Hi,

Please make sure the composer has been updated, it should be automatically but sometimes it fails. If it fails it will deactivate itself and an update button will appear here
– https://www.screencast.com/t/MF5YoNirc

Disregard the revolution slider activation notifications provided by the bundled version, there is nothing we can do about them. The plugin can be used fully despite the notifications.

Thanks

Hi,

Please try and re-save the permalinks in WordPress settings, then check if the issue is solved
– http://localhost/test/featured/what-do-i-need-to-make-it-in-business/

Thanks

I will add this request on our list and it will be considered. Note that there are many requests, so I cannot promise anything. Sorry for the inconvenience.

Hi,

@dia-C The width of the post content container is 696px, you could narrow the post content down with the text padding option (per post)
– https://www.screencast.com/t/2BxJiRtie
Set a padding for the whole post content or for the sections of it that you want to be narrower.

Thanks

I don’t quite know how would that affect SEO, both elements are loaded in the page source, they are simply hidden per specific view ports. I am no SEO expert in the end, you could look up SEO in context with hidden page content/per device.

For the default post templates you would have to edit the core module function, this is used for all modules. For example the post title link
– https://www.screencast.com/t/Ync1OFr49
Adding the target blank property there would affect all modules. Maybe with some conditions it would be possible to affect only post pages or the related block, I never tried it however.
The same for the cloud templates, they will also be affected by these modifications.

Hi,

So you want to remove the values of the social counter?
– https://www.screencast.com/t/o2pVZstPW
I could give you a CSS solution if that is the case. Please provide a link to your website where the counter is displayed for a more accurate solution.

Thanks

Hi,

1. Seems that currently the 9.0.1 theme is installed from what I can see. That would be the latest version.

2. Please edit the page with the tagDiv composer and check if the row containing the full grid is set to full width like this
– https://www.screencast.com/t/2dgkoy8A2
Or remove the big grid and place it again, you will need to configure it again (filters and sorting) in this case.

Thanks

Hi,

Are you sure that it wasn’t like that before? It seems there is not enough space available to display the columns properly. Try and hide some of the columns to make room
– https://www.screencast.com/t/r4rFJrix3O
On a smaller screen the columns will have less space and they would be forced to display in a smaller width.

Thanks

Hi,

Sidebars can be set for pages, but in the tagDiv composer. Either split the row and add content directly in the resulting sidebar column
– https://www.screencast.com/t/VTiKJwMDIkr
Or add a widget sidebar element and select from your available sidebars
– https://www.screencast.com/t/waQ0J7GAsh

If the page is not built with the composer, a sidebar can be set in the back-end
– https://www.screencast.com/t/yxGXPxc4ZyH

That would be all there is to it. I believe there was an issue where you cannot set a sidebar in the back-end despite not using the composer for that page. Testing currently with latest version of the theme (9.0.1) that seems to be fixed. I can’t remember if in 8.8.2 which you are using this was fixed.
It would be best to consider to update the theme, then this issue should be fixed. You will be able to create pages with default content and also set a sidebar in the back-end of the page.
Sorry for the inconvenience.

Thanks

Hi,

The insecure notice seems to refer to pop-ups and redirects
– https://www.screencast.com/t/4b31c9CSph
Firefox seems to say this – https://www.screencast.com/t/Z8yWBttGf
Could be a problem with your SSL implementation, don’t know much about that. You could maybe contact your hosting so they can take a look.

Is that the default Woocommerce shop page, or did you set a custom page? try to delete that default shop page and re-install it from Woocommerce
– https://docs.woocommerce.com/document/woocommerce-pages/
– https://www.screencast.com/t/r4zqXlg0HGO
– https://www.screencast.com/t/VuQaRE80jrc

Thanks

Hi,

@leepf I have noted your suggestions, they may be available in a future update. I cannot promise anything however.
Currently none of the socials you mention are implemented in the theme. Sorry for the inconvenience.

You could use a social plugin with the socials you need for the time being. I believe there are many such plugins.

Thanks

Hi,

Without that code the result would be like this
– https://www.screencast.com/t/YmKBO5eTe8rJ
So the reviews would be in the position you want by default. Why exactly is that code needed?

