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Simion C.
tagDiv Staff

Hi,

That is how the default gallery looks, I believe on a default WordPress theme it has indeed some margin between the columns. I could give you a code to add some margin between the images
https://www.screencast.com/t/q2Iekraw
Enter it in Theme panel->Custom CSS

.gallery-columns-2 .gallery-item {
max-width: 45%;
margin-right: 10px;
margin-left: 10px;
}

If you are referring to the theme modal image feature
https://forum.tagdiv.com/modal-window/
That will open all the post images in a modal window, not only the gallery images.

Thanks

Simion C.
tagDiv Staff

A link would be a normal section of text, it is not treated differently
https://www.screencast.com/t/FHELyMAJRoL7
If you could provide a link to your website where this is happening we will take a look.

Simion C.
tagDiv Staff

There are many topics here on the forum mentioning the issue. We are aware of it, it will be fixed along other AMP related issues in the coming theme update. This will happen as quickly as possible. Sorry for the inconvenience.

Thank you!

Simion C.
tagDiv Staff

Hi,

There are some sliders provided, such as these
https://demo.tagdiv.com/newspaper/ios-slider/
https://demo.tagdiv.com/newspaper/big-grid-slide/
Also the Revolution slider plugin is included in the theme package
https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
https://forum.tagdiv.com/import-revolution-sliders-on-demos/
You can import demo sliders or build your own if you want. All the sliders present in our demos are available for importing.

Thank you!

Simion C.
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login information and FTP access as well, we will take a look. Also include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff

You have to add /amp to access it on desktop. Once indexed by Google the AMP pages will be served to users from the Google cache.
Our plugin does not redirect desktop users to AMP version of the pages, at the moment. It might in the future if this is an useful feature.

Simion C.
tagDiv Staff

Hi,

Please follow this topic, there is a solution in it
https://forum.tagdiv.com/topic/error-just-before-sidebar-ad-after-this-new-update/
This will be fixed in the coming theme update.

Simion C.
tagDiv Staff

If possible please provide some more details about the issue you mention. The theme does not have a pin button implemented, there is only a post sharing option. A link to where the issue is happening would be useful as well.

Simion C.
tagDiv Staff

Hi,

We are aware of the issues with the AMP plugin, mainly the inline CSS styles and the important tag usage in the AMP stylesheet. These will be fixed in the coming theme update. Sorry for any inconvenience caused.

Thank you!

Simion C.
tagDiv Staff

Please do not reply in your own topic, this will only delay the response. We answer from oldest to newest. Mention all the questions in a single post and reply only if absolutely necessary.

There are some issues with the latest theme version. These issues are not general, they only happen in some specific cases. We are trying to identify these circumstances and make changes in the theme. A theme update will soon follow. We are working as quickly as possible.

We are very sorry for any inconvenience caused for you.

In some cases there were 500 errors caused by a setting in cpanel
https://www.screencast.com/t/bTBuIp7590RX
https://www.siteground.com/tutorials/cpanel/lets-encrypt/#How_to_issue_and_install_a_new_Lets_Encrypt_certificate_yourself
We are working to see why that setting is causing the 500 errors. Sorry again for this inconvenience.

Thank you for understanding.

Simion C.
tagDiv Staff

Hi,

You can always create a new topic and post the question you have, we and the community will try our best to help you.

1. That is the Latest articles section, it will be displayed when the required page template is selected. You can choose a different page template
https://www.screencast.com/t/8FLc5Zbls

2. Check the events plugin documentation and implementation methods. Plugin content will not be available as an element in the composer. If that plugin provides a shortcode you can place that in a text element (save the page and view it to see it rendered)
https://www.screencast.com/t/Oqv54T0eFcjZ

3. There is a social counter element in the composer, if that would be helpful
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
https://forum.tagdiv.com/social-counter-styles-on-newspaper/

Thank you!

Simion C.
tagDiv Staff

Indeed, on category pages you can only display ads in the sidebar used, and if you have any in header and footer. The category pages do not have specific ad settings. This will most likely change change in a future update. Sorry for any inconvenience caused.

