Hi,
Could you please provide a link where I can investigate this situation?
Thank you!

Hi,
We’re glad you were able to find a way to modify the services.
Have a nice day!

Hi,

The Cloud Templates are stored in the database, but one important thing to ensure is that you are using the same theme plugins on both websites. If, on the second website (the one where you want to import a Cloud Template), you have all the same plugins as on the main one, having additional theme plugins is not a problem. However, if it’s the other way around, it’s possible that the template will not look the same.
If you only need the Cloud Templates and want to import everything related to them, the best solution is to use the WordPress Import/Export tool and export only the Cloud Templates.
For the copy-paste method, go to Newspaper > Cloud Templates on the main domain. For example, if you want to copy a header, edit it, hover over the three dots, and click Edit: https://i.imgur.com/FUHR4iN.png
Then copy all the content. Next, go to the new website, open Cloud Templates, and make sure you paste the content into the correct template type. You can either edit an existing template and replace its code with the copied one, or import a Cloud Template (even a blank one) and replace its code with the copied content.
Just make sure that if you copy a Cloud Header, you paste it into a Cloud Header template, and if it’s a Single template, you paste it into a Single template.

Thank you!

Hi,
This situation usually appears because you are using the tagDiv Mobile theme plugin instead of the responsive version. To have the same layout and content as on desktop, please go to plugins and look for the tagDiv Mobile theme plugin, disable it, clear all cache, and the responsive version will be displayed.
I hope this will help you!

Hi,
If you have a new license key to replace the old one, you need to go to Newspaper > System status and click on the “Reset key” button. After that, use the new license key to activate the theme – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Thank you!

Hi,
If the changes apply when you are logged in, but when you check the website as a visitor, you no longer see the changes, then it is related to the cache you are using. Most of the time, this is resolved by clearing the cache.
Thank you!

Hi,
Please check whether you are using a Single Post Template (Cloud Template). If so, edit it using tagDiv Composer and verify whether the content is displaying twice. If it is, this indicates that the Single Post Content element has been added twice. Delete one of them, and the issue will be resolved.
Thank you!

Hi,
You are searching in the wrong place, the Cali Sight plugin is a theme plugin and is under Newsapper > plugins click on Dedicated Plugins for Prebuilt Websites and install it from there – https://i.imgur.com/pX8zG4j.png
Thank you!

Hi,
Please try this:
Edit the Newspaper theme and in functions.php file (wp-content/themes/Newspaper/functions.php) at the end of the file add the code from here -> https://pastebin.com/uAw5du5k then go to Newspaper theme panel, click on save settings button and check the social share if now are displayed.
Notice. After the social share are back the added code needs to be removed from wp-content/themes/Newspaper/functions.php
OR contact us via email at contact@tagdiv.com provide temporary wp-admin access and we’ll fix it as soon as possible.
Thank you!

Hi,
If you want to achieve the results from the image, then you can use the ajax category dropdown filter – https://i.imgur.com/ykKWrs6.png
https://forum.tagdiv.com/flex-block-settings-guide/ – https://i.imgur.com/L2NZsOx.png
I hope this will help you!

Hi,
Please do not share your credentials on the forum.
Usually, the solution is to add the code from the bottom of this guide – https://forum.tagdiv.com/requirements-for-newspaper/, meaning this one – https://i.imgur.com/ZlWT2NJ.png, in the htaccess file.
Then the issue should be solved.

Hi,

This happens because the logo element is different in the desktop header and the mobile header. To avoid having multiple H1s on the page, you need to disable the H1 on the logo in either the desktop or the mobile header so that only one logo has the H1 enabled.

Please check the “Disable H1 on logo” option for all logos except one. Only that single logo should have the H1 active.

View post on imgur.com

View post on imgur.com

Thank you!

Hi,
To resolve the search problem, it will be need to replace the current theme plugin tagDiv Composer with the one from here – https://cdn.tagdiv.com/wp-content/uploads/2025/11/td-composerfix.zip
Thank you!

Hi,

The Flex Block Builder is the correct element to use when you want to manually add taxonomy filters for your Custom Post Types. You can see an example here: https://i.imgur.com/C0reStv.png.
The Flex Loop Builder, on the other hand, works similarly to the Flex Loop and Posts Loop elements. When it’s used within Cloud Templates, it will automatically filter results based on the template context. For example:
– on a Category template, it will automatically filter by the current category.
– on an Author template, it will automatically display posts from the current author.
Let me know if you need help deciding which approach is best for your use case.

Thank you!

Hello,

Please follow the instructions outlined above. If you want to delete an empty column, it can only be removed by deleting the row that contains it. To do this, select the row and use the methods mentioned earlier.
Also, please note that empty columns are only visible within the TagDiv Composer on the frontend and will not be displayed.

Thank you,

Hi,

This issue has been resolved and will be included in the upcoming update. In the meantime, we recommend using a cloud template for your CPT. This approach ensures that the deprecated theme code is no longer used.

Thank you for your understanding!

Hi,
If you are referring to the block titles, then you need to edit the homepage using tagDiv Composer, select the block and check in the general tab the title you can remove/change it after your needs – https://i.imgur.com/532B75W.png https://i.imgur.com/qorxsCT.png
If this is not what you mean, please let me know!
Thank you!

Hi,
This can be resolved by adding a valid YouTube API certification in the theme panel – https://forum.tagdiv.com/youtube-api-key/
Thank you!

Hi,
Unfortunately, this element is not by default in the Gutenberg editor, but most of the users use the Yoast SEO plugin for their SEO, and this plugin adds the Yoast FAQ element – https://i.imgur.com/reCJkzZ.png https://yoast.com/how-to-build-an-faq-page/
Thank you!

Hi,
That menu element is added by the plugin tagDiv Opt-in Builder and the page where to link can be added from the dashboard> Opt-in Builder > Subscription > Pages and under “Login/Register page” – https://i.imgur.com/YjypNgr.png you can search for your page or n case you do not have one you can generate one using the create wizard pages button.
Thank you!

Hi,
Unfortunately, I can not view the provided video. Please provide a video format such as MP4, WebM or MOV.
Thank you!

Hi inpeaks,
I believe that you have some option or something interfering, because by default, using the theme and Yoast SEO plugin, you should have only one title tag – https://i.imgur.com/b3LT60B.png, even using the “Force rewrite titles” option from Yoast SEO is displaying only one title, and that is the one set by YOAST – https://i.imgur.com/0K8kprT.png https://i.imgur.com/plUD8Xn.png
Please do a test using only the theme and SEO plugins and without any cache to see if the problem persists, to be sure you do not have any extra plugins interfering. Also, check the title settings from Yoast.
Thank you!

Hi,
If that search section can be edited usng tagDiv Composer, then you can search on the element after the date, like this – https://i.imgur.com/U3BEntO.png
I hope this will help you!

Hi,
Most of the time, the problem is from a shortcode that is not compatible with our theme or a plugin conflict; therefore, after you set it with tagDiv Composer and save the page/cloud template, the next time you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision https://wordpress.com/support/page-post-revisions/

Thank you!

Hi uxengineer,
In case you want to display in a block the most commented articles, then you can use the element “Recent comments”.
Also, if you want to use the filters ” All time, Last 24 hours, Last 48 hours, and Last 7 days” make sure that the option under the theme panel > block settings > 24/48 hours and 7 days post sorting is enabled https://i.imgur.com/O9OOpuU.png also, the Ajax View Count should be enabled and you should have the view post cownt element on your post template https://i.imgur.com/iPqFKN6.png
Thank you for your understanding!