Hi,

Normal the view posts count for articles is a theme option, is possible that the one that you use before to not be the same like ours, usually the view posts in our theme starts from the moment you publish the article or in your case when you edit a post that was imported, then the counter is started.
No I can not see on your website -> https://i.imgur.com/h8An3FD.png where these post view are display and where are not, but if you want we can take a look, just send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi, we made a list for tests some more cache plugins, I think this one it is on the list. Unfortunately I do not know when these tests will be made, the only thing that I know is that it will be 1-2 cache plugins that we’ll be able to recommend to use with our theme.
Thank you for your understanding!

Hi,

The most easier it will be to use the responsive version, then the custom taxonomies will be display without problems.
If you want to use the mobile theme plugins and you are using a custom post type as in our guide from here, then it will be display on mobile theme too, if is a special CPT and you need to edit some files to can display it, for mobile theme plugin you need to do it in this folder -> wp-content/plugins/td-composer/mobile

Thank you!

Hi,

Our theme has only one review system that can be set only by the persons that have access to the posts.
If you need a feedback from users (to can users to set the reviews) then you need to use a plugin -> https://kinsta.com/blog/best-wordpress-review-plugins/

Thank you!

Hi GOadvance,

If you choose to use a demo, a pro demo, this can be edited using tagDiv Composer and you can set per -> https://i.imgur.com/6rDykCA.jpg -> https://i.imgur.com/5PUrEmV.jpg

Please provide me a link where I can see this indentations on the right and left of the blog, in this way I will be able to provide an working answer.

Thank you!

Hi financemediaromania, we recommend to use on pages only the builder that was used to create that page, for example, our demos are made using tagDiv Composer builder -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/ therefore the pages need to be edited only with this builder. If you want to use other builders we recommend to make a new page and use on it only that builder.
Also make sure that all theme plugins are activate (tagDiv plugins) -> https://i.imgur.com/4ANxgry.png

Let me know the results!

Hi,

Now is look that you do not have any advertisement in the header on mobile -> https://i.imgur.com/1Zme6d4.png
As I can see from your screenshot, you are no longer able to edit the homepage. If the problem appear only after you set that code in a page using tagDiv Composer, then the problem is with that code, what you can do is to revert to a previous version of that page (before you added the code) -> https://i.imgur.com/KKrTSJU.png -> https://www.wpbeginner.com/beginners-guide/how-to-undo-changes-in-wordpress-with-post-revisions/
Also we gave a guide for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Hope this will help you!
Let me know the results!

Hi,

You can use the theme with more cache plugins, but for the moment we have tested it only with WP Super Cache , also for cloudflare we have a guide here -> https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hi levantan, unfortunately the Facebook like button can be click/press only by users that are log in Facebook account, this is the way that the like button is working.
Thank you for your understanding!

Thank you for your suggestion, I noted it on our list for new features!
Have a nice day!

Hi,

Please make sure that the google fonts are enable in theme panel -> https://i.imgur.com/QJOyzJP.png also if you are using some cache plugins, please make sure that you are clearing all the cache.

Let me know the results!
Thank you!

Hi,

If all the requirements are as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ make sure that the problem is not from some extra plugin s that you are using or from host.
Also make sure that you are using the last version of theme and WordPress.

Let me know the results!
Thank you!

Hi,

If I’m right this problem appear when you open from social a post from your website, in most cases this problem is because the app or browsers use is not tested with our theme, for the moment our theme was been tested only with these browsers -> https://i.imgur.com/tgrTEr7.png
Also I made a note to our developers to make it compatible with more browsers and apps.

Thank you for your understanding!

Hi,

You need to make the same settings for the second flex block like for the first one, the only thing that you need to do differently is to set an offset -> https://i.imgur.com/a0oS21v.jpg

Hope this will help you!
Thank you!

Hi njnic, you can let us know your questions here on this forum (like you did with this topic) or via email at contact@tagdiv.com
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Hi,

If you are using the same footer templates, then I think that is just a cache problem, please make sure that you create all the cache you have more times after that check the results on more browsers.

If there is still a problem, please provide me a link where I can inspect it.

Let me know the results!

Hi,

Usually this problem with the share on socials can be solve using our guide from here -> https://forum.tagdiv.com/facebook-share/ also we recommend to use a ssl -> https://wordpress.org/plugins/really-simple-ssl/

Let me know the result!
Thank you!

Hi,

Yes, there is a workaround, you need to set the code from here -> https://pastebin.com/LK1PLxQA in wp-content/themes/Newspaper/functions.php at the end of file, this will fix the problem.

Thank you!

Hi,

Here are some articles for how to solve the problem with “There has been a critical error on your website. Please check your site admin email inbox for instructions”:
-> https://www.webfulcreations.com/there-has-been-a-critical-error-on-your-website/
-> https://www.wpfixit.com/wordpress-error-there-has-been-a-critical-error-on-your-website/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi SJB,
Sorry for the late answer, for the moment we do not work in weekend -> https://i.imgur.com/HBnJLAL.png

So if I understand correctly the block that you want to change is using the the td_module_15 this must be a block that is using the module 15 this can be find in theme files -> wp-content/themes/Newspaper/loop.php and theme plugins -> https://i.imgur.com/5LU8Zja.png -> wp-content/plugins/td-composer/legacy/Newspaper/loop.php
If this is not helping, please provide me a link to your website and let me know the titles that you want to be open in a new tab.

hope this will help you!
Thank you!

Hi, we received your email and our support team from email will handle this problem.
If you have other questions or problems, let us know!
Have a nice day!

Hi hitesh84131,

Please provide some more details about this, please provide the code you try to insert and let me know the way you tried to set this ad. Usually the amazone ads are quite sensible.

Thank you!

Hi James David,

Unfortunately for the moment it will be display on all devices the image size that is selected from here -> https://i.imgur.com/WFpcjdq.png -> https://i.imgur.com/j36FesG.png to can be set on full width of browser it need to be set in single post template on 100% and in Gutenberg on full size -> https://i.imgur.com/8deJb6T.png
I will make a suggestion to our developers about this option and hope they will add in the coming updates.

Thank you for your understanding!

Hi Titine,

Please make sure that the theme is activate and that you are using ONLY theme plugins (tagDiv plugins) -> https://tagdiv.com/newspaper-theme-installing-demos/ also please try withe other browsers too.
If the problem persists, please provide me some screenshots.

Let me know the results!