Hi,
If you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest. Also please note the allocated support hours mentioned in the top banner.

If you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http, also make sure that you have a good connection to internet.
Also in this topic I have provided a fix that can be done in theme files -> https://forum.tagdiv.com/topic/tag-div-composer-not-working-jquery-migrate-helper/

Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.

Let me know the results!
Thank you!

Hi,

1. What You can do is to regenerate the thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ and see if there are some difference or not, if the problem persists, please provide me a link where I can inspect this problem.

2. As I can see the mobile version is displaying correctly, this part from here https://i.imgur.com/q3XMLui.png is look like this because you can slide the posts.

Thank you!

Hi,

Normal the YouTube amp key is use to can display the subscribers in social counter, to can display a video background on row -> https://i.imgur.com/meGEDqK.png and for video playlist, the rest of option are using without this key, the implementation for YouTube api key was only to can keep these features, if you do not use theme or you can live without theme, then is no need to use the api key.
Also this https://i.imgur.com/waRO0Bh.png is just a recommendation, for best practices, secure and performance.

Thank you!

Hi,

With the configuration that you have now and the version of theme, everything should work normal, but if you want to make a theme update, before that you need to make a full backup to the website and database and only after that ma the update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/ I personal recommend to try first time B. Update the theme Manually and only after that use the option A.
Also here is another guide for the problem you mentioned -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-destination-folder-already-exists-error-in-wordpress/

Let me know the results!
Thank you!

Hi,

Using WordPress v5.5 and Newspaper v10.3.6.1 you need to add a widget in sidebar and you need to add a block as in my above example -> https://i.imgur.com/RpHxO4v.png

Hope this will help you!

Hi,

This is because you are using a PRO demo that is using cloud templates, that is why the theme panel settings are not apply. Using cloud template from tagDiv Cloud Library, you’ll need to edit the cloud template using tagDiv Composer and set on the elements the color and style you want
For example in order to change the share style, please edit the single post template witj tagDiv Composer, like this -> https://i.imgur.com/ZpxtjbP.jpg click on the share buttons and choose a style https://i.imgur.com/jyYrNlL.png after that do not forget to save the changes.
If you want to remove the view counter and comments use tagDiv Composer to edit the teplate -> https://i.imgur.com/2WTC8nR.png and use the right click on these elements and remove them -> https://i.imgur.com/9TJgyv4.png
Let me know the results!
Thank you!

Hi ray274, for Pro demos you can adjust the footer background image using tagDiv Composer -> https://i.imgur.com/IiUyWoi.jpg

If the problem persists, pleas provide a link where I can inspect this problem!
Let me know the results!

Hi

I just checked your website and for me this is working normal on mobile -> https://i.imgur.com/c7Ythld.png if the problem still persists, please provide some more details.

Thank you!

Hi bobprates, we tested only with this cache plugin (WP Super Cache) and we made this guide https://forum.tagdiv.com/cache-plugin-install-and-configure/ with the settings that need to be done and of us the results were very good.
Now if you are using other cache plugins is possible to interfere one with another.
You can use other plugins too, but we can recommend only these that were tested -> https://i.imgur.com/TqMsLUf.png for these untested plugins, you’ll need to find yourself the right settings.

Thank you!

Hi,

There is no problem, the only thing that is matter is that you could solved the problem!

Have a nice day!

Hi Jose,
What I mean above is that you have two possibilities:
1. choose the loop template -> https://i.imgur.com/UZu2VQi.png but this can not be filtered.
2. choose the block -> https://i.imgur.com/ZRebr1m.png this one can be filtered -> https://i.imgur.com/aUrBttA.jpg
Both are the same on layout, but can not be filtered in the same way. The loop template is normally use for templates.

Thank you!

Hi,
We will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new
Have a nice day!

Hi, please check the answer from this similar topic -> https://forum.tagdiv.com/topic/the-purchase-code-does-not-work-on-the-template/
Thank you!

Hi SallyResist, please provide some details and screenshots about the problem you are facing only in this way we can help you!
Make sure that you have installed the theme as in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/ and the theme plugins are installed and activate -> https://i.imgur.com/m5nIEEO.png
Make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and make sure that you do not have some firewall that can block the theme.

