Hi,

Please check the title color and background color in each of the block settings – https://www.screencast.com/t/ew8Qy0U2nH8U or if that is not the cause check any custom code you might have added to the theme panel or the theme files.

Thanks

Hi,

If you are having problems with the thumbnails on blocks, try deactivating all the plugins except Visual composer, and use this guide to regenerate your thumbnails – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ Then clear your cache and purge cdn files if you use it.

Thanks

Hi,

This is how I see it on chrome – https://www.screencast.com/t/52JWDbTOcqyk according to the width modifications to the module thumb that are seen using chrome browser inspector – This is how it should be – https://www.screencast.com/t/9yM2fqdsz So the changes are in effect maybe you should try clearing your cache on the chrome browser if you do not see it like this. Also I see that you have modified the module thumb display property – https://www.screencast.com/t/GIeMsnXjkoSX to a non valid value affecting all the modules on the page and this could cause problems.

Thanks

Hi,

The mobile theme is optional and you can choose not to use it, as the theme already has a responsive design. The mobile theme comes with a predefined layout to optimize speed and performance. You can find more information in the theme documentation – https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

Unfortunately the theme does not support RTL language. You can translate it to Arabic and you can change the wordpress language to Arabic as well and the general direction will be reversed. The theme elements will require customization as well in order to position properly in RTL. For this it is recommended to hire a developer to help you if you do not have the coding skills necessary.

Thank you for understanding!

Hi,

Please provide an actual example of the error you are having, or a screenshot because I do not understand where are you getting this error.

Thanks

Hi,

That is the way that block looks – https://demo.tagdiv.com/newspaper/block-23/ module 18 used on that block uses this thumbnail size – https://www.screencast.com/t/uEoJWV51s4 And I see that you have managed to modify the thumb size – https://www.screencast.com/t/q01WKbfx107a As for the module title font size, after inspecting it I see that you have set a custom size for it – https://www.screencast.com/t/mdVITiLSoCTN so if you want to have the initial font size please check any custom code you entered in theme panel, or in the theme files and remove it. Please provide more details or a screenshot if you meant something else and I misunderstood.

Thanks

Hi,

That sorting options displays the most popular posts in the last 7 days, based on their views – https://forum.tagdiv.com/7-days-post-sorting/ just make sure to have post views enabled in theme panel – https://www.screencast.com/t/dyoY2FRm20R

Thanks

Hi,

Unfortunately Visual composer is recommended to be used only for building pages and has not been tested regarding it’s functionality on posts – https://forum.tagdiv.com/how-to-use-visual-composer/ and may not work properly. You could check the theme’s system status and increase the parameters if required using this guide – https://forum.tagdiv.com/system-status-parameters-guide/ as this could be a cause if the settings are not being saved.

Thank you for understanding

Hi,

Unfortunately the theme has no options to set hover properties on the images inside a post. Something like that is possible, but it will have to be custom made using css. You could search online for image hover effects and find a working solution for you, then implement it in your theme.

Thank you for understanding

Hi,

The Visual composer editor plugin comes pre-activated, you do not have to activate it to be able to use it. Updates for the theme plugins – https://forum.tagdiv.com/whats-included/ will be provided along with the theme updates. Here is more information related to this – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Also you can find all the theme documentation here – https://forum.tagdiv.com/newspaper-theme-documentation/

Thanks

Hi,

You can do that using the browser inspector. If you right click that white space and click inspect, you can see that there is a padding-top property set on the page content – https://www.screencast.com/t/RN2srJ6Nr so you should enter a -48px value in the margin-top of the desired row settings – https://www.screencast.com/t/yMXbpu9E Then it should look like this – https://www.screencast.com/t/TOhU6J1G0c
Here is a tutorial about the browser inspector tool – https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Hi,

That is how it is supposed to be, the latest articles section appears after the page builder content – https://forum.tagdiv.com/page-templates-2/ and it would require changes in the theme files to modify this. You could remove the latest articles by choosing the default page template and add a block in the page structure where you want it, that uses the same module like here – https://www.screencast.com/t/nTIwbA5h7 – https://www.screencast.com/t/MB9yIvfZzuT And also use a widgetised sidebar or a split row sidebar – https://www.screencast.com/t/5OkrSxwOcK – https://www.screencast.com/t/J3gm2YsCfcz

Thanks

Hi,

To disable the author name and date on all the blocks, go to Theme panel->Block settings – https://www.screencast.com/t/jQotzFp5mL

Thanks

Hi,

Please contact us via email at contact@tagdiv.com and provide wp-admin access, so we can login and further investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks

Hi,

Unfortunately the theme was not tested in this regard with all the privacy settings and domain exceptions from vimeo. I will add this on the development list and the developers will look into it, but I can not promise anything or provide a date as to when exactly a solution for this will be implemented. Try maybe to set only the videos you want to use in your playlist to public for now.

