Hi,
We’ll be carefully if it will be need to inspect the server.
Thank you!

Hi,

The logo from the Gadgets Pro demo is a SVG -> https://i.imgur.com/kPqFepY.png witha a text logo -> https://i.imgur.com/qX3AAJM.png the SVG seems to be 30px width.

Hope this will help you!
Thank you!

Hi,

What element are you using footer menu in the sub-footer?
If is a list menu you can use this option -> https://i.imgur.com/KQJdh0R.png
For mobile horizontal menu -> https://i.imgur.com/e6qCQMT.png
Also there are customer that use the header main menu in footer/sub-footer, unfortunately this is a little hard to align center.
We recommend to use the first two options for the footer menu.

Thank you!

Hi,

So after you made all these settings and you publish a new post, the date still appear in Google results?

Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi horaciosei,

If you want to edit the footer cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

If this is not what you mean, please provide some more details.

Hope this will help!
Thank you!

Hi,

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.

Let me know the results!
Thank you!

Hi,

Unfortunately, for the moment that is the only gallery that our theme has, also there is a gallery in Gutenberg editor -> https://gogutenberg.com/blocks/gallery/

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please provide some more details and some screenshots about the problems that appear when you are using the mobile + amp, in this way we can check if it is a problem or not.

Thank you!

Hi,

Please make sure that you have more the 2 post for these categories.
Also the using tagDiv Composer you can set the post number from here -> https://i.imgur.com/DXNgwE3.png

Thank you!

Hi,

The ads from pop-up are use fro banners in special -> https://i.imgur.com/Bl4sxmd.png but this is the user choose if wants to display anther type of ads.

Thank you!

Hi,

It looks that now the Instagram are displaying.
In most of cases with out the Instagram key -> https://forum.tagdiv.com/instagram-widget/ this element will not work.

Thank you!

Hi,

I think that you can use a custom css, if you provide me a link to one of these author box that you want to remove, I will try to help you!

Thank you!

Hi,

You can request a refund here – https://themeforest.net/refund_requests/new and we wll approve it as soon as possible.

Thanks

Hi,

If you are using the mobile theme plugin with amp, please make sure that these thumbs are enable in theme panel -> https://i.imgur.com/tJwYaS4.png
Also you can display the responsive version on mobile theme using this option from Gutenberg editor -> https://i.imgur.com/u7WdKSt.png
If this is not what you mean, please provide some more details.

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email and the record.

Thanks

Hi,

For me is look that the url is changing -> https://i.imgur.com/7Ppl5GQ.png -> https://i.imgur.com/WcaR2bN.jpg
For you is not working the same ?

Thank you!

Hi,

If you want to edit the footer cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

Hope this will help!
Thank you!

Hi,

Indeed there seems to be a problem when is set an excerpt text is not working correctly, sorry for the inconvenience!
We’ll fix this as soon as possible!

Thank you for your understanding and sorry fir the inconvenience!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi Jaco, please reply in this topic -> https://forum.tagdiv.com/topic/newspaper-theme-unable-to-translate-theme-option-with-wpml/

Hi,

I think that what you mean, is to change the headers from here -> https://i.imgur.com/SBMBXzU.png per language, unfortunately is not working like this, there are two ways, you can use the string translate or you can use different header template per language.
For example -> https://i.imgur.com/pb75g5n.png in theme panel we set this one -> https://i.imgur.com/zO0rtII.png after that we add a new page in French -> https://i.imgur.com/IwdyVgp.png (also you need to have post in that language and after that add pages) on this page we set with manager another header -> https://i.imgur.com/dO7U5aQ.png

Thanks

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks