Hi,

Unfortunately for the moment the Popular 7 days will work only if you have the Standard pack activate, also the SHOW POST VIEWS need to be enable -> https://i.imgur.com/WFHA4Io.png and https://i.imgur.com/3Xln9XR.png without standard pack this option will not work, sorry!

Thank you for your understanding!

Hi danistone,

1. Please make user that the Facebook sharing is set as in our documentation from here -> https://forum.tagdiv.com/facebook-share/ also make sure that this is not a plugin conflict.

2. The block show more posts using the arrows because is a slider -> https://i.imgur.com/R4hSiTz.png you need to use the tagDiv Composer and replace it with a block or flex blocks and set the limit post number -> https://i.imgur.com/80Qt6jy.png also the image need to be regenerate, please check our documentation from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

3. If this is an untested plugin we can not say if this well work or not with our theme, also we can not provide support for untested plugins.
Tested plugins -> https://i.imgur.com/IDd5qOo.png
Support Policy -> https://forum.tagdiv.com/support-policy-2/

4. The blocks from footer can be change by changing the footer style, please check our documentation for footer -> https://forum.tagdiv.com/newsmag-footer-templates-2/

Hope this will help you!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
How to Fix the Error Establishing a Database Connection in WordPress
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
-> https://websitesetup.org/error-establishing-a-database-connection/
-> https://premium.wpmudev.org/blog/repairing-corrupted-broken-missing-files-databases-wordpress/

Thank you for your understanding!

Hi,

I’ve made some investigations and is look that if you are using blocks and carousel on the same page the source image for blocks will be unknown -> https://i.imgur.com/6PoYu8V.png form what I can see this is a bug, we’ll try to fix it as soon as possible, sorry for the inconvenience!

Thank you for your understanding!

Hi,

First you need to make a page that you want to be your homepage after that go in Settings > Reading -> https://i.imgur.com/glnZj3L.png if there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

For the moment the revolution 6 is not tested with Newspaper X, but from what I know there will be soon a theme update and this will include the evolution 6 plugin, that means that will be compatible with the new version.

Thank you for your understanding!

Hello !

If you’re seeing only NAVER

This issue happens when updating from an older version of the theme so please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original .this will make the social icons appear properly again.
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

You need to go on that page and click on edit with TD Composer -> https://i.imgur.com/7RZiwof.png after that you’ll can edit it on front, just right click on the element you want to remove and click on delete -> https://i.imgur.com/0pIcCOk.png
If there is still a problem, please provide some more details and a link where I can inspect the problem.

Thank you!

Hello !

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check your plugins list and if you are using some untested plugins, I recommend you to disable all of them and leave just to active only our tested plugins. If the problem is still there after this, please let us know. Also, please check the following useful guide from here -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-502-bad-gateway-error-in-wordpress/
Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hi,

You can integrate/add the javascript code for ads by setting the code with tagDiv Composer on pages and cloud templates in a column text in text area -> https://i.imgur.com/quA2FCZ.png

Hope this will help you!
Thank you!

Hi vifed,

You can use our forum and create new topics about the problems or help you need and we’ll try to help you.
I do not quite understand, do you want to have control over the posts that are appearing on homepage? if yes, then you can do this by editing the homepage with tagDiv Composer, click on blocks and filter the posts -> https://i.imgur.com/N28M2ZF.png
Flex Block Settings Guide -> https://forum.tagdiv.com/flex-block-settings-guide/

Hi jrvalle,

If you choose to use cloud templates and tagDiv Composer you can set the ads where you want on the website -> https://demo.tagdiv.com/newspaper_romania_news/ -> https://demo.tagdiv.com/newspaper_gossip/ all you need to do is to make the right settings on the row and use flex blocks not blocks.

Thanks

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please refer to the following guides for possible fixes:
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder

Let me know the results!
Thanks.

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thanks.

Hi,

We are trying to reply as soon as possible.

Thank you!

Hi,

I think that you referring to up to top arrow, for this you can use the below code
.td-scroll-up {
display: block;
}
This one need to be set in Theme panel> Custom code> Advance css> Phones.

Hope this will help!
Thank you!

Hi,

Unfortunately the excerpt can not be display for the moment inside of a single post template, sorry!

Thank you for your understanding!

Hi,

1. That is because you are using a predefined footer stile, these can not be edit only to add new elements, if you want to set/change the footer elements choose an empty footer and set in Appearance>>Widgets>>Footer1/Footer2/Footer3 the elements you want to display. Also the text from about section can be set here -> https://i.imgur.com/9sdRpwW.png -> https://forum.tagdiv.com/newsmag-footer-templates-2/

2. If you want to remove the show comments from modules/blocks all you need to do is to go in Newspaper>Theme panel> Blocks Settings > Meta tag on Modules/Blocks and deactivate the “Show comment count”.
-> http://prntscr.com/pl104p

3. From what I can see you are using the latest post as your homepage, so in order to add the popular posts in sidebar you’ll need to go in Appearance> Widgets set a block (for example block 1) in your sidebar and set the filter on popular -> https://i.imgur.com/2nwoJIu.png

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

The code for analytics/ad network tracking code set in theme panel > analytics/js codes will apply on mobile theme too, only for amp you should set a different code for analytics -> https://i.imgur.com/FDP3nur.png

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.

Let me know the results!
Thanks.

Hi,

This can be achieved only with custom work, unfortunately this customization is not covered by the support policy -> https://forum.tagdiv.com/support-policy-2/

Thank you for your understanding!

Hi,

Please provide me a link where I can check this problem.

Thank you!

Hi,

Using the mobile theme, the mobile version will look different, but will be more faster -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ also if the images do not appear then you’ll need to enable from theme panel the thumbs that are specific.
Theme thumbs -> https://forum.tagdiv.com/newsmag-theme-thumbs/

Thank you!

Hi,

Only this review is from our theme -> https://i.imgur.com/SluELWz.png -> https://i.imgur.com/VqomLzQ.png this one https://i.imgur.com/uyMMIIM.png is not from our theme -> https://i.imgur.com/uNw5k8P.png
Theme reviews -> https://forum.tagdiv.com/newsmag-reviews/
Indeed the warnings are from reviews, but this will not affect the website -> https://i.imgur.com/RI26AgX.png
If this is affecting your website, just let us know, provide details about the problem and a developer will investigate and if is a theme problem it will be fix.

Thank you for your understanding!

Hi,

Unfortunately this plugin was not tested with our theme, therefore, we can not say if this will work or not with our theme, sorry!
You can make some tests to identify the problem, please deactivate all non theme plugins except the Events Calendar, clear all cache and try again. If the problem persist theme is a conflict between our theme and this plugin, unfortunately this is not covered by the support policy -> https://forum.tagdiv.com/support-policy-2/
Also make sure that you have the last version of the theme, Newsmag 4.9.2

Thank you for your understanding!