Hi,

It could happen, depending on the row layout used and blocks used. For example predefined blocks (1->25) should be used only with these row layouts – http://prntscr.com/odyypj

Placing them in a different trow layout may cause them to not display properly in the final result (even if they look fine when placing them in the composer).

Flex blocks can be used in all the row layouts, this is one of their advantages.

Please let me know if you have more questions.
Thanks

Hi,

From what I can see those are all the posts you have at the moment, 3 posts. The latest articles section displayed in the mobile theme on the front page displays a list of all the posts.

The top grid that appears in the front page displays posts that are assigned to the “Featured” category
– https://forum.tagdiv.com/featured-posts-2/
If there are no featured posts the grid will not be displayed.

Let me know if you have more questions.
Thanks

Hi,

You could also take a look here – https://studio.envato.com/ there are many professional developers/freelancers there that can help with your project.

Thanks

Hi,

The php files for the multi-purpose header styles are in the composer plugin here
– http://prntscr.com/odyiqk
You could edit them if this is required. What kind of code would you like to add in it? Maybe there is a different way.

Thanks

Hi,

1. There are some replicas of the predefined post templates, depends on which one you are looking for. For example default post template 2 looks like cloud template 1
– https://demo.tagdiv.com/newspaper/td-post-patricia-urquiola-coats-transparent-furniture-for-glas-italia-with-an-iridescent-sheen/
– https://cloud.tagdiv.com/#/single/single/Single/11
There are a few that aren’t available, ones that use a general background image. Most others should be available or possible to do.

2. Cloud post templates can be applied like the default post templates. Either specifically per post or set to use the general template from the theme panel
– http://prntscr.com/odyejy

Let me know if you need help or have more questions.
Thanks

You can use the mobile theme only for AMP, the rest of the visitors will see the responsive version. All you have to do is select this option – http://prntscr.com/ody1jx
Then only the AMP pages will use the mobile theme.

If you want to keep using the mobile theme for AMP and the rest of the website, the code to remove the categories in the mobile category pages is this one
– http://prntscr.com/ody3fb
Enter it in the Theme panel->Mobile theme->Custom CSS section

.category .td-category-siblings {
display: none;
}

Let me know if you have more questions.

The element itself should be just below the image – http://prntscr.com/odxztz Navigate there by any form of scrolling, or even by keyboard (page down key should work).

If you can’t remove it we could do it if you send us an email. Let us know.

That option is available by default when the theme is active, it does not require a plugin to be installed. Are you sure it is not a plugin that removes it? In all similar cases from before, a plugin was the cause.

Try for example to deactivate the plugin that adds those image and title settings
– http://prntscr.com/odxwtd
That could be the one that replaces the mega-menu option. Let me know.

Hi,

The post limit isn’t one of the the settings that works per viewport. So what you are trying to do isn’t possible by that method.

That end result could be achieved by a different method, using 2 blocks 14, one set to display 2 posts, the other 1 post – http://prntscr.com/odxshd
Then hide the one with the 2 post limit for mobile, and the 1 post limit block on desktop
– http://prntscr.com/odxt95 – http://prntscr.com/odxthv

This could be a solution if you should consider it. Please let me know if you have more questions.

Thanks

Do you maybe use a child theme? There is an issue currently, the post templates don’t apply correctly when the child theme is active. We will fix this issue in the coming theme update. For the time being it would be best to keep it deactivated if possible.

I see the problem with the footer. It should be like this, if the initial language is French set the French page version in the footer. Then translate the footer page field with the plugin’s string translation (should be an equivalent in polylang similar to WPML)
– https://polylang.pro/doc/strings-translation/
The string that has to be translated (the one that contains the ID of the page used as footer page) is called “tds_footer_page”. When translating it for English enter the ID of the English page – http://prntscr.com/odxo12 so when the language is changed the footer page will chnage as well.
With WPML it works fine, but I haven’t tried it with polylang.

Hi,

You could create your own quote styles, with CSS. The theme has some styles available
– https://demo.tagdiv.com/newspaper/blockquotes-pullquotes/
But you can use your own CSS styles, for example
– https://www.wpbeginner.com/wp-themes/how-to-customize-blockquotes-style-in-wordpress-themes/
– https://pagely.com/blog/style-blockquotes-wordpress/
– https://1stwebdesigner.com/css-snippets-blockquotes/

Custom CSS code can be entered in the theme panel->custom CSS section. If you have more questions let me know.

Thanks

Hi,

1. I could take a look at it. Please post a link to the website where I can see the problem in the sidebar.
There is an issue currently with the menu arrows on mobile responsive, they don’t appear correctly – https://forum.tagdiv.com/topic/main-menus-sub-menus-arrow-not-visible/
This issue will be permanently fixed in the next update.

2. Here I don’t quite understand the problem. What do you mean by the sidebar does not open? Please post a link to where I can see this issue, and more details if possible.

