Hi,

The idea is to make first time the update on a copy of your website, not on the live one, in this way if there are some problems those will not affect your live website.
The copy can be made on sub-domain or localhost, we suggest if you can to make it on sub-domain, in this way, if there are some problems you can access and investigate the problems.

Thank you for your understanding!

Hi,

You can check this similar topic -> https://forum.tagdiv.com/topic/last-update-date-post/ also the single_template_2.php files can be found in wp-content/plugins/td-standard-pack/Newspaper/parts/single/single_template_2.php

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please try to change the footer page and check the problem to see if persist.
Also the problem is only on that page? because is possible to be caused by cause by some code/shortcode set in it.
Also please make sure that you have the last version of theme, Newspaper 10.2

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If you are using PRO demos, that are using cloud templates, then the settings from theme panel will not apply on those templates, only on standard style.
In order to make some changes, you’ll need to edit the pages and templates with tagDiv Composer -> https://i.imgur.com/SbatOH6.png -> https://i.imgur.com/jeFg9aP.png

Thank you!

Hi,

We have a developer working on this option, but from what I know there are some difficulties to integrate and make it to work properly with tagDiv Cloud Library, therefore I can not say when this option it will be add in our theme. i think it will take some time, sorry!

Thank you for your understanding!

Hi reedesign,

If you want you can check more about Background in our documentation from here -> https://forum.tagdiv.com/background-introduction/
If you have other questions related to our theme, just let us know!

Thank you!

Hi,

Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Please notice that your refund has been already approved by our team.
After we approve it, we no longer have the control over the situation, this is handle by envato.

Thank you for your understanding!

Hi,

This is the only SEO plugin that we tested with our theme, also make sure that you do not have other plugin that is incompatible with the Yoast SEO plugin.

Thank you for your understanding!

Hi,

Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.

If the problem persist, please make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Please check this similar topic -> https://forum.tagdiv.com/topic/html-2/
Also please do not make more then one topic for the same problem.

Thank you for your understanding!

Hi,

No, you do not deactivate the standard pack, this can be deactivate only if you do not longer have standard styles/templates and elements on your website.
Please check this topic about the “Action Required when updating to the Newspaper Theme 10” -> https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Thank you!

Hi,

Unfortunately this option is not available for the moment on the theme member elemnt, only on flex blocks.

Thank you for your understanding!

Hi,

The features that you mentioned are custom made for our Newspaper theme, in custom post types you’ll have by default only the standard features.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If you are referring to those elements -> https://i.imgur.com/ecWk8qt.pngyou can add them on your page using the tagDiv Composer and use the “Fancy text with image -> https://i.imgur.com/RPmmLwR.png

Hope this will help you!
Thanks.

Hi,

Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Please notice that we take in order of time the topics ( time when was post the question ) to answer the question, and if you post/replay again in your topic the time will change and will be move to recent question, therefore the answer will be delay.

The theme have only one Lazy Loading, the one from theme panel -> https://forum.tagdiv.com/newsmag-loading-image-effects/ the other effects are just animations set with css.

Thank you for your understanding!

Hi HeliR,

Thank you for sharing with us your solutions.

Thank you!

Hi,

I just checked your ads from homepage and when I click on an ad, this is open in a new tab, so I think that you manage to achieve what you needed.

Thank you!

Hi,

Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you for your understanding!

Hello !

That is a markup for internet explorer but if you want to change it you will need to edit theme code as you can see it here: https://www.screencast.com/t/Zsi4FCjGhWvo

There are 3 files that require editing as you can see above.

Please note that this is not covered by the theme support.

Thank you !

Hi,

If I’m right, you are using the mobile theme plugin so the ads need to be set in Theme panel> Mobile theme > Mobile ads -> https://i.imgur.com/HgmO1vk.png

Thank you!

Hi,

Form what I can see, now this image -> http://www.onyxpowerful.news/wp-content/uploads/tdn_pic_1.png do not longer exist in your posts on posts, I think that it was from Newsletter plugin -> https://forum.tagdiv.com/the-newsletter-plugin/ -> https://demo.tagdiv.com/newspaper_crypto/newsletter/

Thank you!