that auto ads code need to be set only in analytics section in theme panel, then it will be auto place on your website.
For the rest of ads you need to use normal adsence ads.
Hope this will help!

Calin
tagDiv Staff

Hi,
This problem can appear if you are using the last version of WordPress (5.5 or 5.5.1) and an old version of theme, only from Newspaper v10.3.6.1 was added the support for WP 5.5, therefore if you do not have the last theme version, please make a full backup to your website and database, after that please make the manual theme update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/
If you have this theme version and the problem persists, then please disable tagDiv Composer and delete it, after that reinstall the plugin.
Another solution is to use a plugin, but this is only an workaround, the plugin is is Enable jQuery Migrate Helper.
Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,
You can set the code in ad box like this -> https://i.imgur.com/iVG9VL7.png

<iframe src="//rcm-na.amazon-adsystem.com/e/cm?o=1&p=48&l=ur1&category=primemain&banner=17T0MQR5WKGJCZNRHCG2&f=ifr&linkID=4948c5acfd89f86179080d5814bb4cc8&t=milesandpoi05-20&tracking_id=milesandpoi05-20" width="728" height="90" scrolling="no" border="0" marginwidth="0" style="border:none;" frameborder="0">
</iframe>

This will be display like this -> https://i.imgur.com/t7nAATb.png

Unfortunately for the second code of ads the theme can not recognize the the adtype -> https://i.imgur.com/ct9LSXe.png I’m not sure if there is something from code or something from our theme that is not understand that code.

Thank you!

Calin
tagDiv Staff

Hi,
I understand, for you is importing the template in wrong way, normal this problem should be solved if you disable tagDiv Composer and tagDiv Cloud Library, delete them and re-install these plugins from Newspaper > Plugins.
If the problem persists, please make a full backup and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Our theme has some functionalities for mega menu, there is how you can set a mega menu using our theme -> https://forum.tagdiv.com/mega-menu/ also you can set a page as menu -> https://forum.tagdiv.com/page-menu/ using the page menu you can achieve that type of mega menu that you want.
If you need help with this, let me know and I will provide some steps that need to be made to can achieve a style like that.
Thank you!

Calin
tagDiv Staff

Hi,
The buttons from menu can create drop down if is set like this in menu -> https://i.imgur.com/WVIQm8F.png (to remove the dropdown you need o set all the element as the one above the submenu) also if you are using a pro demo you can edit it using tagDiv Composer -> https://i.imgur.com/BGceFAm.png -> https://i.imgur.com/p6KQjGe.png
Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,
Unfortunately the filter per entire block/grid, it can not be set only for one module from that block/grid.
What you can do is to set a row and set it in 2 columns -> https://i.imgur.com/hfOkQUH.png then in left section set the pin article by setting in filter section of block the post id -> https://i.imgur.com/lXMTg9i.png -> https://i.imgur.com/rAmxj8I.png the post id can be take from here -> https://i.imgur.com/yI1tcL4.png -> https://i.imgur.com/MPDXCTE.png then in the other column set a block that you like like this grid -> https://i.imgur.com/TyBSZaB.jpg
Hope this will help you!

Calin
tagDiv Staff

Hi,
You can not delete the empty column only the row that contain empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
If you are using the mobile theme plugin, then you can set an ad after a specific number of posts -> https://i.imgur.com/ClqJQFL.png unfortunately this option will set only one ad. For the moment our theme do not have the option to repeat the ads on posts loop sections, sorry!
Thank you!

Calin
tagDiv Staff

Hi, yes, please let us know if there are still some errors!
Have a nice weekend!

Calin
tagDiv Staff

Hi,
I’m not sure what can be the problem, but I think that my teammate via email can help with this, they have the possibility to investigate your website.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
What I mean above is that you have right now a very big page and if you set haft of the page content in another page you’ll get better results, or to set the content from that page in 4 pages for example if you have 100 sections then make 4 pages with 25 sections, this will improve the website.
Also what you can try is to find a way to optimize your website to load faster. here are some links that maybe can help:
-> https://tagdiv.com/how-to-increase-page-loading-speed/
-> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
-> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
–> https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Also there are some users that recommend to use Autoptimize and EWWW Image Optimizer
Hope this will help you!
Thank you!

Thank you!

