Hi,

Be sure to install the revolution slider plugin as well
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

If you want to use a different demo slider, you simply have to import it first, then configure it to display the posts you want
– https://forum.tagdiv.com/import-revolution-sliders-on-demos/
When placing it on pages, you will have to use the name of the slider in the require field
– https://www.screencast.com/t/nnF8hogRkPNe
– https://www.screencast.com/t/DUq7sSIEeFk

Hi,

I believe there will be changes in the theme according to the GDPR regulations, there will be changes to the default fonts the theme uses as well. Fonts can be uploaded by you as well if needed, then used in the website
– https://forum.tagdiv.com/font-customization/

Hi,

Please try and deactivate all other plugins except theme plugins as a quick test when possible, check if this solves the issue. Usually other plugins are conflicting with the mobile plugin and causing issues. Let us know after you test.

That should not happen, since the class is used for the div in the header. If you could provide some examples of this, maybe I am misunderstanding something.

That would be top article ad
– https://forum.tagdiv.com/article-ads/
The implementation for it is defined here
– https://www.screencast.com/t/CXBSRmLgxNJR

Hi,

That would be how you can see the AMP posts, adding /amp in the end of the URL. Like this demo post
– https://demo.tagdiv.com/newspaper_crypto/td-post-ethereum-millionaires-attract-attention-from-regulators/amp/
As long as the AMP plugin is active this will work. Also very useful, there is a browser extension that automatically detects if the post has an AMP version and allows to switch to it (extension name is AMP validator).

Hi,

The fix requires you to edit a theme file as mentioned in this topic
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
You have to edit the file and remove all the code inside it, then paste the provided code
– https://pastebin.com/yrr2DdwB
Then save the file and maybe clear all caching and CDN if used. That would be all there has to be done and Instagram will work as before. Double check the steps you took or try again.

Hi,

The speedbooster plugin has an inbuilt plugin checklist, if it detects plugins outside that list it will deactivate itself. This is supposed to happen, as the speedbooster plugin could cause some plugins to not function properly.
The checklist could be disabled by modifying the plugin code
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Then check if everything works properly.

Thanks

Hi,

We did not make any changes to that sorting method, it is also stated that it will not work with caching regardless
– https://forum.tagdiv.com/7-days-post-sorting/
This sorting option works properly when no caching is used, but it will not work at all or properly with caching. Sorry for any inconvenience caused.

That is usually caused by insufficient resources, the theme has some requirements you can check in the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
If necessary ask your hosting provider to increase the parameters mentioned in the guide to the recommended values. Then check if the theme panel works properly. Let us know the results.

Hi,

Currently the footer section on AMP pages cannot be disabled. There is a solution to remove it from the code by editing the plugin code if necesarry, in this topic
– https://forum.tagdiv.com/topic/amp-plugin-bugs/

Thanks

Hi,

That would be the primary category feature. When you set a sidebar for a category, all the posts that have that category as primary will inherit the sidebar.
If a primary category is not set by you manually for the post, the first category in alphabetical order will be chosen automatically
– https://forum.tagdiv.com/primary-category/
This is meant to allow control over multiple posts at once.

Thanks

Hi,

That demo is using an older version of the theme, the socials have been changed and that style is no longer available, there were others added
– https://www.screencast.com/t/bfpfIivFKM
I could give you a code to make the socials display like in the demo, first use social style 2
– https://www.screencast.com/t/Yq69Yoe4Ie
Then enter this code in Theme panel->Custom CSS
– https://pastebin.com/Sm1sW0pn
This should be the result – https://www.screencast.com/t/MEKxS8CiXU

Thanks

Seems something is delaying the website loading, the mobile menu will open as soon as the website is loaded. There is an error on a not found image, please check in the theme panel here
– https://www.screencast.com/t/srvo1SKy5k
Remove any image found there, that should have a noticeable effect on page loading and on the mobile issue.

Hi,

The mobile homepage will display a top grid containing three featured posts, then a latest articles section. The top grid will only displayed posts that are included in the Featured category, so make sure you have added posts to it
– https://forum.tagdiv.com/featured-posts-2/
More about the mobile theme plugin functionality here
– https://forum.tagdiv.com/the-mobile-theme/
The plugin is optional, if you want the same content from desktop to be shown on mobile, deactivate the plugin. There will be no problem, the main theme is fully responsive.

