Hi,

Newspaper theme was tested only with last version of Safari (v13).
Also we tested the theme on ipad pro and everything was correctly on it.
Please try with other deceives too and let us know the results!

Thank you!

Please do not spam!
We’ll answer to your topic too!

Hi,

Please do not replay in your topic, this will only delay the time until you get the answer, we answer in topics from oldest to newest.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
“Edit With TagDiv” will work only on pages, this is a page and cloud template builder.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and screenshots also a link to your website -> https://i.imgur.com/RozCXaR.png.

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

That flesh/slide of background color is not from theme, usually is from some plugins, or it can be from rocket loader.
Please set the rocket loader to off like in our guide ->https://tagdiv.com/how-to-set-up-cloudflare-cdn/
Please clear all cache after you change the settings.

Thank you !

Hi,

Unfortunately our theme do not have this option, maybe you can achieve it using some plugins.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and screenshots.

Thank you!

Hi,

Please try to regenerate the thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Also the flex blocks can be adjusted to look the same as block 7 you can import it from cloud section -> https://i.imgur.com/TH3cnKo.jpg -> https://i.imgur.com/L63X4LU.png -> https://i.imgur.com/PmlPf1v.png -> https://i.imgur.com/6507S0l.png the block will be set at the bottom of the page/template and you can drag it from there where you want.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, please provide me a link to your website and some more details and screenshots.

Let me know the results!
Thank you!

Hi,

I just checked this id and is working -> https://i.imgur.com/ZazljP7.jpg
Please make sure that you have the last version of theme, Newspaper v10.3.2
Also please deactivate all non theme plugins, clear all cache and try again using our guide from here -> https://forum.tagdiv.com/instagram-widget/

Let me know the results!
Thank you!

Hi,

Make sure that the image that you try to set in the post content is enough big to be display bigger, maybe that is the full size of image.
I can try to help you if you provide me a link to that posts.

Thank you!

Hi,

If the code need to be set in the footer (body) before the </body> tag in HTML then you can set the code here -> https://i.imgur.com/gFdg3C3.png

Thank you!

Hi,

The “More article Box” -> https://i.imgur.com/tGyxitr.png can be use only if standard pack plugin is activate ->https://i.imgur.com/hWPrZFg.png

Thank you!

Hi,

our theme do not control the size of images from woo-commerce, but I can try to help you if you provide me a link where I can inspect these images, in this way I will be able to provide an answer.

Thank you!

Hi,

On flex element you can exclude posts from authors or display only post on from some authors -> https://i.imgur.com/u3tUxqQ.png but what you need can not be achieved, sorry.

Thank you!

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

I have seen multisites using the Newspaper theme successfully, but we haven’t actually made any testing for ourselves unfortunately, therefore we do not know if we’ll work or not correctly. Maybe at some point we will begin testing, can’t say for sure. You could enable multisite in WordPress and make tests.

Thanks

Hi,

Please use the mobile theme plugin with the amp plugin, with one of these two options -> https://i.imgur.com/BT6NvNJ.png this should fix the problems.

Let me know the results!

Hi,

For the moment we can provide the support only on this email contact@tagdiv.com and forum.

Thank you!

Hi,

Please check the answer in that topic.

Thank you!

Hi,

Sorry but the problem is from your configurations and untested plugins, to convince yourself please check our demos on Newspaper X
-> https://demo.tagdiv.com/newspaper_local_news/
-> https://demo.tagdiv.com/newspaper_pro/
If you want, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and we will take a look and identify the problem you have on your website. Include a link to this topic in the email.

Thank you!

Hi,

If you want to have the whatsapp share button mo desktop to please add the below custom css in Newspaper>theme panel>Custom code>Custom css
.td-social-whatsapp, .td-social-line, .td-social-viber {
display: inline-block;
}

-> https://www.screencast.com/t/lEpxmeig6

Thank you!

Hi,

TagDiv Composer is a page and cloud templates builder and it can be use for single post templates (post layout), but you can not write post content with it.

For the background color, you can use the options from Gutenberg -> https://i.imgur.com/iXFkU5D.png

Thank you!