Hi iamkingsleyf,

Please check this similar topic -> https://forum.tagdiv.com/topic/search-only-posts/

Thank you!

Hi,

Unfortunately for the moment our theme do not have this option on video playlist, I think this will be add in coming updates.

For the moment you can embed the YouTube playlist like this -> https://i.imgur.com/dSFOGVC.jpg -> https://i.imgur.com/pNnhYj7.png -> https://i.imgur.com/FN5DXBs.jpg

Hope this will help you!
Thank you!

Hi,

Please check our documentation for Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Hope this will fix the problem.
Thank you!

Hi,

Please note that our support hours are from Monday – Friday: 8:00 AM – 17:00 PM GMT+2,
also note that we take in order of time the topics ( time when was post the question ) and if you post/replay again in your topic the time will change and will be move to recent question, therefore the answer will be delay.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/

Let me know the results!
Thank you!

Hi,

The process that start after you pres the button is in wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js -> https://i.imgur.com/VQtAb9F.png

Thank you!

Hi,

If you are using the WP Super Cache then you can use the mobile the with the settings recommended by as and there should be no problems, also maybe there are other cache plugins that can work with our theme, but you need to find the right settings for this.
When you are using the mobile theme plugin, you need to set the mobile menu here -> https://i.imgur.com/d1jgztV.png

Thank you!

Hi,

Please note that our support hours are from Monday – Friday: 8:00 AM – 17:00 PM GMT+2
If you want to change the color for h1, h2 … in amp you need to use a custom css, here is an example for h4 -> https://i.imgur.com/MRxjhrb.png -> https://i.imgur.com/k9wXkIG.png you you want the h to have the same color, you can add them like this -> https://i.imgur.com/DHnJ9wp.png for different colors you need to set it like this -> https://i.imgur.com/8n4UJrR.png
h1{
color: blue;
}
The code need o be set in Theme panel> Mobile theme> Custom code> css

Hope this will help!
Thank you!

Hi,

For me the mobile menu is working -> https://i.imgur.com/rUPJIHc.png but is not set any menu. Because you are using the mobile theme plugin, you need to set the mobile menu here -> https://i.imgur.com/d1jgztV.png

Thank you!

Hi,

If you set the api key as in our documentation from here -> https://forum.tagdiv.com/youtube-api-key/ you clear the cache and problem still persist, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

You can add a custom font files -> https://i.imgur.com/SMfKItY.png -> https://forum.tagdiv.com/font-customization/ after you set the custom font in theme panel, this should be display in tagDiv Composer too, please try like this -> https://prnt.sc/r54ata -> https://prnt.sc/r54b1m

Let me know the results!
Thanks

Hi,

Yes, this can be achieve using a cloud header from tagDiv Cloud Library, this can be edited using tagDiv Composer, please check our video tutorial from here -> https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you use a plugin like Wordfence please set it in learning mode.

Let me know the results!
Thank you!

Hi,

Sorry But I can not find these 3 Flex Box 3 on your website, please provide some more details and some screenshots.

Thank you for your understanding!

Hi,

Only the theme update do not change the elements from posts/articles, did you made some custom changes in them files?

Thank you!

Hello !

If you’re seeing only NAVER in theme panel -> https://i.imgur.com/gLDZOi6.png
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

The number of post displaying in Big Grid Flex 5 can not be changes, but you can set the post id like this -> https://i.imgur.com/lAw0ZzU.png -> https://i.imgur.com/5rryFvb.jpg also in order to have a unique post you can use the Unique articles, (this option is working only with tagDiv Standard pack) -> https://i.imgur.com/GSu8qE5.png

Thank you!

Hi,

If you are using the Newspaper default, not default PRO then you can achieve this using the standard method -> https://forum.tagdiv.com/sidebars-tutorial/ if you are using cloud templates, then you need to edit them and set with tagDiv Composer the widget sidebar element and select the sidebar you want -> https://i.imgur.com/lfSfDyj.png

There is no need to fill all six categories, only if you want to have different sidebars.

If you made the theme update on WordPress ant not using FTP is possible to find your elements from sidebars here -> https://i.imgur.com/li1NcpA.png

Thank you!

Hi,

If the licence key is set as in our documentation and there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, cPanel and the licence code. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

1-2. In most cases those are plugin conflicts. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

If the search is appearing on mobile version then you need to use a custom css to remove it, the code need to be set in theme panel> Custom code> Advance code>
.header-search-wrap{
display: none;
}
-> https://i.imgur.com/eer87KZ.png
If you are using the mobile theme, then you need to use this custom css
.td-search-icon{
display: none;
}
And need to be set in theme panel> mobile theme > code code > css -> https://i.imgur.com/KB0zvjf.png

Thank you!

Hi,

The http://placestravel.staging.wpengine.com/wp-content/uploads/2019/11/newsletter.jpg image is on your footer page, for this you need to go in Theme panel> Footer and edit the page -> https://imgur.com/lQSMGwo -> click on the row and check the css tab -> https://i.imgur.com/mxJokHA.jpg

Hope this will help you!
Thank you!

Hi Mahfuzul Hasan,

If you are facing some problem using our theme, please let us know!

Hi Sourav Ghosh, please check your email.

Thank you for your understanding!

Hi,

Unfortunately that is a bug message, this will not affect the theme functionality only will display that message. This will be solved in the coming update, sorry for the inconvenience!

Thank you for your understanding!!

Hi,

The pages are not displaying because in mobile theme you need to set a new content with out builders, the content must be made using only the elements from mobile editor -> https://www.screencast.com/t/ebUIzt4se if you copy and paste the page content this will not work.
So if you have the mobile theme plugin check in theme panel and if you have one of these elements -> https://i.imgur.com/a73lnhm.png then on all pages to need to set a content like this -> https://i.imgur.com/xhEhudb.png -> https://i.imgur.com/4AYjoEG.png -> https://i.imgur.com/rVmC7w8.png

Also the mobile and footer menu can be set in mobile theme from here -> https://i.imgur.com/Pjm0MFf.png

Thank you!