Hi,

I think that you are using an extra plugin, please provide some more details.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG
If this is not what you mean, please provide me some more details.
Please notice that you can not delete the empty column only the row that contain empty columns.

Thank you!

Hi RiccardoGelli,

Yes us can achieve 5 columns, you can achieve this using tagDiv Composer, for this on your page or homepage you need to use tagDiv Composer, add a row, this can be stretch and you can choose the layout you want -> https://i.imgur.com/pN6vZwR.jpg let’s that you make those settings -> https://i.imgur.com/ISdhMND.jpg now the row is set in 2 but you need it in 5 so you need to set a width in % on each empty column like this -> https://i.imgur.com/aNtYAfw.png -> https://i.imgur.com/vFhzXBl.jpg after that drag an inner row in each empty column -> https://i.imgur.com/FcUVItl.png -> https://i.imgur.com/wUvuvEl.png -> https://i.imgur.com/MlYoS7f.png and in this way you get the 5 columns.

Also please do not use both plugin (tagDiv Cloud Library and WP Bakery), please choose only one.

Thank you!

Hi,

These is the only guide we have for page speed -> https://tagdiv.com/how-to-increase-page-loading-speed/
Also there are other guides from our users that can be use-> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Please understand that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hi,

Make sure that you select the full size of image in tagDiv Composer when you upload the image -> https://i.imgur.com/O4GmQi2.jpg

Let me know the results!
Thank you!

Hi,

Here is a video how is working your website for me -> http://www.filedropper.com/jump_1 also there is a transition effect set on cloud menu that it will load it after the header is loaded.

Thank you!

Hi,

For removing the the js you can try some functions like this one from thus article -> https://wavemotiondigital.com/2016/07/16/remove-new-relic-javascript-from-wordpress-amp-pages/ also I think that Largest contentful paint is a new element added in google speed tester, we’ll make some investigation to make the theme better for Largest contentful paint too.

Thank you for your understanding!

Hi,

Our theme do not has this option, you’ll need to use an extra plugin, unfortunately we cannot recommend one because there is no such plugin tested with our theme.

Thank you!

Hi,

Using the mega menu will be display all the post from that category and subcategories from that parent category.
If you are using a cloud header from tagDiv Cloud Library, then you can edit it with tagDiv Composer and adjust a little the mega menu -> https://i.imgur.com/oD9Dx2m.jpg

Thank you!

Hi,

We’ll cheek and try to solve this problem via email!

Thank you for your understanding!

Hi,

Using flex block you’ll be able to adjust the layout per device -> https://i.imgur.com/yE5ihsn.png -> https://forum.tagdiv.com/flex-block-settings-guide/

Hope this will help you!
Thank you!

Hi,

This is a them plugin, it can be install and activate from newspaper > plugins -> https://i.imgur.com/WOAkvfA.png

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

In Newspaper v10.3.3 was add a better support for WPML plugin ->https://i.imgur.com/vAjt3aG.png now you can set the header, footer, category and single template on each language in them panel, for this you need to use the translate for cloud templates -> https://i.imgur.com/Y99kgbB.png in this way on each language you’ll have only the templates made for that language, for example https://i.imgur.com/UJbzFFp.png -> https://i.imgur.com/TWZLxQZ.png -> https://i.imgur.com/CjsSkAC.png
You can duplicate a cloud template like this -> https://i.imgur.com/BLYyLc4.png after that you can edit it with tagDiv Composer.

The second method is the classic one using the strings translate, this is more harder -> you need to use the this option -> https://i.imgur.com/59kl17v.png in order to use the string translate, for example for the header -> https://prnt.sc/rumozl and in WPML String -> https://prnt.sc/rumqn5 then you need to set the id of the header you want to be set for that language -> https://i.imgur.com/ghCu54I.png -> https://i.imgur.com/UAgVTC6.png -> https://prnt.sc/rumrbd

Hope this will help you!
Thank you!

Hi,

TagDiv Composer is the core of the theme -> https://tagdiv.com/tagdiv-composer-page-builder-basics/
Please use the amp plugin with the mobile theme plugin as in our documentations from here :
-> https://forum.tagdiv.com/the-mobile-theme/
-> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Use one of these options for amp -> https://i.imgur.com/xM75y2R.png in this way the invalid markups will be solved and the amp will work better.

Also you can use the settings from theme panel, these will be apply for amp and mobile theme too -> https://i.imgur.com/6QXJvFR.png -> https://i.imgur.com/mi0qdQf.png

Let me know if the problem persist!
Thank you!

Hi,

Indeed is look that this option is not apply on mobile theme plugin, as a quick fix you can use this custom css:
.td-social-sharing-button{ border-radius: 50px;
}
The code need to be set in theme panel> mobile theme > custom code> css.

Thank you for your understanding!

Hi,

Please note that we try to answer to as meany topics we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM also we had a day off.

Our theme has an option in theme panel where you can set an image that we’ll be place for no-thumbs -> https://i.imgur.com/jGNkbp4.png

Thank you for your understanding!

Hi,

If you are using the Newsletter plugin this need to be set as in our documentation from here -> https://forum.tagdiv.com/the-newsletter-plugin/ -> https://www.screencast.com/t/jdwF99utfjHS -> https://i.imgur.com/ziLPtof.png also you can set the MailChimp in a column text in text area -> https://imgur.com/uSzeDMv

Thank you!

Hi,

When the website is on server, let us know and we’ll help you!

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you installed the theme as in our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please provide me a link to your website, in this way i will be able to provide the right css that it will work for you!

Thank you for your understanding!

Hi,

As a suggestion to fix this you can set the code in head of file like this -> https://i.imgur.com/og95MdX.png this should fox the problem
<style>
.td-post-template-5 .td-post-header header .entry-title { font-size: 22px; line-height: 30px; }
</style>

Hope this will help you!
Thank you!

Hi,

You you can set a z-index, unfortunately I can not check the problem if I’m not loged.
As I can see you are using a cloud header, this can be edited with tagDiv Composer and set the z-index -> https://i.imgur.com/iu2B9iQ.jpg

Thank you!

Hi,

If I understand correctly you want to set a color for all the links from your website, if is so then the option that can do this is “THEME ACCENT COLOR” -> https://i.imgur.com/TCiF0V5.png or you can use a custom css

Thank you!

Hi,

This will adapt after the length of elements that are show (category, post title, author, date …).
In order to make them to look the same size, you’ll need to set an excerpt on title and post content like this -> https://i.imgur.com/o8UQm5B.png
Big Grid Flex Settings -> https://forum.tagdiv.com/big-grid-flex-settings/
Also you can set the excerpt on words or letters from theme panel -> https://i.imgur.com/c7Q8ckX.png
Here is a similar topic -> https://forum.tagdiv.com/topic/flex-block-1-and-same-blocks-height/

Thank you!