Let me know the problem you are facing!
Thank you!

Hi,

For this all you have to do is to edit the homepage with tagDiv Composer -> https://i.imgur.com/yqwVob2.png click on these elements, change the name and set the link -> https://i.imgur.com/EyJlbBn.png and do the same for the other one.

Hope this will help you!
Thank you!

Hi,

In most cases this is a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link where I can check this situation.

Thank you!

Hi Renu Bakshi,

1. Our theme was and is using the WordPress editor, before WordPress 5.0 was the classic editor and now the Gutenberg editor.
2. Yes, our theme has some features added in Gutenberg editor, these are usually marked like this -> https://i.imgur.com/5XyBf7F.png
3. We recommend that if you want to make a page to use or tagDiv Composer or Gutenberg editor, you can use both, but you will not be able to edit the content made with Gutenberg in tagDiv Composer, also the pages and posts can be build like before.

Thank you!

Hi,

This image appear to be on this element -> https://i.imgur.com/SK8dKZp.png please edit the homepage with tagDiv Composer, click on this element and check the image -> https://i.imgur.com/IQc8n8z.png
Also please check the menu you have set and make sure that you have this option disable -> https://i.imgur.com/wbj2Q7Y.png

Let me know the results!

Hi,

What I mean, is that if you are using this post style https://www.screencast.com/t/U0vqr5pde3Gx there is no option to set an image in this place -> https://i.imgur.com/w6w0Df0.png in that place you can add only an ad -> https://i.imgur.com/4JTgOcE.png
If you want you can try a single post template from tagDiv cloud library and you can use tagDiv Composer to edit it how you want.
Hope this will help you!

Hi,

What I can suggest is to try with a standard header not cloud header too see if in this way this problem still persists on facebook app.
Also, I add this as request on our list of features.

Thank you for your understanding!

Hi,

“Thanks, I had already done it, but I didn’t understand the logic. I put them all in now.”– the logic is simple, all blocks and grids can be filtered to can display the posts you want.

“How do I translate the internal page of a post?” if you want to translate the content for another language, this can be done only with some translate plugins like WPML.
If this is not what you mean, please let me know what do you want to achieve.

Thank you!

Hi doddm, as I said above the Gadgets Pro demo is using two cloud headers, one is set as default in theme panel for and one is set individual per cloud templates with tagDiv Composer. One of these cloud header is an overlay header and the other one is a normal header.
If you import the cloud header template 62 and you set it in theme panel this should look like this -> https://i.imgur.com/ZAM7bVl.png also you can set the header individual with tagDiv Composer from here -> https://i.imgur.com/mSaMiLf.png -> https://i.imgur.com/5VNrhaL.png -> https://i.imgur.com/Cg2TlaA.png -> https://forum.tagdiv.com/header-styles/
If there is still a problem, let me know!
Thank you!

Hi, I think that you can use the guide from here -> https://www.sitepoint.com/atoz-css-z-index/ I think that if you set the position on elements from body then the z-index should be apply correctly and yes, in this case when you use a negative z-index this will be set under page, I thin that the negative z-index is use more for elements like :before or :after.
Here is an example -> https://i.imgur.com/DmPiq9J.png
body p, #sections {
position: relative;
}
#sections {
z-index: 9!important;
}
#graph.graph-scroll-fixed, .mapDiv {
z-index:1!important;
}
Hope this will help you!

Hi,

to remove these element from pages/homepage you can do it in two ways:
– you can use the option from theme panel (this is a general option) -> https://i.imgur.com/0oSs7ys.png and -> https://i.imgur.com/jPVCJmA.png
– using tagDiv Composer -> https://i.imgur.com/Vq4wv7H.jpg this can be use on flex blocks and flex grids -> https://i.imgur.com/dSC4Kmj.jpg
To remove these elements from inside a posts, there are also two methods, one for standard templates, for these you can use the options from theme panel -> https://i.imgur.com/ykka05g.png or if you are using a pro demo or a single post template from tagDiv Cloud Library, then you can edit it with tagDiv Composer and use the right click to remove the elements you do not need -> https://i.imgur.com/PpkdQOF.png -> https://i.imgur.com/zvZfWyg.jpg

Hope this will help you!
Thank you!