Hi,
I’m glad to hear that you managed to resolve the situation, and thank you for sharing this with our community!

Hi,
Please make a test on a new page. If tagDiv Composer is working, then it is related to something from that page; if it is not working, then it can be from the cloud header, cloud footer, or even from an extra plugin.
Thank you!

Happy to help!

Hi,
Please do not share your private license key on the forum! For this situation, you should contact us via email at contact@tagdiv.com and provide your private details.
I removed the key from your message, and I made the request to be checked.
Thank you!

Hi,
If you want, we can set more for you. For this, please contact us via email at contact@tagdiv.com and provide the WP-Admin access.
Or if you refer to add it yourself, then edit the Newspaper theme and in functions.php file (wp-content/themes/Newspaper/functions.php) at the end of the file, add the code from here -> https://pastebin.com/uAw5du5k then go to Newspaper theme panel, click on the save settings button and check the social share if it is now displayed.
Notice. After the social share are back the added code needs to be removed from wp-content/themes/Newspaper/functions.php
Thank you!

Hi,
What cna be done is to set the title length smaller – https://i.imgur.com/IbUdvjW.png or another solution will be to add an extra class on blocks you want to apply a custom css to overflow the title: https://i.imgur.com/DOlMaKS.png
.my-cls .td_module_wrap .entry-title {
overflow: hidden;
height: 25px;
}
The css can be set globally in the theme panel under custom code, custom css, or only in that page/template inside a raw css element.
I hope thsi will help you!

Hi,
Please disable the tagDiv Mobile theme and amp plugins, clear all cache, and check again; it should be displaying the responsive version.
To set the logo on the responsive version, use tagDiv Composer, select the mobile viewport and replace the mobile logo – https://forum.tagdiv.com/header-manager/ https://i.imgur.com/6FG3i0K.png

Indeed, there is a problem with the counter; I have issued a notice for our developers to check it.

Hi,
The option will usually allow only the articles made by that user to be deleted – https://i.imgur.com/B7KQ9cj.png (if the user made/published an article, then he will be able to delete it).
Thank you!

Hi,
It seems there’s an issue with the counter not displaying the correct number. Upon reviewing, I noticed that when a filter is applied, it shows all the articles, but the counter isn’t updating accordingly.
I’ve reported this issue to our development team for further investigation.
Thank you for bringing this to our attention!

Hi,

Is this situation happeing when you are logged in? We had a similar situation, and it was related to the cache.
Also, could you please provide a link to check it with an iPhone?

Thank you!

Hi,

That is a social “Xing” but the link is not correct it should be set with http and www – https://i.imgur.com/9zUGDpS.png

Thank you!

Hi,
Please get in touch with us via email at contact@tagdiv.com and provide the license key so we can make a request for it to be checked.
Thank you!

Hi,
Yes, for this please use our email address contact@tagdiv.com provide there the screenshots and include the link of this topic to identify you faster.
Thank you!

Hi,
Most of the time, the problem is from a shortcode that is not compatible with our theme or a plugin conflict; therefore, after you set it with tagDiv Composer and save the page/cloud template, the next time you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision https://wordpress.com/support/page-post-revisions/

Thank you!

Hi,
It can be set under the wp debug – https://i.imgur.com/KNT6lxo.png
Thank you!

Hi,
Can you please provide some screenshots of the settings for the header and footer in the theme panel?
Thank you!

Hi,

When the WP Editor from tagDiv Composer fails to load and an error appears in the browser console, it’s often caused by a .htaccess file containing a ‘deny’ rule. This is typically configured in each WordPress subfolder – https://i.imgur.com/RUQWShs.png – https://i.imgur.com/NfenCCr.png – https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hi,
You’ll need to create a new page using tagDiv Composer and add the Post List element, as described in this guide: https://forum.tagdiv.com/credit-system/ once the page is ready, take the page ID and add it under “Custom Pages”, where you’ll see three columns: Page ID, Title, and Icon.
Set the title you want for that section/tab and choose an icon. This extra page will then appear in the dropdown menu and in the My Account section when a user is logged in.

The Logout option is simply a button that disconnects the user from the site, and Subscriptions is included by default and will also be displayed.
Thank you!

Hi,
Polylang has not been tested with our theme, therefore we are not certain about the exact issue you are facing or how it can be resolved.
Please try the suggestion from the following guide: https://polylang.pro/documentation/support/getting-started/create-menus/
I hope this will help you.
Thank you!

Hi,
I think that you want to have something similar to the filter from this demo – https://demo.tagdiv.com/newspaper_job_hunt_pro/jobs/, then just make sure that you set the filters like this – https://i.imgur.com/BTtHHTI.png, make sure that the option Hide empty terms is not checked.
Thank you!

Hi,

I see that in most cases the counter works correctly, where it doesn’t work correctly seems to be here https://francegallcollection.fr/tous-les-vinyles-de-france-gall/?tdb_tax_formats=cd-album and I think it has to do with the structure of the categories/taxonomy, but in the rest the filter count seems to be ok.
depending on the settings (according to the current settings) of each filter when selecting a category/taxonomy it will show the total number of core articles it will display, for example if the current category has 3 articles and I want to select one that has 5 articles, the counter next to that category will show 8 https://i.imgur.com/Bqp1eId.png

Thank you!

Hello,

We have a guide for this, so you can add an extra tab under my account to display the posts unlocked with credits https://forum.tagdiv.com/credit-system/

Thank you!

Hi,
If you have the last theme version Newspaper v12.7.3 and the opt-in builder is updated to the latest version 1.7.3, then please contact us via email at contact@tagdiv.com and provide wp-Admin acess, and we’ll also need strip access or screenshots with the settings you have.
Make sure this is set as in our guide https://forum.tagdiv.com/stripe-setup/
The theme files processing the strype are:
wp-content/plugins/td-subscription/includes/tds_api.php
wp-content/plugins/td-subscription/includes/shortcodes/tds_subscription.php
Thank you!

Hi,
Please contact us via email at contact@tagdiv.com and provide the license key. We’ll make a request for it to be checked.
Thank you!