Thank you for understanding!

Hi,

From what I understand you want the whole header (logo, ad and menu) to remain fixed at the top of the page when you scroll down the page. Unfortunately there is no theme setting for this and has to be made custom. You could try however this code provided below with this result – https://www.screencast.com/t/2M67GyOd6k also you should enter it in Theme panel->Advanced Css in the desktop section so it applies only in that situation, because it could cause problems on smaller devices. Or if you want you could experiment in different situations and optimize it so it suits your needs better. Please let me know if this solution works for you or you wanted something else.

.td-header-style-1 .td-affix {
top: auto!important;
}
.body-td-affix .td-header-wrap {
position:fixed;
width: 100%;
}

Thanks

Hi,

First you have to move your ad code from the article bottom ad and insert it in a custom ad spot – https://www.screencast.com/t/8UFvuTxboHI Then you must edit the corresponding loop single file to the post template style you are using (post template style 2 – loop single 2), from the theme folder – https://www.screencast.com/t/sNN926Vt and insert the code provided below (you can change the custom ad number if it is currently in use elsewhere) in the post structure, like in the example after the post pagination. The result in my case is like this – https://www.screencast.com/t/aHRrFK18c1B the ad in now after the post pagination, and in your case should appear before the ad too reducing the distance between the post content and the pagination. This is the code used

<?php echo do_shortcode ('[td_block_ad_box spot_id="custom_ad_1" tdc_css=""]'); ?>

Thanks

Hi,

I have inspected your site and the social counter seems to be working properly – https://www.screencast.com/t/Y2E8MJp1CT64 Please note there could be some delay in the data synchronization for the social counter, but it should work as expected if it is configured right – https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Thanks

Hi,

It should work, you just have to use the right menu item, try this code with this result – https://www.screencast.com/t/GY8YAoki581 and clear your cache after you enter the code in theme panel

.menu-item-308 .sub-menu {
width: 300px!important;
}

Thanks

Hi,

I understand what you are saying but this is the way the smart lists were designed and there are 8 styles to choose from. These smart list styles use this thumbnail size – https://www.screencast.com/t/RXX4nBmkHgLx or this – https://www.screencast.com/t/tncjvT6Bt It will display the image using the thumb size used in the smart list, as explained above only if the original image size permits it. So if you have a smaller image then the minimum required thumb like you said, it will be displayed in the original size like in your case. You could just use another smart list style, like smart list style 3 which uses a medium thumbnail size for the images.

Thank you for understanding!

Hi,

If you want to display the same elements on both mobile and desktop, don’t use the mobile theme, the main theme is already capable of this with it’s responsive design for mobiles. The mobile theme comes with a single predefined page template, a top grid and Latest articles section. More about this here – https://forum.tagdiv.com/the-mobile-theme/
The link hover colors in the footer inherit the theme accent color set in theme panel – https://www.screencast.com/t/g9gJSuYmz89 However if you want to change the link hover color only for the footer you can do it with some css, just enter it in Theme panel->Custom Css

.td-footer-wrapper .widget a:hover {
color: yellow;
}

Thanks

Hi,

If you referring to the block titles on the page – https://www.screencast.com/t/Y319WRlaWhv you can set a title for the blocks by opening the page in Visual composer – https://www.screencast.com/t/IqyVmfeZuNdI and set the title you want to each of the blocks. More about this here – https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

I would suggest to deactivate all the plugins except Visual composer, clear cache and purge cnd files to see if the problem is still there. It could be a compatibility issue since it is an old version of the theme with some of your plugins so it would be recommended to update your theme to the latest version, because the theme has improved much over time. Also update the required plugins as well – https://forum.tagdiv.com/whats-included/ Here is a tutorial about the update process – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hi,

I’m guessing that you want to have the menu always sticky, you can do that in Theme panel->Header – https://www.screencast.com/t/KbEiCaMKo If that is not what you wanted please provide more details so I can see if it is possible or not.

Thanks