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Calin
tagDiv Staff

Hi,

1. Unfortunately in category template there is no option to select the color for reviews, sorry, this can be done only with custom css -> https://i.imgur.com/aiYXs4b.jpg -> .tdb_module_cat_grid_1 .td-icon-star{
color: #fef;
}

The code need to be set in theme panel> custom code> custom css.

2. Indeed this option is only on flex block 1, if you want to have the same color for reviews stars you can use this custom css
.td-icon-star{
color: blue;
}

This code should apply for all elements.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

That is an ad, most probably an adsense, if you want to set the ad in sidebar too, then you need to check first if you are using a cloud template or a standard template for posts. If is a cloud template the ad need to be set with tagDiv Composer in ad box element, if is a standard template, the code can be set in a sidebar widget that is assigned to that post.

Thank you!

Calin
tagDiv Staff

Hi,

1. There are two possibilities that can provide this problem.
a. The thumb is not generate correctly, this can be fixed using our guide from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
b. Is possible to be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
2. The image is not appear because not all your posts and pages has set the featured image -> https://forum.tagdiv.com/featured-image-or-video/
Unfortunately there is no option to filter the results from search page, but it can be achieve using a function: How to Exclude Pages from WordPress Search Results.
I recommend to set the code in functions.php from child theme, in this way you’ll not lose the changes when you’ll make a theme update.

Thank you!

Calin
tagDiv Staff

Hi,

Please note that after you are set the amp option for amp plugin from inside the mobile theme plugin, your posts and pages will become amp version too, but Google will need to index these new versions of mobile.

Thank you!

Calin
tagDiv Staff

Hi alexandria,

Just let me know about what space is about and I will try to help you! maybe you’ll like it more like this -> https://i.imgur.com/W4XfSKI.png
.td-footer-wrap {
margin-bottom: 16px;
}
.td-mobile-footer-wrap .block-title {
margin: 0 0 16px 0;
}
.td-mobile-footer-wrap {
padding-bottom: 16px;
}

Thank you!

Calin
tagDiv Staff
SEO - reply

Hi,

What you ca do is to make some testes, for example check the traffic only with theme plugins (tagDiv Plugin) and see if there are some changes or not.
Also the best way should be if you could test it with the theme that you had before, but as I know the theme should not affect the visits on your website.

Thank you!

Calin
tagDiv Staff

Hi fohlenhautnah,
Please provide me a link to your website where I can check this problem.
Thank you!

Calin
tagDiv Staff

Hi,

For me the plugin is working without problems, I’ve set the shortcodes -> https://i.imgur.com/PVsRcqR.png in homepage using tagDiv Composer builder and I set the shortcode in a column text in text area -> https://i.imgur.com/0qcjnEz.png -> https://i.imgur.com/Z0Zc4fE.png also I set the shortcode inside a post and is working -> https://i.imgur.com/j7jeD0I.png
Please make a test and try only with theme plugins and that shortcode and let me know how is look for you.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also is possible that you deletes some images that were set in theme panel or pages, and the link is still set in that place (theme panel or pages).

If there is still a problem, please provide me a link where I can inspect this problem.

Thank you!

Calin
tagDiv Staff

Hi itgrcapitallink,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Unfortunately your link is not working -> https://i.imgur.com/bcyBG1b.png
You can use mobile theme plugin, this will make your mobile version faster, but will have a different layout and for pages you’ll need to set a new content in mobile editor, please check our documentation from here -> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Calin
tagDiv Staff

Hi,

If you are using the options from theme panel, you can use this option -> https://i.imgur.com/JETyWVx.png

Thank you!

Calin
tagDiv Staff

Hi,

In order to fix the problem with tagDiv Composer, please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also I think that you want to use a sticky column -> https://tagdiv.com/multiple-sticky-sidebars/

Also there was some new implementations in them plugins, that make the theme faster, please disable tagDiv plugins, delete theme and reinstall the plugins from Newspaper > welcome section (you can install them one by one from Newspaper > plugin).
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/

For the multi-langue plugin, Unfortunately we do not tested the polylang plugin with our website, you have tested only the wpml plugin, but this do not mean that you can not try polylang .
For WPML please check this similar topic -> https://forum.tagdiv.com/topic/the-wpml-integration-is-buggy/

Let me know the results!
Thank you

Calin
tagDiv Staff

Hi samashi12 if there is still a problem, please check the answer from this topic -> https://forum.tagdiv.com/topic/changing-the-home-landing-page-to-another-page/#post-350017
Thank you!

Calin
tagDiv Staff

Hi @Oussamalaloui and @samashi12,

Please checked our documentation for homepage – How to build and set it -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
If there is still a problem, let us know!

Thank you!

Calin
tagDiv Staff

Hi,

I just checked you website and no is displaying correctly.
If there is still a problem, please provide some screenshots and a link to that problem.

Thank you!

Calin
tagDiv Staff

Hi purart, if you have other questions or problems, let us know!
The Mobile Theme -> https://forum.tagdiv.com/the-mobile-theme/
tagDiv AMP Plugin Tutorial -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Have a nice day!

Calin
tagDiv Staff

Hi BattleGrind,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also there was some new implementations in them plugins, that make the theme faster, please disable tagDiv plugins, delete theme and reinstall the plugins from Newspaper > welcome section (you can install them one by one from Newspaper > plugin).
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you

Calin
tagDiv Staff

Hi,

If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).
If this is not the problem please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots with the problems you are facing.

Let me know the results!
Thank you

Calin
tagDiv Staff

Hi,

If the theme settings are set as in our guide and there is no plugin conflict and you are sure because you test it, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you

Calin
tagDiv Staff

Hi,

Unfortunately there is no option for this, the nofollow can be add only manually in theme files.

Thank you for your understating!

Calin
tagDiv Staff

Hi,

1. You can use tagDiv Composer and add the icon element ->https://i.imgur.com/wSvYyhX.png -> https://tagdiv.com/tagdiv-composer-page-builder-basics/this should work, just make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

2. The popular post sorting requires this option to be active in the theme panel
https://forum.tagdiv.com/7-days-post-sorting/
Once you activate that setting the theme will start counting the views posts get. For this to happen the post views have to be active – http://prntscr.com/nli2rx

3. Unfortunately, there is no Archive plugin tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

4. Please make sure that you use tagDiv Composer -> https://tagdiv.com/tagdiv-composer-page-builder-basics/ -> https://i.imgur.com/HVxBdFO.jpg

5. Indeed now in last version if you are using Visual Composer with cloud templates can appear problems, using only with tagDiv Composer can work, but tagDiv Cloud Library must be disable.

6. You can add social icons using tagDiv Composer -> https://i.imgur.com/MQNJE7q.jpg or if you are using some standard demos, you can use the social from them panel -> https://i.imgur.com/T2IfzcD.png

Thank you!

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