If you have a problem, please try and provide some more details about it so we can understand better.

Thanks

Hi,

The block widget entered in a sidebar will look just like when the block is placed on a 1 column. In the live theme demo it can be seen how all the blocks look in this layout as well
– https://demo.tagdiv.com/newspaper/block-1/
Switch through blocks and see how they look when placed in 1 column. Depending on the layout in which they are placed blocks may look different.

Thanks

That would be the case, when that option is active
– https://www.screencast.com/t/qtRUTEHXt
The Visual tab is not visible, there will be only HTML as default
– https://www.screencast.com/t/sZJZsVStRfYP
But when it is disabled, you should have the option to switch between the Visual and HTML tab
– https://www.screencast.com/t/iI2uA7pjJk
You could try the suggestions mentioned in comments section in the topic you provided. Check the box and save the profile, then uncheck the box and save again. Also you could try on a default WordPress theme and see if the issue is still happening.

That could be done in the theme translation settings, in the theme panel
– https://www.screencast.com/t/ysfyKCtevOh

That would be because you are using an older version of the theme, those options are not available in older versions. There were many options added
– https://www.screencast.com/t/IigHlpffB
I could give you a code for that however, that you could try
– https://www.screencast.com/t/t5KtUMwaDYC

.td-header-menu-wrap.td-affix {
opacity: 0.5;
}

Hi,

Article ads are part of the post content, that would not be possible unless you try it in a different way. You will have to remove the article bottom ad spot and implement the ad in a different way. These are some similar topics where the ad has been added through a shortcode instead of theme ad spot
– https://forum.tagdiv.com/topic/single-post-how-to-place-a-horizontal-banner-right-below-the-sharing-buttons/
– https://forum.tagdiv.com/topic/how-can-i-put-ads-between-post-title-and-social-share-button/
That way the ad could be controlled in terms of positioning in the post structure, you could try this if you consider it a solution.

Thanks

Hi,

If you could provide some more detailed information about this issue it would be helpful. Note that if you have the mobile theme plugin installed, this will function differently than the desktop website
– https://forum.tagdiv.com/the-mobile-theme/
The plugin is optional, if you want the same content from desktop to be shown on mobile, deactivate the plugin. There will be no problem, the main theme is fully responsive.

Thanks

Hi,

Glad you appreciate the theme, there will be many more options and features coming in future updates.

Regarding the issue, that is unusual. I have tried the same text logo you mention
– https://www.screencast.com/t/TpOHiTu9b7m
– https://www.screencast.com/t/gogqqaXopFq
There is no such issue in my test. It could be a plugin influence, please try as a quick test to deactivate all of them, leave only theme plugins active. Check if this has any effect on the logo text. Be sure to clear the cache after deactivating the plugin, if you have a caching plugin. Let us know the results.

Thanks

Hi,

That is impossible, the Visual composer plugin is included in the theme package, plugins folder
– https://www.screencast.com/t/LeH5mdHJAypo
– https://www.screencast.com/t/t74M64FYBeE
As Bogdan mentioned you will have to download the full theme package. Select “All files and documentation”
– https://envato.com/blog/install-themeforest-wordpress-theme/
Then in the full theme package check as mentioned in the plugins folder, the Visual composer 5.4.5 version is there. There is no need to provide additional download links for Visual composer specifically, since it is included in the downloadable theme package. Let us know.

Thanks

@superflymarketing I believe it is added on our list of improvements, but I cannot say when it will be looked over by our developer team. There would be other more pressing tasks at the moment. Maybe in the future there will be modifications to this sorting option.

Hi,

The multi-purpose plugin can be installed from the theme plugins section
– https://www.screencast.com/t/WFz0nuehGG
It is also provided in the theme plugins folder
– https://forum.tagdiv.com/whats-included/
– https://www.screencast.com/t/HoasAqZY8Wg
Let us know if you are still having problems.

Thanks

It could simply be deactivated in the screen options, please check
– https://www.screencast.com/t/v4aVl8CyC6h
There would be no other reason I can think of not to be there.