Hi Rogger Baylon,
The cloud templates from the new pro demos are available for the moment only if you install the demo, but we hope that in 1-2 weeks will be available to be downloads from tagDiv Cloud Library.
Thank you for your understanding!

Hi Sommelierlife,

Using our theme you have 3 possibilities for mobile version:
-> use the responsive version of mobile theme (do not need to use the mobile theme plugin, or use it only for amp )
-> use the mobile theme plugin (this make your mobile version faster, but you need to set for pages content in mobile editor, right now you have this plugin enable).
-> create new content using tagDiv Composer -> https://i.imgur.com/EFibNEK.png when you set a mobile page, this overwrite the responsive version, but you need to have disable the mobile theme plugin, or use it only for amp, because the mobile theme plugin will overwrite this option. -> https://i.imgur.com/yuLUKaz.png

Hope this will help you!
Let me know the results!

Hi,

Make sure that you do not have set an offset for the search template -> https://i.imgur.com/WE37H6O.png -> https://i.imgur.com/1csC6yd.png also make sure that you do not have any plugins that can interfere with our theme.
If there is still a problem, please provide me a link to your website where I can check it.

Thank you!

Hi,
Now the mobile template for posts need to be set a little different from pages -> https://i.imgur.com/pOD25SS.png the options are the same, but you need to access theme from a different place ->https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Hope this will help you!
If there are still some problems, let me know!
Thank you!

Hi,
If I understand correctly you want to have a version for day and one or night, therefore you need the dark mode. Unfortunately for the moment our theme does not have this option, we hope to be add in the coming updates, until then the only thing that you can do is to use a plugin.
Thank you!

Hi SVPrasad,
If I understand correctly, you created a new content for mobile, using tagDiv Composer, but when you have set the mobile menu, did you choose a mobile menu ? make sure that you have made a mobile header and assign the header on both viewports -> https://i.imgur.com/VnEOBzQ.png -> https://i.imgur.com/89Z5U73.png
Let me know the results!
Thank you!

I that code is from the CDN, is possible to use the “Rocket Loader”, make sure that the Cloudflare is set as in our guide from here, then the WP editor should work.
Let me know the results!

Hi,

The text is save automatically after each letter, therefore is no need for a save button.
If the text does not get saved, then it can be a problem, most of these problems are cause by other plugin.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!

Hi,
Normal the share buttons should be display when the post content is display, but is possible to have some plugins that set the script to be load latter, then the post content is display first and only after that will be display the share buttons (usually this is from optimize plugins).
Please try only with theme plugins and see if there are some different results!
Thank you!

Hi,
If these have set the og: image, then these should display the images on share posts, just make sure that, the og is set as in our guide -> https://forum.tagdiv.com/facebook-share/ clear all ache and try again.
If there are still some problem, please provide a link where I can check them.
Let me know the results!
Thank you!

Hi msuantak, pleas do not share your privet information here on forum (license key or website credentials), this forum is open for all users that have Newspaper theme.
Please let me know with what I can help you, also if there are some problem, please provide some screenshots.
Thank you!

Hi,

If is a pro demo, then you have set a single post template from tagDiv Cloud Library and you an edit it using tagdiv Composer like this -> https://i.imgur.com/qNgKe8p.png select the element and remove the text -> https://i.imgur.com/FoSTCch.png

Let me know the results!
Thank you!

Hi,

I think that the code use to render the content -> https://i.imgur.com/YJMpA98.pngis somehow sort the code or does not recognize it.
Now I do not know exactly what can be the code target by the plugin that you use, sorry!

Thank you for your understanding!

Hi,
Please make sure that the homepage page for mobile is set on no mobile page. What you can do is to create a blank page set it for homepage, then set back to no mobile page.
-> https://i.imgur.com/bgU6iRy.png
Hope this will help you!
Let me know the results!
Thank you!

Hi,

Please make sure that all theme plugins are updated and enable -> https://i.imgur.com/mIP9k4E.png
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you want to go back to the previous version, you can do it using the option from here -> https://i.imgur.com/DgfrOM0.png
Theme
If there is still a problem, let me know, also please provide some screenshots or a link where I can see the problem.

Thank you!

Hi,
Most of these problems are caused by plugins, as in your case the theme can not recognize the images path -> https://i.imgur.com/c2IILhJ.png as I can see this image link was change by a plugin, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!

Hi,
If the problem appears only after you have set that sidebar, then the problem can be from the code/elements that you have on it. If the sidebar was made with widgets, what you can do is to remove the elements from that widgets sidebar -> https://i.imgur.com/IZ61pxF.png
Another thing that you can do is to revert to an old version of that page (revision) -> https://www.templatemonster.com/help/wordpress-how-to-revert-the-last-changes-made-in-postspages-revisions-management.html
Also we gave a guide for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Hi,
You can do that using tagDiv Composer, that is a cloud template and, using tagDiv Composer you can edit it like this -> https://i.imgur.com/DroPIep.jpg select the row and check the css tab -> https://i.imgur.com/vpkF04l.jpg is possible to need to do this for more rows.
If there is still a problem, let me know!
Thank you!

Hi,

If you want to install a demo, then you can install only the settings or you can install it with content, you can check more in our guide from here -> https://forum.tagdiv.com/installing-demos/
Also make sure that all theme plugins are enable -> https://i.imgur.com/9QEcw7D.png

let me know the results!
Thank you!

Hi, here is a guide for refund -> https://help.market.envato.com/hc/en-us/articles/209980383-How-do-refunds-work-
Hope this will help you!

Hi baresoledgirl,
We got an email from you in October 16thn, my colleagues will check it today.
Thank you for your understanding!

Hi,
Please make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you or your host does not has an Wordfence, firewall or security module these can block the plugins to be installed.
Also make sure that your folders permissions is as in this guide -> https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Thank you!

Hi,
If I remember correctly we gave a list with some elements that will be add i the coming update on flex blocks and I think that this is one of them, but I do not know in what update will be these add, sorry!
Thank you!

Hi,
I just checked your website, but as I can see now you are using the mobile theme plugin, therefore for me the table has the mobile layout -> https://i.imgur.com/fmPnhby.jpg, maybe this is because of the tablet resolution, please let me know what resolution you are using for table.
If this is not what you mean, please let me know!
Thank you!

Hi,
Maybe I do not explain correctly, make sure that you set the order you want on columns in the view port where you what to change the columns orders:
-> https://i.imgur.com/7cF5VQv.png
-> https://i.imgur.com/JB6Qbju.png
-> https://i.imgur.com/I1IyNif.png
-> https://i.imgur.com/tTXsDV9.png
Then select the row with these columns and set the layout per columns -> https://i.imgur.com/aXKcmDc.png
Let me know the results!
Thank you!