Could be that there is insufficient WordPress memory
– https://forum.tagdiv.com/system-status-parameters-guide/
In quite a few cases increasing the WP memory to the recommended value or higher if possible it fixed the 500 errors. Let us know.

Hi,

That is unusual, one that category page the top grid does not function properly. Seems some design for the top grid is not present. Try changing the grid type and style in the per category settings for that particular category. Or change the general top grid and style if you use general settings for all categories. Then check if there is still a problem.
Additionally try without any plugins except theme plugins. Could be a plugin that causes it, but it is strange that it happens only on that category page. Let us know the results.

Thanks

@lFYA;RGJ That could be a caching issue, try clearing the caches installed or server provided. The widget will synchronize every 3 hours so the changes should be visible around that period of time.

Hi,

The playlist will work with video IDs, there is a YouTube playlist and a Vimeo playlist at the moment. Each will work with their respective video IDs. This is an example
– https://www.screencast.com/t/N0dwrkACk9
Separate video IDs with commas, this is all mentioned in the guide
– https://forum.tagdiv.com/video-playlist-2/
It will not work with playlist IDs, if you want to display a playlist, then you could embed it, like this
– https://forum.tagdiv.com/topic/youtube-playlist-instead-of-each-video-individually/

Thanks

Hi,

@Talent10 The widget is not live, it will refresh once in an interval of time. You should wait for a while and the new content you uploaded to Instagram will be displayed on the website.

Thanks

I tried it like this, change the limit to 5 as mentioned above, then modify the count to 2
– https://www.screencast.com/t/29wEe5ztaT9E
– https://www.screencast.com/t/DTWxtyoE2swJ
That should work as you wanted.

Hi,

Indeed, that applies to a single row. So you can have a sidebar for each row, if you want it sticky insert the required class as mention in that guide.

Hi,

Could be a demo characteristic, most demos contain custom design that in some cases overrides default theme settings. Please provide a link to your website or mention what demo you have installed.

Thanks

Hi,

Seems I missed that issue. However you seem to have fixed it at the moment, from what I can see on the website
– https://www.screencast.com/t/YJo6EbfuA3Sk

I could not say exactly, however there will be more options added in the AMP plugin we provide. In future updates it will receive more settings, but I can’t say what exactly. All user suggestions are noted.

Hi,

Most demos contain custom design, the fitness demo as well is setting a custom color for a few elements when hovered. You could remove that custom design from the demo stylesheet
– https://www.screencast.com/t/JYd5QnZZQ
– https://www.screencast.com/t/SMnJjapVa

The theme supports a child theme, it is provided in the theme package
– https://forum.tagdiv.com/whats-included/
If you want to modify the loop file you mention, copy it in the child theme and modify it as you wish. Paste it in the main child theme directory, no structure needed for that file.
Remember to activate the child theme as well, in WordPress themes section.

Indeed you would first need to insert the script and then only the gists will appear
– https://www.screencast.com/t/uuceJdoS
That would be the only solution I found online. Normal gist embeds in posts do not appear in AMP pages.

Hi,

You should try and chnage the excerpt type to letters, this could happen when language specific characters are used. Change the general excerpt type to letters and check the results
– https://www.screencast.com/t/VmAp4nofu

Thanks

Hi,

Those would be the demo categories and posts that were imported when installing the demo. You can edit the homepage with the tagDiv composer and configure the blocks and grids to display your own posts from our own categories.

Check the block settings guide I provided in your other topic, as well as the tagDiv composer guide
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
Then you can delete the dummy categories and posts, there will be no need for them.
Let us know if you have further questions, we will help you as best we can.

Thanks

@yannrio Please check again then link works, could have been a temporary issue.

@soluzioneveloce Please follow the same topic and make the modifications mentioned there for the social counter plugin. Then there should be no problem with the Instagram count. There were some changes made by them to their code so we had to provide some fixes. These will be included in the next theme update.

Hi,

First of all it should be mentioned that if you decided to use Visual composer as the page builder for your website, please deactivate the tagDiv composer plugin. When both are active there could be issues.

The next step would be to check the theme system status section
– https://forum.tagdiv.com/system-status-parameters-guide/
If there are insufficient resources allocated by the hosting provider the theme and theme plugins may not work properly. Ask them to increase the mentioned parameters if needed. Then check if the issue is solved. Let us know if there still is a problem.

Thanks

Hi,

All the block titles can be changed according to your liking
– https://www.screencast.com/t/IYDzL4KRiX
Simply edit the page with the tagDiv composer and edit all the blocks you want.

The category menu you mention on top of the block is called the ajax filter. When enabled and set by categories, by default all the categories you have will be shown. However the categories that appear there can be controlled by entering specific category IDs
– https://www.screencast.com/t/yMwVWBaqbJ
– https://www.screencast.com/t/BfB3rIVBUv
– https://www.screencast.com/t/cTa5OBBkt

There is a tutorial mentioning all the block settings available
– https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

@Equinoctial So the problem is that images you uploaded in the media library cannot be used on posts as mentioned above.
Try if possible as a quick test to deactivate all your other plugins and check if this solves the issue. Check if possible with a default WordPress theme as well. Let us know.

Thanks

From what I can see the Facebook data is not configured with your own account, it still contains the initial data (tagDiv account)
– https://www.screencast.com/t/8rRtHfgI2
Please configure the counter with your own data
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Sidebars can be edited in Appearance->Widgets
– https://www.screencast.com/t/W1ao9yZl6B5

Hi,

If you plan to use Visual composer, please deactivate the tagDiv composer plugin. When both are active, Visual composer elements may be affected by the tagDiv composer.

Thank you!

We could take a look, please provide admin login information by email at contact@tagdiv.com and we will investigate. Provide more details about the issue and the circumstances it is happening. Include a link to this topic in the email.

If there is no problem when the child theme is inactive, then either there is code inside it that causes this issue, or you have changed the name of the child theme. Changing the name may cause issues, try using the default child theme provided in the theme package.

Hi,

There are requirements for most header styles, but header style 10 that you are using does not have a limit
– https://forum.tagdiv.com/logo-favicon/
The image will be displayed as you upload it, the theme will not affect it or limit it in any way. This is a demo that uses header style 10 with a big logo image
– https://demo.tagdiv.com/newspaper_cars/
From what I can see the logo you currently have is of this size
– https://www.screencast.com/t/uAkWCsO7QqQ
Make sure you are setting the full size of the logo image
– https://www.screencast.com/t/graHsimAEo
– https://www.screencast.com/t/E0hQhKRetA

Thanks

Hi,

There would be no reason for the ad to not appear on desktop regardless of header style used, unless maybe you disable it in the theme panel or used the divs per device
– https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Or maybe the ad code has some conditions to not appear on desktops. We could take a look if you could provide a link to your website.

Thanks