Thanks

Hi,

Please check if the composer has been updated automatically, there should be a notice message if it’s deactivated after you update.
If it’s deactivated, update the composer first, there should be an update button here
– https://www.screencast.com/t/raKeIpdjnSPp

Hi,

What exactly do you want to change about the mobile homepage? The mobile theme plugin does not have many settings, it’s front page layout is predefined
– https://forum.tagdiv.com/the-mobile-theme/
Settings are kept as few as possible with predefined values and content, for a faster performance on mobile.
So any advanced modifications to the layout or elements of the plugin, will have to be made in the plugin code most likely.

The plugin is optional, you could not use it. Then the same content from desktop will be displayed on mobile.

Hi,

@Thomas We could take a look, send us an email at contact@tagdiv.com and provide admin access, FTP or cPanel if possible.

Does the issue happen for new pages as well, or only specific pages? Did you try to return to a previous page revision? Maybe some recent additions in those pages caused the problem. Returning to a previous revision could be a solution.

Please also include a link to this topic in the email.

Thanks

Hi,

If you opened a different topic we will take a look there.

I tested again, for me it works
– https://www.screencast.com/t/Bjwxae1x0X
All I did was enter the same code as you did, in the them functions. Add it again, copy it from here

add_theme_support( 'wc-product-gallery-zoom' );
add_theme_support( 'wc-product-gallery-lightbox' );
add_theme_support( 'wc-product-gallery-slider' );

You could design post templates with the composer and cloud library plugin
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Create a post template with a background colors for the rows for example. This will not cause the boxed layout to be forced.

Or with CSS even – https://www.screencast.com/t/YJqVqSgL26q
This code will affect all posts, it can be made more precise if needed

.single article {
background-color: lightgrey;
}
.single article .td-container {
background-color: #fff;
padding-left: 48px;
padding-right: 48px;
}

Hi,

That seems right, maybe with a plugin that is possible. A plugin that can add extra fields to images and videos or a cite plugin would be a solution. You could make some tests with such plugins, I did not try any unfortunately.

Currently the theme does not have a dedicated field for this, but I can add it on our request list. It would be a nice thing to have by default in my opinion, so it will be considered.

I don’t think there were any mentions of this previously, probably there are working plugins that are used where needed.

Thank

Hi,

The login seems fine – https://www.screencast.com/t/69ysfivob3C1
The search is broken however. I can give you a code to fix that as well
– https://www.screencast.com/t/UGRYg75gTns

.td-head-form-search-wrap #td-header-search{
display:inline-block;
}

All these issues seem to originate in this custom code you use
– https://www.screencast.com/t/xKMigoZn

Hi,

Which slider are you referring to exactly? I will make some tests with it. Is the issue currently happening in your website? I could take a look, please provide a link so I can take a look.

Thanks

Hi,

If you require the patch files from 8.8.2 to 9.0, send us an email at contact@tagdiv.com and we will provide them to you.

@sasquatters Do you use an additional Instagram widget in the footer besides the default footer Instagram?
Try to remove the extra widget if you do in the widgets section, then place it again if you want it there.

Hi,

It would be best to create a child theme in that case, a child theme is provided in the theme package (code folder)
– https://forum.tagdiv.com/whats-included/
This is a guide – https://forum.tagdiv.com/the-child-theme-support-tutorial/
The child theme comes with a functions file, enter the codes there.

Thanks

1. Indeed, there are still some thumbnails that are not created, this is highly unusual. Like this one
– https://www.screencast.com/t/a3narJCTM
The original image seems to be large enough to allow the required thumbnails size to be created.
Note that you can also regenerate the thumbnails per image
– https://www.screencast.com/t/qXZv32Ol73Z

The theme should create the thumbnails automatically. Do you maybe use some image optimization plugins or code? What happens if you regenerate the image mentioned above, does it create a proper thumbnail?

Hi,

That is perfectly possible. First you can choose an excerpt type (words or letters), then modify the modules needed
– https://forum.tagdiv.com/excerpts-introduction/
There are options for titles length and excerpts length. The options in the theme panel are global, the composer also has settings for each module in a block (settings that will affect only that block)
– https://www.screencast.com/t/nvtIj4TG

So you can limit the title and excerpt lengths for the modules you want. That will make the modules even and provide a better general look.

Thanks