Hi,

You can create forms with the capabilities of the plugin
– http://realfreewebsite.com/customize-contact-form-7/
I don’t think the form has a pop up button. You could search for other contact form plugins that have such buttons and make tests with them, if this is required.

Thanks

Hi,

Read more tags don’t work with the theme, either in posts or in other locations where available. There would be nothing to do in this matter unfortunately.

The category description will be displayed in the category header. With the new tagDiv Cloud library plugin and tagDiv composer, the category templates can be customized as you wish. So the category description can be dragged and moved easily
– https://www.screencast.com/t/oazjjSUVj
If you do not use the tagDiv composer, it could only be done through code modification.

Thanks

Hi,

I tried accessing some of your post links from your twitter page on mobile. For me the intended version is displayed
– https://www.screencast.com/t/qyMHrBwpsmn
– https://www.screencast.com/t/zLLNXfFTm
Either the default responsive version or mobile theme is installed, will be shown. AMP versions of posts can only be served by Google through Google search. I used Chrome mobile browser in my test.

Thanks

That link you provided does not lead to a website
– https://www.screencast.com/t/PONBroCnif
The website is empty. If you tried all the suggestions, send us an email at contact@tagdiv.com and provide admin login, FTP and cPanel if possible. We will also take a look. Mention what should we do to see the problem and more details about the problem.

Include a link to this topic in the email.

Thanks

Hi,

I tried to replicate this but I don’t quite know how to do it
– https://www.screencast.com/t/S884NJmsMDIQ
– https://www.screencast.com/t/LGBwzYS5

– https://www.screencast.com/t/adga4Ttrz
– https://www.screencast.com/t/gItm7V6W

If you press enter twice after a line or between the lines of the list an empty space will be created, but that is supposed to happen. That would happen in a default WordPress theme when creating a list with the WordPress editor.

Thanks

I see there sometimes is a warning displayed
– https://www.screencast.com/t/0GPJGdsjRe6
From what I find online it might be related to Chrome
– https://productforums.google.com/forum/?hl=zh-cn#!topic/dfp/nmLsuBKfoFY;context-place=forum/dfp
Not much information online however about this issue. I checked on mobile and the ads sometimes were not displayed on Chrome, while displayed every single time on Firefox. This is highly unusual.

Hi,

The ajax filter when enabled, by default it will display all your categories. There is a field in which you can filter those categories
– https://www.screencast.com/t/mWonz7w6
Categories cannot be excluded in this field but they can be included. Enter only the category IDs you want to display. IDs can be seen here for example
– https://www.screencast.com/t/HjGcvlo1ND
– https://www.screencast.com/t/xcgeasInGX7S

Thanks

Hi,

There will be no problem in this case, according to Envato license terms the theme can be installed on one single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
So removing it from one site and installing in elsewhere will not be a problem.

Thanks

Hi,

Also check if the composer has been updated automatically
– https://www.screencast.com/t/KrNMbjVQr
Delete it and reinstall it from here, if an older build is used
– https://www.screencast.com/t/nSP4S0JV3

If there is still a problem we could take a look. Send us an email at contact@tagdiv.com and provide admin login, as well as FTP and cPanel if possible. Include the link to this topic in the email.

Thanks

Hi,

Thank you for your appreciation, we will try to add even more features to the composer over future updates. We strongly recommend it for pages and now as of 8.8 and Cloud library plugin, it can also be used to create templates for posts, categories etc.

1. If those plugins are conflicting with the composer, maybe consider looking for other similar plugins if they are essential for the website.

2. How exactly are the sidebars breaking? From what I can see you use standard theme blocks in most posts I checked, in the sidebar. Problems with the layout may happen if you used Visual composer in the actual post content, and now the tagDiv composer is active. We strongly recommended users not to do this. This may be an issue when both composers are active.

The new template library section will be provided by installing this plugin
– https://www.screencast.com/t/1VzpUOcK

Thanks

Hi,

The author can be removed for all blocks/modules, there is a general setting in the theme panel
– https://www.screencast.com/t/fokFpWU2t0VC
It cannot be removed specifically for category pages only by a theme setting. But if that is what you want, a code like this will do the job
– https://www.screencast.com/t/QNuWBIcr
Once entered in Theme panel->Custom CSS it will remove all author names in author pages

.category .td-post-author-name {
display: none;
}

I tested the translation for the Read more button, seems to work for me so it should for you as well
– https://www.screencast.com/t/eHKFhZ8m
– https://www.screencast.com/t/iC9Yl0XjBsy

Thanks

Hi,

The excerpts displayed by modules have a general font setting here
– https://www.screencast.com/t/0PwKu0cMPD4
The article titles can also be customized in the theme panel for each module in general
– https://www.screencast.com/t/INCjUREZ
In pages built with the tagDiv composer you can customize all those elements for individual blocks
– https://www.screencast.com/t/1lm7G3s5tB
If this is not what you meant, please correct me.