Calin
tagDiv Staff

Hi,
This is strange for me your YouTube videos are displaying correctly -> https://i.imgur.com/gRHtMOG.png
Please make a full backup and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you!

Calin
tagDiv Staff

Hi,
If you are referring to this section -> https://i.imgur.com/qqwQCGb.png this is from page template -> https://forum.tagdiv.com/newsmag-page-templates/ (you have selected Page builder + latest articles + pagination), the only way to edit that section of Latest Articles is from bottom of page -> https://i.imgur.com/9PMkRzb.png or if you want to remove it please change the page template. Also the sidebar from that section can be set from here -> https://i.imgur.com/09fB6f7.png and if you want to edit the elements from default sidebar you can do it from here -> https://i.imgur.com/bJSfRVC.png
Hope this will help you!
Thank you!

Calin
tagDiv Staff

Yes, please! in this way I will see why the title is displaying on post and not only in pages.
You can send us an email at contact@tagdiv.com and provide admin login. I will take a look. Include a link to this topic in the email.
Thank you!

Calin
tagDiv Staff

Hi Gastrodontti,
I just let my teammates via email to know about this problem, they will search for your email and check to see what is the problem.
As I know the memory limit was raising to 1G because you are using some plugins like Slider Revolution that need only for it 256M. After the memory limit was set to 1G the problem was solved!
If there is still a problem, please let us know!
Thank you!

Calin
tagDiv Staff

Hi,
If these errors appear only when tagDiv Composer is enable, is possible to be something internal, as I can see in your screens our builder can not find some code for @tdb-modal and #tdb-modal-website-manager, these elements are cloud elements from tagDiv Cloud Library, we’ll make some more investigations via email.
Thank you!

Calin
tagDiv Staff

Hi Lalit Joshi, let us know what is the problem.
Hi exitmotion, if you tried the above suggestions and the problem persists, please send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you

Calin
tagDiv Staff

Hi,
No, you can set only a single featured image, there is no option to can set two different featured images for the same post. The above solution was to use that featured image for blocks and inside the article to set an image in post content.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
“The current content hasn’t been created by TagDiv Composer” – that notice isn’t be the result of actual issues in most cases, that just notice that the last time that page/cloud template was not saved using tagDiv Composer. If you can successfully edit the page or could template then there is no problem, despite the message.
When this message appear “ERROR: Errors at columns elements: 1(models): 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, next time when you try to edit it you’ll get that error.
We have a guide for how investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can contact use via email and we can investigate the problem on your website.
Thank you!

Calin
tagDiv Staff

Hi khan, no the theme is not updated you are using the version 9.6.1 -> https://i.imgur.com/7OllaCu.png according to my above information if you have Wordpres over 5.5 -> https://i.imgur.com/LI4l4dW.png you need to use The last theme version That is Newspaper v10.3.7, only from Newspaper v10.3.6.1 was add the compatibility with WP 5.5 -> https://i.imgur.com/CBemnqf.png -> https://themeforest.net/item/newspaper/5489609
Therefore you have two options:
1. Update the theme
or
2. Use an WP under v5.5
Thank you for your understanding!

Calin
tagDiv Staff

Hi robsdesigns,
If you use this module https://cloud.tagdiv.com/#/single/page/Sections/1148 you can display in those flex blocks posts from your website, posts that can be filter by categories.
If you want to have only the design and to set on them links then you need to use the images elements from tagDiv Composer editor -> https://i.imgur.com/xZgR1SB.png here is an example -> https://i.imgur.com/Op8KaPe.jpg here is a row set in 3 -> https://i.imgur.com/0fRXODM.jpgthen add the image elements -> https://i.imgur.com/z3Y7IAa.png and -> https://i.imgur.com/SWcW7A0.jpg
Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi Anna Drummond,
You can do this only via email, please send us an email at contact@tagdiv.com and provide admin login We will take a look. Include a link to this topic in the email.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
This “contains unsupported shortcodes” is referring to shortcodes from untested plugins, is possible that some for the shortcodes that you set with tagDiv Composer to create this problem, normal the problem appear only after you save the page and you try to edit it again. The only fix for this is to revert the page to an old revision when that code was not set.
Hope that you can understand my explication, if not, let me know and I will try a better one.
Also my teammates via email will handle this problem.
Thank you for your understating!

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