Calin Hi, According to your screenshot is displaying clearly that the extra title tag is added by the premium yoast seo – https://i.imgur.com/uEvRwPG.png now in case you want to keep the one from seo and remove the one from our theme, then it will be need to contact us via email at contact@tagdiv.com and provide a temporary wp-admin access to check it and provide a working solution. This is need because the Yoast SEO Premium has a stronger and different structure then the free version and the plugin.
Thank you!
Calin Hello,
This issue can occur for different reasons. One possible cause could be a plugin conflict, so please run a test using only the tagDiv plugins and check if the verification process works.
Another possible reason could be the permalinks. Please perform a test by setting the permalinks to ‘Plain’ and then check if the verification process works.
If it does work, it’s likely that you’re using an NGINX server, and you’ll need to configure pretty links accordingly -> https://cloudarcade.net/tutorial/pretty-url-on-nginx-server/ -> https://www.cyberciti.biz/faq/how-to-configure-nginx-for-wordpress-permalinks/
If none of these solutions work, it’s possible that a hosting option is interfering.
Please check these two solutions, and if the issue still persists, kindly contact us via email at contact@tagdiv.com and provide us with wp-admin and cPanel access.
Thank you!
Calin I’m glad that you figured out!
Calin Hi,
The image is store on imgur and is displaying the image from the theme panel > post settings > general post settings were the option for “enable article schema” option is located.
So, to set the JSON-LD script on a page use tagDiv Composer edit the page and add the HTML element – https://we.tl/t-SjCkdyTLvu
Calin Hi Jude,
Our theme adds the schema.org/Article markups by default. This option can be enabled/disabled from the theme panel > post settings > general post settings – https://i.imgur.com/16f1CJS.png. It is recommended that when an extra SEO plugin is activated, the option to not interfere be disabled.
If you want to set a JSON-LD script on a page it can be done using tagDiv Composer in HTML element.
Thank you!
Calin Hi,
3. If I am using “Category Cloud Template – Influencer,” is that the one I duplicate to make my changes?
You can use any category cloud template, not only the Influencer, but if you want the category template to be similar, only with some minor changes, then yes, that is the one you should duplicate and edit the duplicate template after that, and set it only on that category, as I mentioned above.
Calin Hi Alext8,
If the suggestions above aren’t working, I recommend reaching out to the Lightspeed support team. They will be able to provide better guidance on what to do next. Please note that our support for the Lightspeed plugin is limited.
Thank you for your understanding!
Calin Hi,
The tabbed content element will work only with pages, IDs, so please do not set category IDs because this will not work – https://i.imgur.com/yOWyXAI.png https://forum.tagdiv.com/use-tabbed-content-shortcode/
Thank you!
Calin Hi,
I understand. You can contact us in private via email at contact@tagdiv.com
Please provide screenshots and a link to help us understand the issue so we can identify what’s happening and offer a solution.
Thank you!
Calin I understand the way you wanted to work.
I’m glad you were able to find a workaround for it.
Calin Hi,
What I recommend is to have a complete backup for the website and database. After that, please disable all non-theme plugins and update the theme.
There are 2 methods that can be used, automatic theme update using the option from Newsapper > updates, or manually updating the theme. Both methods are explained in our guide from here – https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Calin Hi,
This notice was added in PHP v8 due to some changes in how PHP works.
If you’d like, we can help. Please create a full backup and contact us via email at contact@tagdiv.com
Provide a temporary WP-admin account, as well as FTP/cPanel access, and include details about the issue. We’ll check it as soon as possible.
Thank you!
Calin Hi,
Yes, we got it.
We will reply to your email as soon as possible.
Thank you!
Calin Hi,
This situation can be resolved by using a plugin that will add the og tags, for this, it can be use the Yoast SEO plugin or other individual plugins like:
OG — Better Share on Social Media
Open Graph
I hope this will help you!
Calin Calin Hi thalesbrandao,
I checked the topic related to your problem and this is different; you have a fatal error related to the amp settings + mobile theme for the slug. The situation in this topic was related to the notice that had been displayed on the website.
