Hi,

There is a raw HTML widget available, but that does not have a title
– https://www.screencast.com/t/LzvVeVEpwT
You can use a title element above it
– https://www.screencast.com/t/yvX9Nhnh46
It will work with HTML code entered in it. If you have a shortcode, enter that in a simple text element.

You can hide elements in the CSS tab of the respective element, for the desired devices
– https://www.screencast.com/t/bkiOxF09
– https://www.screencast.com/t/PcFvSnUXOJ

Thanks

Hi,

But there would be no need to do something like that. For example header styles 9, 10 or 11 you can upload any logo size you want
– https://forum.tagdiv.com/logo-favicon/
The image used will be resized automatically when viewing the website on different devices. This is a demo which uses header style 10 and a big logo image
– https://demo.tagdiv.com/newspaper_cars/
You can see how the logo resizes, on an iPad device for example
– https://www.screencast.com/t/AvsiJGcL

Thanks

Hi,

You can copy it in the child theme and add the code in it, between the head tags
– https://www.screencast.com/t/DQePJjbCd

Thanks

Hi,

The width row settings were introduced a while back, in an older theme version
– https://www.screencast.com/t/HlOpVgGl
Also the 10 full width big grids – https://demo.tagdiv.com/newspaper/full-big-grid-1/
And also the header and footer width settings
– https://www.screencast.com/t/Jws8bFx3HC1
What exactly are you trying to do and it is not working? I will try to help you.

That mobile issue may be caused by the browser used. Try the website on mobile Chrome, Firefox, Safari, Opera. These would be the main browsers supported by the theme.

Thanks

Hi,

1. You can set a header menu background in the theme panel
– https://www.screencast.com/t/jjVUjpgb8k7

2. Also for the top bar – https://www.screencast.com/t/mdTxhwAhzuz4

Please let us know if you have more questions.

Thanks

Hi,

At the moment that is not possible unless manually inserting the block shortcode in the category template file.

After the coming update, that will be possible. There will be changes to how the category templates can be created by users, so placing a block in the category page will be a simple task.

Thanks

Hi,

To use the child theme he theme provides you simply have to upload it in the themes folder
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
Then you can activate it and there would be no problem.

I just tested this and it works properly. Usually problems with the child theme are created when the child theme is renamed, or the main theme is renamed. Or by code entered in the child theme. Or modifications to the default code found in the child theme functions or stylesheet files.

So upload the child theme – https://www.screencast.com/t/7IkAZtZrD
Activate it – https://www.screencast.com/t/6fqJNajtfX

Hi,

Use the tagDiv composer to make changes to the page, split rows, add new rows and elements. I provided a composer guide above, this is a block settings guide
– https://forum.tagdiv.com/block-settings-guide/

These are all the available blocks (25 types + flex block)
– https://demo.tagdiv.com/newspaper/block-1/

These are the big grids (12 big grids + 10 full big grids)
– https://demo.tagdiv.com/newspaper/big-grid-1/
– https://demo.tagdiv.com/newspaper/full-big-grid-1/

There are also many other elements that can be used to create pages with the tagDiv composer.

So you want to display a bigger module on the left and a smaller module on the right. Check the block types, choose the one you like best. Split the row as you want
– https://www.screencast.com/t/qgoAjZnW
Instead of trying to replicate another design, maybe you could create a new design with the elements the theme and page builder provides.

Thanks

Hi,

Some of those suggestions almost always solve the problem. Deactivating all plugins (except theme plugins) remove theme modifications and code entered in the theme panel temporarily, deactivate the child theme. Clearing caching and CDN if used.

If you tried those suggestion to no effect, we could take a look. Send us an email at contact@tagdiv.com and provide admin login access. Include a link to this topic in the email.

Note that currently the website is not working properly, it fails to load for a few minutes, then there are a lot of errors
– https://www.screencast.com/t/F6Ipt3j3
Contact your hosting provider or server administrator to check what is happening.

Thanks

It seems there are some conflicting styles between the theme and that editor. Enter this code in Theme panel->Custom CSS code and it should solve the problem
– https://www.screencast.com/t/eOCOggagg

.siteorigin-widget-tinymce ul li {
list-style: disc;
margin-left: 21px;
}

Making all these modifications is not necessary unless you want to modify a thumbnail size. Block 5 looks like this
– https://demo.tagdiv.com/newspaper/block-5/
I see from your screenshot that the thumbnails are not of the same size despite the block using a single module and thumbnail size.

Please read carefully the regeneration guide, if you tried to regenerate and no success
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

The regeneration process requires the installation of GD library for php on the server for image processing

Check the theme system status panel – https://www.screencast.com/t/TsqRJrJGU
If needed ask your hosting provider to enable the required extension for PHP. If there is still a problem please provide a link to your website so we can take a look.

