Hi,

Please note that the multiple author https://forum.tagdiv.com/adding-multiple-authors-articles/ can not be use on single post templates from tagDiv Cloud Library, this will work only with standard post styles (from 1 to 13).

Thank you for your understanding!

Hi,

The theme need to create thumbs for each thumb enable in theme panel -> https://forum.tagdiv.com/theme-thumbs/ if the images that you are uploading in media library are to small the theme can not create these thumbs, therefore you need to use a plugin to regenerate the images to the size that your theme needs, that is way the problem persist. Usually we recommend to use bigger images, do not worry, the theme will use only the selected size, will not use all of theme, only the seize needed.

Hope this will help you to understand the situation.
Thank you!

Hi,

Unfortunately, Google Site Kit, has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested tools/plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

We’ll check your emails as soon as possible!

Thank you!

Hi,

For me the website is loading very well, also all the featured images are displaying -> https://i.imgur.com/DIz5UiS.png please try on multiple devices with different connection to the internet.

Thank you!

Hi laurentlg,

Please make sure that you have the last version of the theme, Newspaper v10.3 also check the plugins, maybe some plugins interfere with theme or WordPress function, after that post a test post to see if this is indexed correctly.

Let me know the results!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

Indeed, the module popup can be achieved only with custom code/work also if the code in not set in a child theme the changes from theme file will be lost when you’ll update the theme.

Thank you!

Hi,

Unfortunately in this way is working the background category, the posts from that category will inherit the category settings.
Also the Subcategories element display the image only if you have set a background image on that category.

Thank you for your understanding!

Hi,

If you want to use the widgets sidebar then you add the elements in the sidebars created in Appearance > Widgets after that, set on each category, post a sidebar that you want to have a different one from the default one.
If this is not what you mean, please provide some more details.

Thank you!

Hi,

I think that this is a plugin conflict between tagDiv Cloud Library and WPBakery, you can use only one of them, you should decide which one you want to use, we recommend to use the tagDiv Cloud Library with tagDiv Composer these are the theme plugins.

Let me know the results!
Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Yes, this is possible if you are using a cloud header from tagDiv Cloud Library, you need to edit it using tagDiv Composer, remove the add or add directly the search -> https://i.imgur.com/FHd1hDR.png -> https://i.imgur.com/Fr8jIfy.png

Hope this will help you!
Thank you!

Hi,

Only if these titles are statics, if these need to be dynamics, then you can achieve this only with custom work.

Thank you!

Hi,

You can achieve this using multiple cloud headers and tagDiv Composer, set global a cloud header with a specific add, on posts you can set on single post template from tagDiv Cloud Library a different header with a different add and so on.
Also if possible to be some plugins that can do this, unfortunately we didn’t tested any one of them, therefore we can not recommend one.

Thank you!

Hi,

Please check this documentation -> How to Fix File and Folder Permissions Error in WordPress
Also please resave the permalinks -> https://i.imgur.com/GIQK6T2.png and clear all cache.

Thank you!

Hi aktech508,

The minify process is part from speed optimize process -> https://tagdiv.com/how-to-increase-page-loading-speed/
-> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/

Hope this will help you!
Thank you.

Hi,

The multi-purpose icons can be set on pages and templates from tagDiv Composer, these need to be set using tagDiv Composer

Thank you!

Hi,

In most cases those are plugin conflicts. Please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Do you use only the amp or you are using the mobile theme + amp, if you are using the amp with mobile theme, then you need to know that on pages you need to set the content in mobile editor -> https://www.screencast.com/t/ebUIzt4se
If this is not the problem, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there i still a problem, please provide me link where i can check these problems.

Thank you!

Hi,

Unfortunately, we did not tested the Thrive Comments Plugin with our theme, therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins. -> https://forum.tagdiv.com/support-policy-2/
This is our list with tested plugins with our theme -> https://i.imgur.com/x7GBN2T.png

Thank you for your understanding!

Hi,

Please try this custom css -> https://i.imgur.com/VsU2GGz.jpg
.td-trending-now-display-area .entry-title {
line-height: 20px;
}
The code need to be set in theme panel> Custom code> custom css.

Hope this will help!
Thanks.

Hi,

Yes, the list of tested plugins can be found in Newsmag > plugins -> https://i.imgur.com/x7GBN2T.png

Thank you!

Hi,

So as I can see you are using a footer page, for this you need to go in Theme panel> Footer and edit the page -> https://imgur.com/lQSMGwo using tagDiv Composer, click on the menu and check the style tab -> https://i.imgur.com/nB0lfzD.png

Hope this will help you!
Thank you!

Hi,

I just checked that demo and for me is working -> https://i.imgur.com/2D8fBav.jpg -> https://i.imgur.com/wFJ08Iu.jpg please make sure that you do not set empty space after the work and you set a number for space.

Thank you!