Thanks

Hi,

@iamkingsleyf Yes, with WPML you can create different pages for each language. You could also try other plugins. Not being tested by us does not mean they will not work. Make tests with free plugins first.

Thanks

Hi,

I could take a look, please provide a link to one of the posts where the error is present.

Thanks

Hi,

That could happen if both WPBakery page builder and the tagDiv composer are active at the same time. Single images will be affected by both the composers. So you should decide which page builder you are going to use and deactivate the other.

We strongly recommend the tagDiv composer, as future features will only be available with it. Like the multi-purpose elements and settings and the new Cloud template plugin
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
– https://tagdiv.com/newspaper-8-8-update-what-s-new/

Thanks

Hi,

You are referring to the title tag in the header
– https://www.screencast.com/t/XhlEniaQpEqD
The wp_title can be used according to WordPress, it was reinstated
– https://make.wordpress.org/core/2015/10/20/document-title-in-4-4/
WordPress did not change the wp_title implementation requirement. If it will get deprecated or there will be modifications made in the future, we will definitely change the implementation accordingly.

Thanks

Hi,

I wouldn’t say fully tested by us, but there are users that implemented Polylang successfully. You could also check qTranslate. With WPML this is tested and works properly.

Thanks

Hi,

If you mean a list of blocks or grids a demo uses, there is no such list. I can help you if you are having trouble identifying the elements used. Mention what demo you are referring to and what section.
All the demo homepages are included in the theme package. Example
– https://www.screencast.com/t/SRkl3n4C
Similar topic – https://forum.tagdiv.com/topic/wish-about-the-demo/
Please correct me if I misunderstand.

Thanks

Hi,

The ajax filter will display the categories you enter in the mentioned filed, on top of the block (may vary by block header style used).

If you are entering valid category IDs in the field and they are not displayed, then those categories could be empty (no posts in them). Please make sure they have posts.

When users click on a category in the filter, the block will load and display posts from that category. That would be all it is capable of doing.

Thanks

Hi,

So you want to exclude a category of posts from using AMP, AMP can currently be disabled for individual posts only
– https://www.screencast.com/t/40BOsxH5BxF
Some other AMP plugins could have such an option, maybe our AMP plugin will have it in the future. I have added this request on our plugin suggestion list.

Thanks

Hi,

The comment count can be disabled in general in the theme panel
– https://www.screencast.com/t/JTw8BLXSifB
It could be removed for specific blocks and show on others, that could be done with a CSS code. I will provide you with a solution if you will mention the respective block/blocks.

The big grids and full big grids have 7 styles to choose from, for example
– https://demo.tagdiv.com/newspaper/big-grid-4/
But there is no style that would display the post title below the thumbnail at this moment. The title will be displayed in various positions according to style, but on the thumbnail.

Thanks

Hi,

First I see that you are using theme version 8.7.5 and an older WPBakery version (5.0.1). Update to the version provided in that theme package (5.4.7)
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Page builder problems can also be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
Please check the theme system status panel and see if it is set according to the documentation. WP-memory can be set higher if possible.

If you decided to use WPBakery page builder for your website, please deactivate the tagDiv composer plugin, when both are active there could be problems.

Thanks

Hi,

That may happen in lower resolution, it was brought to our attention in another topic
– https://forum.tagdiv.com/topic/no-import-button/
A solution will be found as soon as possible. Sorry for the inconvenience.

Thanks

Hi,

@sullamen Please try the suggestions mentioned above first, let us know if the problem is still present
– https://forum.tagdiv.com/topic/td-composer-stuck-on-loading/

Thanks

Hi,

This would be some topics you could follow
– https://forum.tagdiv.com/topic/crawl-error-newspaper-theme/
– https://forum.tagdiv.com/topic/fatal-error-in-wp-contentthemesnewspaper/
– https://www.wpproblems.com/how-to-fix-fatal-error-call-to-undefined-function-get-header/

Thanks