This is incorrect – https://ibb.co/d0ggoJ

Please add the link exactly as it is
– https://www.screencast.com/t/4ap2VNEEIGz
– https://www.screencast.com/t/GijZIdUKY0LS

Hi,

I see you removed the counter from the sidebar at the moment. Try switching the ID used with a test one you have not used before. Test with cocacola for example
– https://www.screencast.com/t/kvU6HnUOzJAa
Then switch back to your ID. If there is still a problem, send us an email at contact@tagdiv.com and provide admin access, we will take a look. Include a link to this topic in the email.

Thanks

I can’t see the footer that website uses, after a few minutes of infinite scrolling I gave up.

Our theme has predefined footer templates you can choose from
– https://forum.tagdiv.com/footer-templates/
Or you can create a page with the elements you want and display it in the footer
– https://www.screencast.com/t/mRGdmaWaY

Hi,

So you want the ticker below the header, like the cryptonews demo design. That can be easily done.

Place the row normally in the page, at the top. Then using the CSS tab set a negative margin to it (-48 would be right)
– https://www.screencast.com/t/KQ2Hkclo47V
That is how the cryptonews does this as well
– https://www.screencast.com/t/vXWZBMr1

Try as many things as you can, temporarily remove all codes, at least we can rule that out. Try to re-install the theme again by FTP, maybe something happened during the update
– https://forum.tagdiv.com/install-via-ftp/

If nothing works, we could also take a look. Send us an email at contact@tagdiv.com and provide admin access, FTP and cPanel as well if possible. Include a link to this topic in the email. Let us know.

Hi,

The theme uses the default WordPress search, so the results you get in default WordPress would be the ones provided with the theme search function.

There is a plugin you could try, it should exclude the posts, products, pages you don’t want to appear in the search results
– https://ro.wordpress.org/plugins/search-exclude/
Try to install it and check if it works properly.

Thanks

Hi,

1. Check in the theme panel background section here
– https://www.screencast.com/t/qbhoLnBM
Remove/replace/re-add the image found there, then check if the problem is solved.

2. You would probably be better to use a simple text element to embed the form, then all your fields will be displayed. The newsletter widget may not display all your fields, only the email. Our plugin is at the beginning, it will receive more updates in the future. Try placing the form in a text element and there should be no problem.

Thanks

From what I can see checking you latest published post, the date is not displayed
– https://www.screencast.com/t/FepsH9sLatf
Google will always take some time to index the website properly. If you enabled the date yesterday, the chances are this is a coincidence. If you let it enabled, eventually Google will display the date again probably.

You can rearrange the menu items, but those category tags cannot be rearranged in a custom order with the current theme implementation.

Maybe such a feature will be considered in the future if the request becomes more popular, but for the moment it is not possible. Sorry for the inconvenience.

Hi,

@paulberrow That is the author box displayed in the post pages. You can disable that as well if you want, in the theme panel
– https://www.screencast.com/t/Lh8TryRAU0b

Thanks

Hi,

The link does not work for me as well
– https://www.screencast.com/t/3xY3oS15T4q
From what I know this could be caused by restrictions you have set for your Facebook page. You can find out more about that here
– https://www.quora.com/Why-does-it-say-%E2%80%9CSorry-this-content-isnt-available-right-now%E2%80%9D-on-face-book
– https://boostlikes.com/blog/2016/03/sorry-content-available-message
– https://becomethesolution.com/sorry-this-content-isnt-available-right-now-facebook

Thanks

Hi,

It seems that all the block pagination is doing the same. Even if you use the ajax filter on blocks, the posts that are filtered are redirecting to the homepage. That is not how the theme works by default.

I suggest that you deactivate all plugins except theme plugins, clear all caching next. Temporarily remove theme files modifications and code added in the theme panel. Also check your htaccess file for redirects.

Analyzing one of the posts links, on your website, this redirect chain is displayed
– https://www.screencast.com/t/Aynq9LJh
The theme will not redirect anything, so either this has been done in the htaccess, by a plugin or other redirect tools.

Thanks

Hi,

The search icon is not supposed to be below the menu. If you recently updated from an older version, please clear all caching you have, as well as CDN if used (purge cache).

Also try to click on save settings in the theme panel and check if this solves the problem. Let us know.

Thanks

Hi,

If you are referring to the Facebook like button displayed in the post pages, it is the this button
– https://developers.facebook.com/docs/plugins/like-button
It will count likes received on the post page, and it should also take into account likes received after sharing the post on Facebook. That would be all it can do.
Please correct me if I misunderstand what you are asking.

Thanks