Hi,

Please check the email!

Thank you!

Hi,

Unfortunately there is no setting in theme panel for it, the text can me set in theme panel and you can change it form there -> https://i.imgur.com/xU3qmtk.png also check to see if you do not use a footer page, this can be edit with tagDiv Composer.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If you are using the mobile theme plugin with amp, then all the settings that you made for mobile theme will apply on amp too -> https://i.imgur.com/xehzmon.png -> https://i.imgur.com/nQHE7w1.png -> https://i.imgur.com/dJJg2P1.png

If you want to delete a row, you can delete it like in the previous version, using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

I do not quite understand “change the full size column to not full size” the newsmag theme is not full size, is boxed, if this is not what you mean, please provide some more details.

Thank you!

Hi,

Please provide some more details about this problem, also do you have the latest version of the theme, newspaper 10.2 and wp 5.3 ?
Please make sure that you do not have a plugin conflict or some css that will not let the author to display.
If the problem persist, please provide me a link where I can check this problem.

Thank you!

Hi,

Please deactivate the autoptimize plugin and try again, if the problem persist, please deactivate the wp super cache and activate autoptimize and try again.

Let me know the results!
Thank you!

The mobile version is look like that because you have the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

If you want, you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please notice that if you have many plugins and your server is not strong enough then will work slowly.

Thank you!

Hi,

Unfortunately I do not have this knowledge, this part is not from support -> https://i.imgur.com/1IpYFyW.png -> https://forum.tagdiv.com/support-policy-2/ , is from custom services, you can make an request here -> https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hi,

I’ve just checked your website and some posts and these are amp -> https://search.google.com/test/amp?utm_source=gws&utm_medium=onebox&utm_campaign=suit&id=De6JUwnq42NIvO-FtDAoSQ -> https://i.imgur.com/MdxiKCw.png but please notice that these can be seen only if you are using mobile device on google results.
Also is need that google to re-index the link that you have.

Thank you!

Hi,

I do not quite understand, you want to uninstall a demo? -> https://i.imgur.com/bShuW8Y.png
Please provide some more details and some screenshots!

Thank you!

Hi,

If you disable that the Varnish caching the it should work correctly.
Is look that the plugin that you are using minify the css from mobile theme and it do not know which css to deliver for desktop.

Thank you!

Hi,

In newspaper theme is recommend to use the child that is in Newspaper package because the standard templates were separated in standard pack plugin, so all you’ll need to do is to replace the Newspaper child folder and if you have set there for example single-loop-2.php then you’ll need to set them in sub folders (parts/single wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-1.php -> https://i.imgur.com/YpMRUXb.png) -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ that is the only thing why we recommend to change the child

Thank you!

Hi,

1. If you are using the mobile theme plugin, and you have the latest version 10.2 , then you can filter the categories from the grid like this -> https://i.imgur.com/wUmuyrN.png
2. Yes, you can use normal ads, I think the Adrotate shortcodes should work too.
-> https://i.imgur.com/e6dIaOr.png

Thank you!

Hi,

In our theme you can use custom css and tagDiv Composer ( on pages and templates) to hide elements/blocks on -> https://i.imgur.com/T30e5sU.jpg
Also you can check our documentation from here: -> https://forum.tagdiv.com/newspaper-theme-documentation/ and here -> https://tagdiv.com/category/documentation/

Thank you!

Hi,

Please make sure that you have the latest version of Newspaper them v10.2 and WordPress 5.3
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,

Please make sure that you have only one cache plugin, in this way it will be more easily to track down the settings from cache plugin that provide the problem.

Thank you!

Hi,

We didn’t tested this plugin with our theme, therefore we can not say if this will work properly or not, or the settings that you’ll need to make on this plugin. Indeed I’ve seen lots of users using it with our theme, one of theme even made a tutorial -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Thank you for your understanding!

Hi,

Unfortunately in the latest version of the theme there are some conflicts between tagDiv Composer and WP Bakery, also now all the theme functionality it was moved in tagDiv Composer, if you disable this plugin you’ll have a default theme like twenty sixteen.

Thank you for your understanding and sorry for the inconvenience!

Hi,

Please notice that you’ll need to have some plugins for forms in order to use contact page, for the Get in Touch – Wine” template you’ll need to use the WPForms plugin please make sure that you configure the wpForms link in documentation -> https://wpforms.com/

Hope this will help you!
Thank you!

Hi,

These are theme optimizations. We would recommend using a CloudFlare and the most important would be to minimize the redirects from external links.
You also can check these links:
-> https://tagdiv.com/how-to-increase-page-loading-speed/
-> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/

Thank you!

Hi,

Unfortunately I can not access your website -> https://i.imgur.com/rs249Ol.png
But I think that you are using the mobile theme plugin, and you can not see the content as on desktop. The mobile version is look like that because you have the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

If you want, you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/

Thank you!

Hi,

Please make a full backup to the site and please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Unfortunately I can not say an estimate time because in this period of the year for us are the winter holidays.

Thank you for your understanding!

Hi,

So after you import the demo you’ll need to edit it, click on the row and after that on header menu like this -> https://i.imgur.com/OExs8Rk.png after that check the sections from the zone -> https://i.imgur.com/aOZ8kfE.png after you’ve done with all settings set the header on theme panel> header -> https://i.imgur.com/zfKdLdW.png

Hope this will help you!
Thank you!

Hi ozturkmedia,

Do you have the latest version of WordPress and Newspaper 10.2?
Also when this problem appear, please provide some more details and some screenshots.

Thank you!