If you want to show ads in the category pages, you could try a plugin such as Adrotate, which is recommended by theme users.

Simion C.
tagDiv Staff

We will investigate the issue you mention, we cannot recreate this however or has it happened in our tests. Note that the new flex block can be styled as you want, it could be a setting in the design you created with it that causes the issue. There are many instances where the flex block can be used, just be careful with the design you create, for each device
https://www.screencast.com/t/I9g6cCTQdZK

Simion C.
tagDiv Staff

For me the ads look like this on desktop
https://www.screencast.com/t/zGGNPhFFn2J
https://www.screencast.com/t/pTLTCcfPSOOL
And on mobile – https://www.screencast.com/t/A4qx3RcHR87
So it seems the ads are displayed now, please correct me if I misunderstand something.

Thank you!

Simion C.
tagDiv Staff

That is unusual, so when you are trying to display an Instagram section in the footer or on the page, it causes the homepage to break.

If you tried deactivating plugins with no result, then something else is causing the issue. We could take a look, please provide a link to your website. Mention how exactly you are configuring the Instagram section. You only have to paste the Instagram user name and it should work
https://www.screencast.com/t/6sJb0y398L9f
https://www.screencast.com/t/5C9ZSExRhW

Simion C.
tagDiv Staff

Hi,

Indeed there are currently some issues with the AMP plugin, mainly the detection of the important tag. This will be fixed among other issues, in the coming theme update. Sorry for this inconvenience.

Thank you!

Simion C.
tagDiv Staff

Hi,

@Jukka Mykkanen I am sure there is a reason for that code to exist in the theme stylesheet, I will pass this along to the developer team and they will take la look. The issue above is quite rare, so that would mean it only happens is particular circumstances. Sorry for the inconvenience.

Thank you!

Simion C.
tagDiv Staff

AMP forms will have to be implemented according to the documentation provided by AMP
https://www.ampproject.org/docs/reference/components/amp-form
Our AMP plugin does not have a form option by default, if this becomes a popular request it will be considered.

Simion C.
tagDiv Staff

So the problem is happening only when that plugin is active, we have not made any tests with that plugin so I could not say why that is happening unfortunately, or if there is a solution.

You could try a different one which has the options you need, if that one is causing issues such as the ones you mention.

Simion C.
tagDiv Staff

Hi,

You can add/remove the ads by entering in the Theme panel->Ads section and make the changes you want. When you enter ad codes in those sections they will be displayed on the website, remove the ones you do not want and the will not be shown anymore
https://www.screencast.com/t/IFvfCRyoL
Let us know if you have further questions and we will help you.

Thank you!

Simion C.
tagDiv Staff

Seems you are missing the mentioned theme panel option, that would be here
https://www.screencast.com/t/jWpre5zVp0l
This setting was not removed in the current theme option, so this could mean the theme has not been updated properly.
You could try to re-install the theme by FTP then check if the option appears as intended
https://forum.tagdiv.com/how-to-update-the-theme-2/

Simion C.
tagDiv Staff

Hi,

The category page you mention does not exist from what I can see
https://www.screencast.com/t/LZFORSiU5zk
However, the number of posts displayed on the category pages can be controlled by this setting
https://www.screencast.com/t/LQmsy0bmu8T

Simion C.
tagDiv Staff

Hi,

The theme uses a couple of default font throughout the theme, Roboto and Open Sans
https://forum.tagdiv.com/font-customization/
These are loaded by default, they will be overridden as soon as you customize the fonts in the theme panel.

Thanks

Simion C.
tagDiv Staff

So that error appears after you updated the theme. I have not seen that error before, please try to re-install the theme by FTP
https://forum.tagdiv.com/install-via-ftp/
Deactivate all other plugins if possible, leave only theme plugins active. You could also contact the hosting provider and mention the database issue to them as well. They might now why this is happening.

Thank you!

Simion C.
tagDiv Staff

We are aware of the issues with the AMP plugin, mainly the inline CSS styles and the important tag usage in the AMP stylesheet. These will be fixed in the coming theme update. Sorry for any inconvenience caused.

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