Hi,

Seems that there are mixed content issues with the images, but only on mobile
– http://prntscr.com/mtkssf
There must be something wrong with the SSL implementation of the website. Something like this maybe
– https://stackoverflow.com/questions/13862908/ssl-certificate-is-not-trusted-on-mobile-only
– https://serverfault.com/questions/648898/https-warning-works-on-desktop-warning-on-mobile

Thanks

Glad it worked, please let us know if you have more questions.

Hi,

So you write the posts in different languages. You can create for example cloud templates and apply them to the posts as needed. So for example the post content in a language can use one font set in the cloud template itself – http://prntscr.com/mtkmkk while another cloud post template can use a different font.

More about the cloud library here – https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
You can preview and even edit to experiment the cloud post templates here
– https://affiliate.tagdiv.com/#/load/Single

If I misunderstand or you have more questions please let me know.
Thanks

We can only investigate closer if you can provide a temporary admin access to the website, cPanel may also be needed to take a look to the server settings. In some cases a security setting or firewall active on the server was causing the problem.

In theme version 9.2 there was no issue with Instagram except from a few cases when he Jetpack photon was causing the images not load when active.

Here I tested with theme version 9.2.2, everything is in order – http://prntscr.com/mtk6fs
The ID has to be correct and it should work for you as well. Let me know.

Hi,

By default the hover colors of those elements will be the theme accent color set in the theme panel.
Setting an accent color for the block will set a hover color of your choosing for the title, read more and load more buttons, but it seems there is a design problem with the button – http://prntscr.com/mtj6eq also the hover color should apply on hover, not by default.

I could give you a code to fix it so that the accent color set in the composer applies properly – http://prntscr.com/mtjerc

.td_module_17 .meta-info-container .td-read-more a{
background-color: transparent!important;
}

If maybe you use the module 17 in for example a category page post loop, I can give you a code to color those elements, chnage the colors as you want

.td_module_17 .meta-info-container .td-read-more a{
background-color: transparent!important;
}
.td_module_wrap:hover .entry-title a {
color: yellow;
}
.td-load-more-wrap a:hover {
background-color: yellow;
border-color: yellow;
}
.td_module_17 .td-read-more a:hover {
color: yellow;
}

Let me know if you need help. I will add this issue with the read more button on our list and it will be fixed.

Thanks

We could take a look, send us an email at contact@tagdiv.com and provide admin login, maybe cPanel will be necessary as well if possible. Include a link to this topic in the email.

Hi,

If the general option is disabled then it will not work anywhere. You could try to use a lightbox plugin that has options to be active for selected images/posts/pages. Try some of these for example (free ones would be best)
– https://blog.templatetoaster.com/wordpress-lightbox-plugins/

Thanks

Hi,

I believe that is already on our list and a solution will be found. Sorry for the inconvenience.

Thanks

Hi,

That notice isn’t be the result of actual issues in most cases. If you can successfully edit the page or could template then there is no problem, despite the message.
It could also mean that the page contains elements that are not part of the tagDiv composer, or the page has been built with with a different method, this can create problems.

The latest theme version and cloud library plugin contains the header builder and manager. The cloud library plugin has to be active – http://prntscr.com/mtii7p
Please check if that is the case.

Thanks

Hi,

Could be a matter of exhausted wp-memory, try increasing it to 256M which would be enough. You can increase it in the wp-config file for example
– https://forum.tagdiv.com/requirements-for-newspaper/
Then check if the same happens.

Thanks

Hi,

That happens because there is a CSS code that limits the height of the footer to 50px
– http://prntscr.com/mti463
Check in the custom CSS section of the theme panel and modify or remove that code. Then the footer should display properly.

Thanks

Hi,

You can exclude them with Yoast for example – http://prntscr.com/mthuwk
There is no need for them to be indexed by Google, they are templates with no actual content for the website visitors.

Thanks

Hi,

@clickwebstudio I checked one of the posts from your website with AMP, you seem to be using the default AMP plugin. There is an error from what I can see
– http://prntscr.com/mthnyk
This means the AMP is not valid. Seems to be a stylesheet coming from caching, do you use a caching plugin or module? Try disabling it temporarily then check a post with the AMP validator again
– https://validator.ampproject.org/

@roylexi I tested a post from your website, it is valid
– http://prntscr.com/mths53
Looks valid, what exactly is the problem you are having?

