Hello !

You can edit it using child theme. Follow our guide here for more: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you !

Hello !

Please send us your url in order to inspect the website.

Thank you !

Hello !

Please send us your url in order to inspect the website.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Please let that set and send us a direct link to this in order to inspect.

Thank you !

Hello !

As you can see here there is an image that does not load at all on your website: https://www.screencast.com/t/pIsiJGUYlD and also it looks like the host is holding all the time. My suggestion is to contact them and let them know about this issue to check if there are any files blocked.

Thank you !

Hello !

Unfortunately this option is not available at the moment in the Newspaper Theme.

Thank you !

Hello !

Yes, Newspaper Theme has been built with the help from Yoast. The best way would be to write your meta in the SEO Yoast, that will replace the Newspaper Theme one.

Thank you !

Hello !

I am not sure I fully understand this issue. The users avatar from your page should have been another one ?

Thank you !

Hello !

Unfortunately that is a WordPress option over we do not have control to modify. You can however edit your sidebars as you can see here using tagDiv Composer. You can do this on all the cloud library templates: https://www.youtube.com/watch?v=fa7GenCHcBU&t=2s

Thank you !

Hello !

Unfortunately that part is not editable or interchangeable. You could try to edit it using custom code but unfortunately this is something that support team does not cover.

Thank you for your understanding !

Hello !

I don’t think this is a hosting issue. It feels like its more related as my colleague mentioned, to a plugin conflict, system status issue.

Have you checked as he mentioned?

Thank you !

Hello !

Please let the background set and send us a link to your website in order to inspect.

Thank you !

Hello !

We will reply via e-mail !

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

I have passed this to our developers but unfortunately I cannot say when this will be implemented.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

We replied here: https://forum.tagdiv.com/topic/get-current-year-for-footer-using-td-composer/

Thank you !

Hello !

That will have to be done using css, can you provide a link to your website in order to take a look ?

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Please make sure that the theme was also up to date and all the plugins required are up to date and activated. Follow our guide in order to make sure that the update is properly done: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

The solution is to use TagDiv Composer in order to create and modify cloud library templates. WP Bakery can be used on post content not on post template.

Thank you !

Hello !

Please let us know what exactly was not in order and also if possible send us some screenshots of the issue.

Thank you !