Hi, if there is still a problem, let us know!
Have a nice day!

Hi,

If you want to add the Revolution Slider only for mobile theme plugin on pages, then you can use the mobile editor and you can set there the shortcode from Revolution Slider -> https://forum.tagdiv.com/the-mobile-theme/ -> https://i.imgur.com/ypAakBd.png

Thank you!

Hi, please check this topic -> https://forum.tagdiv.com/topic/instagram-legacy-api-permission-basic-permission-was-disabled-on-june-29/
This problem will be solved soon!
Thank you for your understanding!
Alex N.

Hi,

If you want to use meta description on your website, we recommend to use a seo plugin like Yoast SEO: -> How to Add Keywords and Meta Descriptions in WordPress

Thank you!

Hi,

Yes, the code for analytics can be set in this place in theme panel -> https://i.imgur.com/EKCss3G.png
There are multiple headers in our them, for example if you are using tagDiv Standard pack the file that you want to edit is this one -> wp-content/plugins/td-standard-pack/Newspaper/header.php if you do not use standard pack, only tagDiv Cloud Library with tagDiv Composer, then the file is this one -> wp-content/plugins/td-composer/legacy/Newspaper/header.php

Thank you!

Hi,

You can check the roles and capabilities for WordPress by checking the WordPress documentation from here -> https://wordpress.org/support/article/roles-and-capabilities/

Thank you!

Hi,

If you are using the last version of theme, Newspaper v10.3.5 then you can remove the footer from these pages using tagDiv Composer -> https://i.imgur.com/R5ylmGj.png ->

View post on imgur.com

Hope this will help you!
Thank you!

Hi,

If these custom files will display the same url and title, then you can set it using with tagDiv Composer , if this is not what you mean, please provide some more details.

Thank you!

Hi,

Unfortunately foe the moment the cloud files can not be set in a child theme, sorry!
Child theme -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you for your understanding!

Hi,

I asked our colleagues from emails about your problem, the thing was that your email was found in our spam, that is why you do not get an answer until now.
They are looking right now to your problem!

Thank you!

Hi,

Yes, these can be filtered individual because are two different blocks.

Thank you!

Hi,

This is not indicate, because can appear some problems (we never test it without that code), also if you want to try, you can do it, but first time, please make a full backup toe your website and database, in case that something is going wrong to can restore the backup.

Thank you!

Hi,

I see now, unfortunately our theme do not has this option, but I think that it can be achieve manually, when you write a post, you can set the “Leer” with a h2 or 3 and you can set the post title that you want to be inside the article with a link on it, indeed this method will take some time to use it and it can be use for the new posts.
Maybe there are some plugins that can insert in the post content other related posts, something like this plugin -> https://wordpress.org/plugins/intelly-related-posts/

Thank you!

Hi,

I’m glad that the above information was helpful!

Thank you!

Hi,

The thing is that the anchors that you set in Business directory will be executed only the first time when the Business directory is not visited, after that the page will not longer load and will only search for the anchors, on desktop this is working, but on mobile not, what you can do is to set before the #tag the ? like this -> https://i.imgur.com/12tAKC6.png setting this parameter in your menu elements should fix the problem.

Let me know the results!
Thank you!

Hi, please check this topic -> https://forum.tagdiv.com/topic/instagram-legacy-api-permission-basic-permission-was-disabled-on-june-29/
This problem will be solved soon!
Thank you for your understanding!
Alex N.

Hi emmalabbe,

The AJAX CATEGORIES DROPDOWN is not working with these filters -> https://i.imgur.com/PwNWHkn.png this -> https://i.imgur.com/m6ehCs9.png is a separate filter that will be set when you choose a category, this will display all the posts from that category.

Thank you!

Hi,

Make sure that the color for ad box is not #fff (white) -> https://i.imgur.com/13zlcRq.jpg -> https://i.imgur.com/13zlcRq.jpg

Hope this will help you!
Thank you!

Hi,
For this you need to use the amp with mobile theme plugin -> https://i.imgur.com/z7AwyCc.png -> https://i.imgur.com/7PuUewC.png
Also make sure that you are using the custom fonts .woff that you set in theme panel, these file be display after default font.
Hope this will help you!

Hi nicolaparente,

We recommend to use the amp plugin with mobile theme plugin, in this way You’ll get a better experience, also for cache we recommend to use WP Super Cache plugin with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope this will help you!
Thank you!

Hi,

Please try this custom css to remove the borders -> https://i.imgur.com/QfNRJ4i.jpg
body .post .td_block_wrap .wp-block-image.is-resized {
border: 0;
}
The code need to be set in theme panel> custom code> custom css.

Hope this will help you!

Hi,

TagDiv Composer should look like this -> https://i.imgur.com/cPiPgZ1.png usually when is display like in our screenshot is a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi Screen Bunny,

If you want we can take a look to this problem with smart list and sold loading when you use it.Please make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If you are referring to author page -> https://i.imgur.com/TiOsfR2.png then yes, in this way is should be display, the author box should be at the top.
If you want to change it at the bottom, you need to change it in theme files wp-content/plugins/td-standard-pack/Newspaper/author.php -> https://i.imgur.com/DajYOi9.png or you can use a cloud template from tagDiv Cloud Library and you can edit it using tagDiv Composer.

Thank you!