Thanks

Hi,

From what I can see it is only in the homepage. Edit the page with the composer and check what is selected in the header manager – http://prntscr.com/mthjcp
Select the global template there if a different one is selected. Let me know if that solves it.

Thanks

I understand now, you could do that by adding a code such as this one in the theme or child theme functions file

remove_filter( 'user_contactmethods', 'td_extra_contact_info_for_author', 10 );

It should remove the socials.

Hi,

Elements from the desktop version (in this case in a page) will not appear on mobile when the mobile theme is active. So each page needs two versions, one for desktop created with the page builder or in any way possible in the theme, and one for mobile with the simple mobile editor – http://prntscr.com/mtgao6

The mobile homepage will contain a top grid that displays three featured posts
– https://forum.tagdiv.com/featured-posts-2/
Then a latest articles section. These sections are predefined in the mobile theme code.

If you want the same content from desktop to appear on mobile (responsive version), deactivate the mobile theme plugin. More about the mobile theme here
– https://forum.tagdiv.com/the-mobile-theme/

Thanks

They will still work, depending on what modifications you want to do there. If you plan to modify the single file, you can do so in a child theme. This way you won’t lose them.

Hi,

It is not possible, only default posts can use a cloud post template. You can display a product or woocommerce elements in a cloud template, with shortcodes
– https://docs.woocommerce.com/document/woocommerce-shortcodes/
But not design a product page with the composer, currently this is not possible. Sorry for the inconvenience.

Thanks

Hi,

For a better understanding and quicker solution, a link to the website/page where you want to do this would be most helpful.

Block header template 8 looks like this – https://demo.tagdiv.com/newspaper/block-header-8/
Some demos may contain a customization for it. What exactly do you want to modify about this block header template? provide as many details as possible and a link. Let me know.

Thanks

Hi,

Indeed, all the cloud templates can be duplicated, there is an option for that.

Moving the search icon to the left could be done with some CSS, if possible post a link to the website where you want to do this so I can create a code for it. Let me know.

Thanks

So the box that appears at the bottom of the post that has a review
– http://prntscr.com/mtf3w1
I could give you a code for it if you want to remove it – http://prntscr.com/mtf4eu

.single .td-review {
display: none;
}

It will apply to all posts that have a review. If I misunderstand, please post a link to the page where you want to do this, and some more exact details.

As a note, when using cloud post templates, you can choose which review element appears in the post page. The review section is broken into 3 parts, use the ones you want
– http://prntscr.com/mtf5ln

Let me know.

Hi,

Seems a more precise code is needed. I believe you want the menu items from the top bar to be displayed, the socials are displayed when the mobile menu is open. Something like this would work – http://prntscr.com/mtf1dj
This is the code for it, I could modify it if needed

@media (max-width: 767px) {
.td-wpml .menu-top-container .top-header-menu>li {
display: inline-block;
}
.td-wpml .menu-top-container {
float: none;
}
.td-wpml .menu-top-container .top-header-menu>li a {
margin-right: 16px;
}}

Hi,

It can be done, it will look like this – http://prntscr.com/mteujj

This is the code for it, it can be entered in the theme panel custom CSS section

@media (max-width: 767px){
.td-header-top-menu-full,
.td-header-sp-top-menu {
display: block!important;
text-align:center ;
}
.menu-top-container {
margin-right: 0;
}
.td-weather-top-widget,
.td_data_time,
.td-header-sp-top-widget {
display: none!important;
}}

I can modify it again if needed, let me know.
Thanks

Seems to happen in the homepage as well, on mobile – http://prntscr.com/mtegpj While other ads display fine – http://prntscr.com/mtegx2
What if you switch the ad codes between them, does it happen? or try and set a size in for mobile as a test to see what happens then – http://prntscr.com/mtehjm

Hi,

In a few recent previous cases this was caused by using an older PHP version. Check in the theme system status to see the version you are using
– http://prntscr.com/mt0wlv
If that is the case, try to use PHP 7.1 or 7.2 if possible. Should be a setting for changing it in cPanel. For example
– https://www.pickaweb.co.uk/kb/change-php-version-and-modify-php-settings-with-cpanel/
Or ask your hosting provider to do it for you.

Also check if wp-debug is set to false in the wp-config file
– https://forum.tagdiv.com/requirements-for-newspaper/

It could also be caused by permissions
– https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

if the problem remains we could take a look at it, please send us an email at contact@tagdiv.com and provide admin login as well as cPanel if possible. Could be a different server configuration issue. Include a link to this topic in then email.

Thanks