Let me know.
Thanks

Hi,

Are there may posts for which you want to remove the featured image? I see you use a cloud post template for that post. You could duplicate it and remove the featured image element from the duplicated template – http://prntscr.com/odmp86
Then apply that template for the posts where you don’t want to display a featured image.

Or for those posts select a predefined post template, one that doesn’t display the featured image, like templates 5 and 12 – http://prntscr.com/odmqjj

It could be done with CSS as well, but all the post IDs would have to be entered in the code.

Let me know if you have more questions.

Thanks

Hi,

1. I checked the website, seems to look fine from what I can tell
– http://prntscr.com/odmlgk
Header style 10 that is currently set is a full width header, but I could provide a solution if you want to limit it’s width. Let me know how you would like it to look.

2. Are you experiencing such issues? In what circumstances do they happen? Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thanks

Hi,

We could take a look at it, please send us an email at contact@tagdiv.com and provide admin login, also cPanel if possible. We will try to identify the problem. Include a link to this topic in the email.

Let us know.
Thanks

Hi,

So when attempting to edit with the composer, there is a problem. There is something you could try, enter this code in the htaccess file

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Then check if the composer works correctly. If the problem remains, we could take a closer look. Please send us an email at contact@tagdiv.com and provide admin login, also cPanel if possible. We may need to deactivate your plugins for testing, or you can try this before sending us the email and mention it. Include a link to this topic in the email.

Let us know.
Thanks

Hi,

Please read the theme requirements guide carefully – https://tagdiv.com/newspaper-theme-requirements/
If needed you could contact the hosting provide and ask them to configure the server and wordpress parameters as mentioned there. There will most likely be problems if there aren’t sufficient resources, especially wp-memory (we recommend 256M).

In case everything is set correctly and the problem remains, we could take a look at it. Please send us an email at contact@tagdiv.com and provide the website and admin login. Also cPanel or FTP if possible. Include a link to this topic in the email.

Let us know.
Thanks

Hi,

I can’t connect unfortunately – http://prntscr.com/odlrc3 maybe I am doing something wrong.

Where are the images located exactly? For example if those are images in the post content, you can choose where they direct when clicked – http://prntscr.com/odloeg
– http://prntscr.com/odlojl
Let me know.

Thanks

Hi,

It should be right below the homepage post image – http://prntscr.com/odleca so there should be no problem in removing it from the page.

If you cannot remove it, please send us an email at contact@tagdiv.com and provide the website and admin login. Include a link top this topic in the email.

Let us know.
Thanks

Hi,

You could try some plugins for that, make tests with them to see how they work. For example try these
– https://www.ostraining.com/blog/wordpress/notify-users/
– https://wordpress.org/plugins/bnfw/
I can’t say if they will work or not, I haven’t tried them unfortunately.

Thanks

Hi,

The option to create mega-menus should be available for all menu-items
– http://prntscr.com/odktfd
The category which you wish to be used in the mega-menu can be set there.

There have been cases however when various plugins removed this option from there. If it doesn’t appear for you, please check if it is a plugin conflict. Let me know.

Thanks

Hi,

In the theme package there are 2 page builders, the tagDiv composer and the WPBakery builder. Quite a while back the theme provided only WPBakery, but we developed the tagDiv composer as our own builder. Now the composer is considered the main builder of the theme, and it has to be active at all times. It is also the only composer that can be used with the cloud library plugin
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

We recommend to use the tagDiv composer, but you can activate and use WPBakery as well if needed. Just remember to not edit pages built with the composer, with WPBakery, or the other way around.

Here are some simple guides if you want to check them out
– https://forum.tagdiv.com/how-to-use-visual-composer/
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Let me know if you have more questions.
Thanks

Hi,

If both the composer and cloud library plugin are active, the header manager button can be found in the composer sidebar, while editing a page or cloud template
– http://prntscr.com/odkh9a
Please let me know if you have more questions.

Thanks

Hi,

I will try to help you with these questions.

1. That is not actually an error, the mobile theme will display it’s own version of the website on phones – https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
You can check how it looks here (check with a phone or browser mobile emulator)
– https://demo.tagdiv.com/newspaper_local_news/
If the top grid is missing for you, please make sure there are posts in the featured category created by the theme – https://forum.tagdiv.com/featured-posts-2/
The mobile theme is optional, if you want the same content from desktop on mobile, deactivate it.
I should note that in coming updates the mobile theme will receive many more settings, including an option to disable it for specific pages.

2. Those could be removed with some CSS if needed. Do you want them removed for all categories or specific category pages?

Let me know.
Thanks

Hi,

First I suggest that you check the theme requirements guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
Please note the code provided at the bottom of the guide as well, enter it in the htaccess file then check if the issue is solved – http://prntscr.com/ocfsvl
This code has solved similar issues to the one you are having. Also check the rest of the requirements guide and if needed increase the parameters mentioned in it.

In case you already tried this and the problem remains, we can take a closer look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel if possible. Include a link to this topic in the email. Let us know.

Thanks