Please check the suggestion I provided in your topic; it should resolve the problem.
Thank you!
Calin Hi,
Checking the error log provided, it seems the situation is caused by the option for amp from the tagDiv Mobile theme plugin (I believe it is related to the slg selected for amp). What I recommend is to use FTP or cPanel and remove the td Mobile theme plugin. After that, the website should be back.
Thank you!
Calin Hi,
To add a video to the forum, it needs to be hosted on a platform as you did now.
It appears that my colleagues didn’t upload all the cloud templates for doctors to the cloud 🙁 but, do not worry, I will provide each template you need.
Now the CPT template, the one under the Cloud Templates > CPT/Taxonomies – https://i.imgur.com/4XyThJL.png will be used only on CPTs, (doctors is a CPT in taht case), now, in provided screenrecord I see taht you try to edit an article, so for articles will be used the Cloud Templates for Single Post Template, those are under Cloud Templates > General – https://i.imgur.com/eABjPhi.png (you can edit it the same use tagDiv Composer, select the flex block x and remove the cpt “tdcpt_doctors” from filter taxbs after taht use the module tab to chnage the module layout).
To add a module to Flex Block X or Flex Loop, you need to edit the template or page with tagDiv Composer, select the element – https://i.imgur.com/GfWkUEM.png first in the general tab, and remove the CPT type “tdcpt_doctors” – https://i.imgur.com/zPaJKVa.png after that from the Module tab, change between Module 1 and Module 2 – https://i.imgur.com/YgyJY9Y.png – https://i.imgur.com/nSJJZVy.png
For the flex block, the CPT that needs to be removed is under the filter tag, after that do the same with the modules, change to module 2 and back to module 1. Use the one you like the most – https://i.imgur.com/IpWFX3l.png
Calin Hi,
In case you want to use the tabbed content element and have multiple tabs, then for each tab you need to have a page with teh content you want to be displayed in that tab. After all pages for all tabs are done, you can add the page ID for each tab in part, save, and the section should work as you need.
Thank you!
Calin Hello,
I think this situation is created by the cache options from the cache plugin and the delayed outer option from the theme.
In case you are using WP Rocket, then is no need to use the theme option for footer delay because the plugin already has this kind of option – https://docs.wp-rocket.me/article/1835-automatic-lazy-rendering
Thank you!
Calin Hi,
I just checked the website and I see that the background color on the icon box element is on both desktop and mobile. Therefore, I recommend checking it with the tagDiv Composer.
Thank you!
Calin Hi Aleksey,
If you use a migration duplicate plugin for the website, then everything will be the same or if you want to only import and export the articles, then just use the wordpress tool for import and export and this will import all data https://learn.wordpress.org/tutorial/tools-import-and-export/
Thank you!
Calin Hi,
1. This can be done using tagDiv Composer, select the row holding the “empty column” that you want to remove and use the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard.
2. You can set an image on each category, go to the Theme panel > Category and open each category and upload a background image – https://i.imgur.com/Y0Rq1l7.png https://forum.tagdiv.com/set-background-category-page/ on the category cloud template, you should have the element “Category Background Image”.
3. You can do that, you can duplicate the global template (if you do not have a different one and you want to be similar) and make teh edits you want. After that go on that category and from the top bar select the category you want to have on that category (click on the name to get it with green like this – https://i.imgur.com/Pb7DrIU.png )
4. Yes, this thread will be open as long as it is needed.
Thank you!
Calin Hi,
What can be done is to use a different element, for example, using the Yoast SEO plugin, and this plugin adds the Yoast FAQ element – https://i.imgur.com/reCJkzZ.png https://yoast.com/how-to-build-an-faq-page/ that can be used as an accordion for your articles and CPT.
Thank you!
Calin Hi,
Could you please provide some more details?
Would you like to have a custom field in the backend (where the articles are added) that can be embedded in the posts? If so, I believe it would be easier to embed the video directly in the article.
Thank you!
