We are working as fast as possible to release the new update which will fix these issues. You could disable the plugin if you wish, there will be problems detected on the pages by AMP validators using the current plugin version.

Sorry again for this inconvenience and thank you for understanding.

If that is the configuration the server provides leave it like that, since it cannot be changed. There should not be any problems.

Hi,

The td-cat-no you mention is the number of posts each category has
– https://www.screencast.com/t/oOf7WjElRF
I have checked the popular category widget, it looks like this for me
– https://www.screencast.com/t/OZae9oAi42AR
Try removing the widget and placing it again. It could also be conflict with other plugins you could try deactivating all of them except theme plugins and check if this solves the issue.

In the current version the ad disable option is working, I couldn’t say if that was an issue in version 8, I don’t remember exactly. There shouldn’t have been any problems. The ads can be disabled in the theme panel per device, that option should work as intended
– https://www.screencast.com/t/akSmi8c7xwZ
The theme will automatically adjust the ads and display desktop ads and ads for mobile devices.
Those options are helpful for Adsense ads, if other ads are used a different method is available
– https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
If you use the mobile theme plugin, this has options to use different ad codes.

We plan to provide a more detailed tutorial for the AMP plugin. Indeed the current documentation does not mention how exactly to implement ads on AMP pages. Please see this topic mentioning how to enter the ads
– https://forum.tagdiv.com/topic/amp-page-does-not-support-any-ad/
Sorry for the inconvenience.

Thanks

The theme accent color will influence various elements on the website. The related articles section will also be influenced by the settings mentioned in the screenshot
– https://www.screencast.com/t/2ILkPtnvAZlP
– https://www.screencast.com/t/w4Om2qMbfj1

Hi,

You can manage the website content as you wish. The theme offers these block filtering and sorting options
– https://forum.tagdiv.com/block-settings-tutorial/
Use theme to display the content as you want. Note the theme will offer a Featured category and sorting
– https://forum.tagdiv.com/featured-posts-2/
You could include posts in that category and choose a featured sorting.

Thanks

Hi,

I cannot access your website at the moment
– https://www.screencast.com/t/glbE8zJ7J4v

AMP pages will be indexed and served by Google, you can view them if you want by adding /amp in the URL as you mention. The theme AMP plugin does not redirect anything. AMP pages will be served by Google from their cache.

Thanks

Please try as a first test to temporarily remove any custom code you might be using in the theme panel, or modifications to the theme files. Also deactivate all the plugins except theme plugins. Check if the issue is still present. Let us know the results.

Thanks

Hi,

Those are images used by the multi-purpose plugin, as placeholders for the elements it ads. They will not cause any issues.

Thanks

Hi,

Those seem to be Visual composer shortcodes, the tagDiv composer will not render shortcodes specific to Visual composer. They are different page builders. Use the tagDiv composer to recreate the pages, or deactivate it and activate Visual composer. Only one composer should be active at a time, to avoid possible issues.

Thanks

You can use it if you wish, please see this guide for more information about how the mobile theme plugin works
– https://forum.tagdiv.com/the-mobile-theme/
Basically you will have to create 2 versions of the same page, one for desktop as you wish, and one for mobile, but only through the mobile editor
– https://www.screencast.com/t/wYX0iQ98ZwY
Content built with the composers will not be displayed on mobile pages. The default responsive version will do that, not the mobile plugin.

Thanks

Hi,

See this topic, might be useful to you
– https://forum.tagdiv.com/topic/hentry-crawled-data-only-shows-detected-fields-and-may-be-different-than-live/

Hi,

It seems to mention insufficient memory allocated, it should be of a minimum of 64mb (or more)
– https://forum.tagdiv.com/system-status-parameters-guide/
Check the system status again, maybe that is the case. Let us know.

Thanks

You could try the solution form this topic
– https://forum.tagdiv.com/topic/possibility-to-add-multiple-inline-ads-after-multiple-paragraphs-within-content/
Or consider using a plugin that can insert ads as you want, until more inline ad options are implemented in the theme.

Thanks

Please see this topic for more information
– https://forum.tagdiv.com/topic/admin-showing-blank-page-with-8-7-1/

Consider using theme version 8.6 until the new update is released this week. Sorry for this inconvenience.

We are aware of some issues that happen after updating to the latest theme version. A new theme update will be released this week, as soon as possible. We are working to identify what is causing such issues for some users.

If you updated the theme and theme plugins and there are issues, please consider reverting to theme version 8.6.

If you are using 8.6 please use that until we release the new update. We are very sorry for any inconvenience caused for you.

In some cases there were 500 errors caused by a setting in cpanel
– https://www.screencast.com/t/bTBuIp7590RX
– https://www.siteground.com/tutorials/cpanel/lets-encrypt/#How_to_issue_and_install_a_new_Lets_Encrypt_certificate_yourself
We are working to see why that setting is causing the 500 errors. Sorry again for this inconvenience.

Hi,

That is quite an old theme version, much has changed in the theme since then. However you can make the update and there should be no problem. Follow this guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Update by FTP if possible, this is the most recommended method in the matter. After the update deactivate the tagDiv composer, this composer may cause issues to pages built with Visual composer. It will be activated by default when the theme is installed or updated.

The tagDiv composer is considered the main theme page builder now, Visual composer will still be included in the package and updated along theme updates
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

There will be a new theme update released this week, to fix some of the issues with the latest version. You could wait for this release and update after it is live.

Thank you!

Hi,

From what I can see there are some layout issues in the product page, these are not happening for me
– https://www.screencast.com/t/OJkvPTSox
I would suggest to deactivate the minification plugin or minification configurations as a test, to see if this is causing the product page layout issues.

Thanks

Hi,

The theme supports a static homepage, you can set that like this
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
A post page will not have any effect, you can only set a homepage.

Thank you!

The footer logo is also a gif from what I can see
– https://www.screencast.com/t/dUihtNiuxaVb
We will try to implement AMP support for gif logos in the future if this becomes a popular request. For the moment use standard image logos only (jpg, png etc)

Thanks

Those errors will be displayed when you have selected in this case multi-purpose header styles, then the multi-purpose plugin has been deactivated. Activate it and there will be no more errors.

Hi,

There are some situations when that error is displayed, please try the suggestion from this topic
– https://forum.tagdiv.com/topic/errors-happened-during-tdciframedata-init-bindviewsmodelswrappers-14/
Let us know if there still is a problem.

Thanks

Hi,

These are all the block settings currently available in the theme
– https://forum.tagdiv.com/block-settings-tutorial/
Choose from the mentioned filtering and sorting options. Enter post IDs in the filer tab if you want specific posts to be shown.
The mega-menu does not have sorting options, this is how it can be created
– https://forum.tagdiv.com/mega-menu/

Thanks

That means the folder already exists, plugin has been installed before or attempted to do so. Connect to the server by FTP and remove the respective plugin folder from the WordPress plugins folder and install it again. A guide here
– http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/